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Worksheets

Management Functions

Total questions: 60

Worksheet time: 48mins

Name
Class
Date
1.
How would you classify a manager that's in charge of a department?
a)
Top-Level Manager
b)
Operational Manager
c)
Middle Manager
d)
Low-Level Manager
2.
Which function of management involves creating goals, objectives, and ways to achieve them?
a)
Organizing
b)
Planning
c)
Controlling
d)
Leading
3.
Name the function of management that involves monitoring how the business is performing.
a)
Leading
b)
Controlling
c)
Planning
d)
Organizing
4.
Who makes the decisions that middle managers carry out?
a)
Operational Managers
b)
Top-Level Managers
5.
Which function of management requires leaders to provide a direction and vision for a business?
a)
Leading
b)
Planning
c)
Organizing
d)
Controlling
6.
Allocating Resources for Tasks is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
7.

Name the skill that reflects the ability of a manager to spend considerable time interacting with people, effectively communicate with them and motivate them.

a)

Interpersonal

b)

Communication

c)

Conceptual

d)

Decision Making

8.

Which skill displays the ability of the manager to understand the overall working of the organisation and its environment.

a)

Conceptual

b)

Technical

c)

Time Management

d)

Human Relations

9.

Name the management function involves process of assigning work to the employees, delegating authority and creating superior-subordinate relationship.

a)

Organisation

b)

Directing

c)

Planning

d)

Controlling

10.

Name the skill that shows the ability of the manager to understand and perform the specific kind of work being done in the organisation.

a)

Technical

b)

Conceptual

c)

Decision Making

d)

Time Management

11.

Which function of management is concerned with effective procurement of human resources and managing them properly?

a)

Staffing

b)

Directing

c)

Organising

d)

Controlling

12.

Name the skill that shows the ability of the manager to effectively convey ideas and information to others as well as receive ideas and information from others.

a)

Communication

b)

Human Relations

c)

Time Management

d)

Technical

13.

Which function of management involves guiding, leading and motivating subordinates towards achieving the organisational objectives?

a)

Directing

b)

Controlling

c)

Coordination

d)

Staffing

14.

Which function of management is a process involving what is to be done, when and by whom it is to be done?

a)

Planning

b)

Coordinating

c)

Directing

d)

Organising

15.

Name the skill that reflects the ability of a manager to prioritise work, work efficiently and delegate appropriately.

a)

Time Management

b)

Conceptual

c)

Decision Making

d)

Human Relations

16.

Which skill is the ability of a manager to correctly recognise and define problems and opportunities and then select an appropriate course of action?

a)

Decision Making

b)

Diagnostic

c)

Time Management

d)

Communication

17.

Which level of management is concerned with preparing departmental plans?

a)

Middle Level

b)

Top Level

c)

Lower Level

d)

Knowledge Level

18.

Which level of management is entrusted with preparing corporate plans?

a)

Top Level

b)

Middle Level

c)

Operational Level

d)

Knowledge level

19.

Which level of management is involved in supervising operational activities?

a)

Lower Level

b)

Top Level

c)

Middle Level

d)

Executive level

20.
Managers need what type of skills?
a)
Technical Skills
b)
Interpersonal Skills
c)
Conceptual Skills
d)
All the Above
21.
Main levels of management include:
a)
Top levels managers
b)
Mid Level or Middle Managers
c)
First Line or Supervisory/operational managers
d)
All the Above
22.
Objectives is another word for:
a)
Goals
b)
Planning
c)
Organizing
d)
None of the above
23.
An _______________ chart shows how the business is structured and who is in charge of who.
a)
Time 
b)
Organizational
c)
Staff
d)
Management
24.
Examples of top level managers include all the following except _________________.
a)
CEO (Chief Executive officer)
b)
CFO (Chief Financial Officer)
c)
President
d)
All of them are top level managers
25.
Which of the following is an example of a middle manager?
a)
Assistant Principals
b)
teacher
c)
CFO
d)
Principal
26.

The manager who knows how to plan, organize, lead and control should not be left alone.

a)

True

b)

False

27.
An effective leader gets to know each person's skills and abilities as well as strengths and weaknesses.
a)
True
b)
False
28.

The four functions of managers include each of the following except:

a)

planning.

b)

organizing.

c)

cooperating.

d)

leading

29.

All leaders need to be dependable, which basically means that they

a)

can listen, speak, and write effectively.

b)

make a decision based on news

c)

follow through on commitments.

30.

They are the managers who are responsible for the overall direction of the organization.

a)

Top Managers

b)

Middle Managers

c)

Front-line Managers

d)

Team Leaders

31.

They are the managers who plan and implement sub-unit strategies for achieving top management's goals.

a)

Top Managers

b)

Middle Managers

c)

Front-line Managers

d)

Team Leaders

32.

They train and supervise the performance of non-managerial employees.

a)

Top Managers

b)

Middle Managers

c)

Front-line Managers

d)

Team Leaders

33.

They are responsible for facilitating team activities toward goal accomplishment.

a)

Top Managers

b)

Middle Managers

c)

Front-line Managers

d)

Team Leaders

34.

