WorksheetsBSHM 1A - Final Exam
Total questions: 25
Worksheet time: 1hrs 24mins
A good control system has all the following features except
good stability
slow response
good accuracy
sufficient power handling capacity
A car is moving at a constant speed of 50 km/h, which of the following is the FEEDBACK element for the driver ?
Clutch
Eyes
Needle of the speedometer
None
By which of the following the control action is determined when a man walks along a path ?
Brain
Hands
Eyes
none
This involves the matching of people and jobs.
Managing Compensation or Pay
Selecting Candidates for the Job
Providing Incentives and Benefits
Evaluating Employees' Performance
One of my tasks is to pay the employees, what functional area do I work in ?
Finance
Customer services
Human Resources
Operations management
I work in the operations management functional area, what am I responsible for?
Identifying customer needs
Selling finished goods/services
Recruiting people
Transforming raw materials into finished goods/services
I work in the marketing functional area what other functional area do I work with ?
Finance
Customer services
Human Resources
All of them
Which of the following would Human Resources be responsible for?
Human Resources is a made up functional area.
Providing replacement limbs should they fall off at work.
Deciding on how much they pay an employee.
Manage employee payroll, benefits and compensation.
Which functional area is responsible for selling products?
Finance
Operations
Marketing
Human Resources
Which function area is concerned with finding out the needs and wants of potential customers?
Finance
Operations
Marketing
Human Resources
What is the goal of marketing?
Designing, delivering, and promoting goods and services for a target market
Choosing effective and efficient methods to produce and distribute products
Maximizing the effectiveness of the workforce
Acquiring and using funds to maximize value
When taking disciplinary action, you should
Argue with the employee
Allow employee to speak for the others involved
Make the disciplinary process as formal as possible
Enforce policies and rules with consistency
Which of the following three factors affects an employee’s motivation?
Attitude, interests and needs
Attitude, interests and salary
Attitude, interests and working conditions
Attitude, needs and salary
Managers are judged by:
What they get others to do
Their personality
What they do
How fast they work
As a manager, you cannot evaluate:
The performance of the employee
The behavior of the employee
The risk taking characteristics of the employee
The attitude of the employee
Which of the following will help motivate employees?
Compromise on poor performance
Ask for performance and set standards
Use positive reinforcement, and generalize it
Use the same methods of reinforcement for everyone
Which of the following is a function of management?
Doing
Staffing
Sampling
Maintaining
Reaching toward an objective or striving to meet a mission statement would fall into what part of management?
Planning
Directing
Controlling
Staffing
Supervisors have the tendency to spend most of their time on this function:
Directing
Controlling
Planning
Staffing
Which of these statements best describes the concept of reinforcement?
Rewards are negative reinforcements.
Punishment and reward are both reinforcements.
Punishment cannot be a reinforcements.
Punishment can never be fair
By stating plans regarding numbers and breaking them into parts of an organization, budgets correlate planning and allow the authority to be delegated without loss of control.
The Budgetary Control
Audits
Performance Standards
It can take a lot of time and effort to draw up an actual budget.
Preparing your budget
Working out your budget
Conducting Job Analysis
Planning Labor Need and Recruiting
It is important that incentives and _______ programs be based on specific objectives compatible with the organizational philosophy and policies and on the organization's financial standing.
benefits
cash
A reward received by employees in exchange for their contributions to the achievement of organizational goals.
cash
compensation
both choices are correct
It helps a set standards that can control the use of company’s resources and control and motivate employee.
Budgeting
Planning
