WorksheetsPTP Matrix
Total questions: 11
Worksheet time: 6mins
It takes seven days for payments that are already mailed to be posted on the account.
True
False
I spoke with the customer Saturday 9th who advised that he would make the payment on Sunday 10th, what is the PBD?
PBD-12th
PBD- 14th
PBD- 15th
PBD- 13th
On a CB for Tuesday 2nd, what should the PBD
PBD- 6th
PBD- 9th
PBD- 7th
PBD- 2nd
We spoke to Mary the 7th who said, "I will make the payment online Friday, 8th" Can this call me promised?
No, the PBD cannot be determined.
Yes, the PBD is at the end of the 5th day
No, this is outside of the PBD cycle
Yes, the customer has seven days to make the payment.
"I already mailed the payment, what do you want?", John however, after reviewing the account the payment was made Wednesday 13th. When is the PBD?
PBD- 16th
PBD- 18th
PBD- 19th
PBD- 17th
Customer made the payment on Saturday, the PBD
PBD- Tuesday
PBD- Sunday
PBD- Monday
PBD- Sunday
CB payments taken for tomorrow should be coded as
PO
RP
PM
PP
Moni made a payment using checkings account, when is the PBD?
PBD takes two days to be processed.
PBD is the first day after the transaction was done.
PBD is the second day after the payment was returned.
PBD is the day the payment was processed.
PBD is
Promise Break Day
Promise to pay Matrix
Promise Broke Day
Promise Break Date
Customer made the payment on Monday and are speaking with them on Thursday, the PBD is
Wednesday
Friday
Thursday
None of the above
"I am going to call back Friday to make the payment." What is the PBD
Monday
Wednesday
Thursday
None of the above