Its main intention is to eliminate the cause of the problem simply making actions to address the present problems of the firm.

a)

Interim action

b)

Adaptive action

c)

Corrective action

35.

It involved in designing the compensation package, fringe benefits, and employee movement.

a)

Organizing

b)

Directing

c)

Staffing

36.

It involves the determination of deviations from the original plan and setting corrective mechanisms to address them.

a)

Planning

b)

Organizing

c)

Controlling

37.

Selecting and implementing the most suited style of leadership and appropriate employee motivation scheme is the ultimate motive of this function of management.

a)

Directing

b)

Staffing

c)

Planning

38.

It is the process of determining the deviations between what is actually happening versus what is supposed to happen.

a)

Controlling

b)

Problem analysis

c)

Decision-making

39.

It is the process of setting alternative courses of action and selecting the best choice of address the problem.

a)

Controlling

b)

Problem analysis

c)

Decision-making

40.

In comparison to top level managers, a first -line supervisor will spend more time in

a)

Direction of subordinates

b)

Policy making

c)

Public relations

d)

Long range planning

41.

Which one is not a recognized key skill of management?

a)

Conceptual skills

b)

Human skills

c)

Technical skills

d)

Writing skills

42.

Which of the following is not a characteristic of management?

a)

its universal

b)

its continuous process

c)

is goal oriented

d)

is ruling others in strict manner

43.

scope of management includes?

a)

production management

b)

marketing management

c)

financial management

d)

personnel and office management

e)

all of the above

44.

Of what activity is the following the description of: A communication link has to be maintained with subordinates as well as superiors for effective functioning of an enterprise

a)

informational activities

b)

decisional activities

c)

inter-personal activities

45.

Of what activity is the following the description of: managers are continuously involved in decisions of different kinds

a)

informational activities

b)

decisional activities

c)

inter-personal activities

46.

Of what activity is the following the description of: managers have to interact with superiors as well as the sub-ordinates. They must maintain good relations with them.

a)

informational activities

b)

decisional activities

c)

inter-personal activities

47.

Which level of managements consists of board of directors, chief executive or managing director.

a)

Administrative

b)

Executory

c)

Supervisory

48.

Which level of managements consists of the branch managers and departmental managers

a)

Administrative

b)

Executory

c)

Supervisory

49.

Which level of managements consists of supervisors, foreman, section officers, superintendent etc

a)

Administrative

b)

Executory

c)

Supervisory

50.

Which management skills can be described as follows: a genuine interest in and respect for people; patience, understanding and the ability to listen non-judgmentally; excellent oral and written communication skills and presentation skills; objectivity and tact; the ability to motivate and inspire clients; good organizational and planning skills

a)

Personal characteristics

b)

Business characteristics

c)

Relationship qualities

d)

behavioural characteristics

51.

Which management skills can be described as follows: Some level of business acumen is important when you are a manager. While you may not need to be on the level of a professional dealmaker, familiarity with basic business principles and practices can be helpful

a)

Personal characteristics

b)

Business characteristics

c)

Relationship qualities

d)

behavioural characteristics

52.

Which management skills can be described as follows: You will need to know how to manage relationships between yourself and your subordinates. You should also know how to develop relationships with your superiors, and coordinate relationships between those above you and below you in the hierarchy

a)

Personal characteristics

b)

Business characteristics

c)

Relationship qualities

d)

behavioural characteristics

53.

What are the three interpersonal roles of managers?

a)

Figurehead, leader and liaison

b)

Spokesperson, leader, coordinator

c)

Director, coordinator, disseminator

d)

Communicator, organizer, spokesperson

54.

A management pyramid is used to exhibit managerial roles without defining a corporate hierarchy.

a)

TRUE

b)

FALSE

55.

People interacting regularly and coordinating their work towards a common goal

a)

Goal setting

b)

Hierarchy

c)

Individualism

d)

Team building

56.

Motivation is

a)

Expecting goals

b)

Creating a positive work environment

c)

Not listening to anyone's input

d)

Not sharing profits

57.

Why do we need managers in an organization?

a)

To do the things right

b)

Managers plan, control, lead and monitor the work

c)

They are required in all organizations

d)

They include people, skills, machinery and raw materials

58.

Operations management _________________.

a)

involve in obtain funds and tracks the finance performing

b)

is the set of activities that transforming inputs into outputs

c)

creates demand and get customers

d)

involve the management of employee from recruitment to retirement

59.

Below are the reason why you study OM EXCEPT___________.

a)

OM is one of three major functions (marketing, finance, and operations) of any organization

b)

we want to understand what operations managers do

c)

OM include performing market research, producing a marketing plan, as well as strategically overseeing advertising and promotion

d)

we want (and need) to know how goods and services are produced

60.

Below are the roles of operations manager EXCEPT _________.

a)

planning on capacity, locations, products & services,make or buy, layout and do projects scheduling

b)

develop an incentive plan, issuance of work orders & job assignment.

c)

manage the inventory, control the quality, costs and productivity

d)

produce financial reports and develop direct investment activities