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WorksheetsHYT01-2 QUIZ
Total questions: 15
Worksheet time: 14mins
This job requires creative, exciting and affordable solutions for conferences and exhibitions.
Travel Sales Consultant
Conference Event Coordinator
Night Auditor
Resort Reps
The job involves booking package tours, making hotel reservations and arranging car hire as well as designing individual holidays for the independent traveller.
Night Auditor
Resort Reps
Conference Event Coordinator
Travel Sales Consultant
Dealing with difficult members of the public requires good...
communications skills
IT skills
organisational skills
people skills
Overseas student going to study English in Cambridge is doing...
Leisure Tourism
Business Tourism
Weekend break in Verona with theater tickets for Romeo & Juliet
Holidays
Health & Fitness
Education & Training
Culture & Religiom
Select which of the following attracts more tourist to a place.
people, beaches, wildlife
culture, food, tradition
historic monuments, lifestyle
All of the above (a,b,c)
What information is important to say when presenting a Tourist Destination?
Your documents can be typed or translated for you into different languages.
Valet Parking
Business Facilities
Room Service
Health & Fitness Facilities
If you have any items of clothing that need washing or dry-cleaning
Room service
Valet service
Laundry service
Children's Facilities
The BARCELO hotel is more _____________ than the CROWN PLAZA hotel
CHEAP
BIG
EXPENSIVE
OLD
Tour package design for a single client
E-COMMERCE
RESERVATIONS AGENT
EXPANSION
TAILOR-MADE HOLIDAYS
Which phrase works best when we want to express sympathy?
Please be assure that we will...
We are very sorry to hear that...
We apologise for...
Your satisfaction is our priority...
Which phrase works best when we want to make a goodwill gesture?
Please enclosed a Vaucher for...
Please accept our apologies...
We are very sorry to hear that...
We value your costum highly
What makes a good hotel manager?
FLORENCIA hotel is ________ than VILLA SAN MIGUEL hotel
the cheapest
the oldest
older
cheap
