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WorksheetsManagement Functions
Total questions: 60
Worksheet time: 48mins
Name the skill that reflects the ability of a manager to spend considerable time interacting with people, effectively communicate with them and motivate them.
Interpersonal
Communication
Conceptual
Decision Making
Which skill displays the ability of the manager to understand the overall working of the organisation and its environment.
Conceptual
Technical
Time Management
Human Relations
Name the management function involves process of assigning work to the employees, delegating authority and creating superior-subordinate relationship.
Organisation
Directing
Planning
Controlling
Name the skill that shows the ability of the manager to understand and perform the specific kind of work being done in the organisation.
Technical
Conceptual
Decision Making
Time Management
Which function of management is concerned with effective procurement of human resources and managing them properly?
Staffing
Directing
Organising
Controlling
Name the skill that shows the ability of the manager to effectively convey ideas and information to others as well as receive ideas and information from others.
Communication
Human Relations
Time Management
Technical
Which function of management involves guiding, leading and motivating subordinates towards achieving the organisational objectives?
Directing
Controlling
Coordination
Staffing
Which function of management is a process involving what is to be done, when and by whom it is to be done?
Planning
Coordinating
Directing
Organising
Name the skill that reflects the ability of a manager to prioritise work, work efficiently and delegate appropriately.
Time Management
Conceptual
Decision Making
Human Relations
Which skill is the ability of a manager to correctly recognise and define problems and opportunities and then select an appropriate course of action?
Decision Making
Diagnostic
Time Management
Communication
Which level of management is concerned with preparing departmental plans?
Middle Level
Top Level
Lower Level
Knowledge Level
Which level of management is entrusted with preparing corporate plans?
Top Level
Middle Level
Operational Level
Knowledge level
Which level of management is involved in supervising operational activities?
Lower Level
Top Level
Middle Level
Executive level
The manager who knows how to plan, organize, lead and control should not be left alone.
True
False
The four functions of managers include each of the following except:
planning.
organizing.
cooperating.
leading
All leaders need to be dependable, which basically means that they
can listen, speak, and write effectively.
make a decision based on news
follow through on commitments.
They are the managers who are responsible for the overall direction of the organization.
Top Managers
Middle Managers
Front-line Managers
Team Leaders
They are the managers who plan and implement sub-unit strategies for achieving top management's goals.
Top Managers
Middle Managers
Front-line Managers
Team Leaders
They train and supervise the performance of non-managerial employees.
Top Managers
Middle Managers
Front-line Managers
Team Leaders
They are responsible for facilitating team activities toward goal accomplishment.
Top Managers
Middle Managers
Front-line Managers
Team Leaders
Its main intention is to eliminate the cause of the problem simply making actions to address the present problems of the firm.
Interim action
Adaptive action
Corrective action
It involved in designing the compensation package, fringe benefits, and employee movement.
Organizing
Directing
Staffing
It involves the determination of deviations from the original plan and setting corrective mechanisms to address them.
Planning
Organizing
Controlling
Selecting and implementing the most suited style of leadership and appropriate employee motivation scheme is the ultimate motive of this function of management.
Directing
Staffing
Planning
It is the process of determining the deviations between what is actually happening versus what is supposed to happen.
Controlling
Problem analysis
Decision-making
It is the process of setting alternative courses of action and selecting the best choice of address the problem.
Controlling
Problem analysis
Decision-making
In comparison to top level managers, a first -line supervisor will spend more time in
Direction of subordinates
Policy making
Public relations
Long range planning
Which one is not a recognized key skill of management?
Conceptual skills
Human skills
Technical skills
Writing skills
Which of the following is not a characteristic of management?
its universal
its continuous process
is goal oriented
is ruling others in strict manner
scope of management includes?
production management
marketing management
financial management
personnel and office management
all of the above
Of what activity is the following the description of: A communication link has to be maintained with subordinates as well as superiors for effective functioning of an enterprise
informational activities
decisional activities
inter-personal activities
Of what activity is the following the description of: managers are continuously involved in decisions of different kinds
informational activities
decisional activities
inter-personal activities
Of what activity is the following the description of: managers have to interact with superiors as well as the sub-ordinates. They must maintain good relations with them.
informational activities
decisional activities
inter-personal activities
Which level of managements consists of board of directors, chief executive or managing director.
Administrative
Executory
Supervisory
Which level of managements consists of the branch managers and departmental managers
Administrative
Executory
Supervisory
Which level of managements consists of supervisors, foreman, section officers, superintendent etc
Administrative
Executory
Supervisory
Which management skills can be described as follows: a genuine interest in and respect for people; patience, understanding and the ability to listen non-judgmentally; excellent oral and written communication skills and presentation skills; objectivity and tact; the ability to motivate and inspire clients; good organizational and planning skills
Personal characteristics
Business characteristics
Relationship qualities
behavioural characteristics
Which management skills can be described as follows: Some level of business acumen is important when you are a manager. While you may not need to be on the level of a professional dealmaker, familiarity with basic business principles and practices can be helpful
Personal characteristics
Business characteristics
Relationship qualities
behavioural characteristics
Which management skills can be described as follows: You will need to know how to manage relationships between yourself and your subordinates. You should also know how to develop relationships with your superiors, and coordinate relationships between those above you and below you in the hierarchy
Personal characteristics
Business characteristics
Relationship qualities
behavioural characteristics
What are the three interpersonal roles of managers?
Figurehead, leader and liaison
Spokesperson, leader, coordinator
Director, coordinator, disseminator
Communicator, organizer, spokesperson
A management pyramid is used to exhibit managerial roles without defining a corporate hierarchy.
TRUE
FALSE
People interacting regularly and coordinating their work towards a common goal
Goal setting
Hierarchy
Individualism
Team building
Motivation is
Expecting goals
Creating a positive work environment
Not listening to anyone's input
Not sharing profits
Why do we need managers in an organization?
To do the things right
Managers plan, control, lead and monitor the work
They are required in all organizations
They include people, skills, machinery and raw materials
Operations management _________________.
involve in obtain funds and tracks the finance performing
is the set of activities that transforming inputs into outputs
creates demand and get customers
involve the management of employee from recruitment to retirement
Below are the reason why you study OM EXCEPT___________.
OM is one of three major functions (marketing, finance, and operations) of any organization
we want to understand what operations managers do
OM include performing market research, producing a marketing plan, as well as strategically overseeing advertising and promotion
we want (and need) to know how goods and services are produced
Below are the roles of operations manager EXCEPT _________.
planning on capacity, locations, products & services,make or buy, layout and do projects scheduling
develop an incentive plan, issuance of work orders & job assignment.
manage the inventory, control the quality, costs and productivity
produce financial reports and develop direct investment activities
