WorksheetsChap8: Identifying Market Segments and Targets
Total questions: 15
Worksheet time: 5mins
Combines operationally driven
mass customization with customized marketing in a way that empowers
consumers to design the product and service offering of their choice.
Customization
Customerization
Customerizing
Customize
Loyalty status wherein customers are loyal to two or three brands
Switchers
Shifting Loyals
Hard-core Loyals
Split Loyals
Buyers are divided into groups based on their knowledge, attitude, use or response to a product.
Demographic Segmentation
Behavioral Segmentation
Psychographic Segmentation
Geographic Segmentation
Markets are segmented into groups based on user status such as non-users, potential users, first time users, and regular users.
Usage Status
Loyalty Status
User Status
Buyer-readiness stage
Marketers prefer to attract multiple light product users than heavy users.
TRUE
FALSE
Consumers who show no loyalty to any brand is classified as Shifting Loyals.
TRUE
FALSE
Everyone who buys a product has the same needs or wants the same benefits from it.
TRUE
FALSE
We can target the market into four main levels : mass, multiple segments, single (or niche) segment, and individuals
TRUE
FALSE
Is an approach recognizing
that different ethnic and cultural segments have sufficiently different needs and wants
Specilized media
Culturally Diverse
Cultural Marketing
Multicultural Marketing
Which of the following is not included in the five key criteria for effective segmentation?
Measurable
Substantial
Differentiable
Organized
A firm selects a subset of all the possible segments, each objectively attractive and appropriate.
Full market coverage
Product specialization
Selective specialization
Market specialization
Which of the following is not included in target marketing activities?
Market separation
Market segmentation
Market targeting
Market positioning
Which is an example of a lifecycle stage under demographic segmentation?
Getting married
Retiring
Having a child
All of the above
Multicultural marketing is an approach recognizing that different ethnic and cultural segments have sufficiently different needs and wants to require targeted marketing activities, and that a mass market approach is not refined enough for the diversity of the marketplace. The foregoing refers to which Demographic Segmentation?
Age
Lifestyle
Culture
Income
Which generation was born between 1979-1994?
Baby Boomers
Silent Generation
Gen Y or Millennials
Gen X
