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Conflict Resolution

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

Which of the following is something you would have the most control over?

a)

Feeling disappointed

b)

Disagreeing with your parents

c)

Yelling at your best friend

d)

A difficult classmate

2.

When you're feeling angry at someone, it helps to empathize with them, and consider their feelings. What does "empathize" mean?

a)

understand

b)

talk

c)

disagree

d)

smile

3.

Albert wants to play basketball, while John wants to stay inside and play a video game. Which of the following is a compromise?

a)

They play each game for an hour.

b)

They don't play at all.

c)

They play basketball.

d)

They argue until one person gives in.

4.

Which of the following emotions is the worst one to express when you're tying to resolve a conflict?

a)

amusement

b)

sadness

c)

confusion

d)

rage

5.

What's the most likely outcome of yelling at someone you disagree with?

a)

They see your side of things.

b)

They want to be your friend.

c)

They don't really care.

d)

They get angry.

6.

Someone who must always get their way is most often viewed as:

a)

selfish

b)

persuasive

c)

unintelligent

d)

helpful

7.

You are mad that your mother thew out your comic books. What could you say to her to avoid conflict?

a)

"How could you do something so horrible?"

b)

"You have no right to touch my things!"

c)

That was really mean and thoughtless."

d)

"I'm upset that you threw away my comics."

8.

Place the following steps for resolving a conflict in order: A) Breathe deeply; B) Suggest a compromise; C) Listen to what another person says

a)

C,B,A

b)

A, C, B

c)

B, A, C

d)

A, B, C

9.
Which conflict resolution style is equivalent to burying your head in the sand?
a)
avoidance
b)
separation
c)
accommodating to requirements
d)
problem solving
10.
Which of the following is not a tip for active listening?
a)
sending signals
b)
asking questions
c)
feedback
d)
interrupting
11.
The conflict resolution style where two parties meet in the middle is:
a)
mid-line conflict
b)
compromise
c)
problem solving
d)
partnership resolution
12.
The most important component of conflict resolution is:
a)
not interrupting
b)
taking your time
c)
voicing your concerns
d)
using active listening
13.
While outwardly submissive, indecisive, and helpless, inside there may be inner conflict, tension, stress, and an inability to meet one's own needs fueling feelings of frustration and anger. This defines which type of behavior?
a)
Aggressive
b)
Passive-aggressive
c)
Passive
d)
Assertive
14.
This type of behavior involves expressing, beliefs, feelings, and preferences in a way which is direct, honest, and appropriate and shows a high degree of respect.
a)
Passive
b)
Assertive
c)
Aggressive
d)
Passive-aggressive
15.
Behavior that demands self-expression, attacks, or humiliates other people, generally in a way which shows lack of respect for others is which of the following?
a)
Aggressive
b)
Assertive
c)
Passive
d)
Passive-aggressive
16.

What is a conflict?

a)

a problem (with 2 people who can't agree)

b)

when you wake up angry

c)

when you lose in a video game

17.

is it OKAY to feel strong emotions when a conflict arises?

a)

yes

b)

no

18.

If you get angry and show rage every time you have a conflict what can happen?

a)

people will want to be like you

b)

you will win a prize

c)

you will have a tough time keeping friends

d)

you will be the best kid in school

19.

When you get angry the first thing you should do is...

a)

stop and recognize what you are feeling

b)

punch something

c)

run away

d)

scream

20.

What should you do when discussing a conflict to help work it out?

a)

make eye contact

b)

nod to show your understanding

c)

listen

d)

all of the above