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WorksheetsCustomer Service Vocabulary
Total questions: 8
Worksheet time: 4mins
Name
Class
Date
1.
A person who wants to buy goods or services.
a)
customer
b)
customer service
c)
policy
d)
manager
2.
The way employees treat customers.
a)
customer
b)
customer service
c)
policy
d)
manager
3.
Written rules that tell how a business handles customer service.
a)
customer
b)
customer service
c)
policy
d)
manager
4.
The boss in a business.
a)
customer
b)
customer service
c)
policy
d)
manager
5.
Person who works for a business.
a)
employee
b)
comment cards
c)
business
d)
patient
6.
Card that lets you tell a business what you think.
a)
employee
b)
comment cards
c)
business
d)
patient
7.
Place that sells goods or services.
a)
employee
b)
comment cards
c)
business
d)
patient
8.
Taking your time with a customer.
a)
employee
b)
comment cards
c)
business
d)
patient
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