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WorksheetsPhone Pe Super Star
Total questions: 20
Worksheet time: 20mins
Sunil is a BDE, who is facing Login related issue in ACE App. He has asked his TSM to write an email to support team. Please select the right email address
help@support.com
acehelpsupport@phonepe.com
acehelpsupport@phonepe.com
supportace@phonepe.com
Merchant created an offer and is trying to create another offer, but PB app is not allowing. What should be done?
This is due to the network issue
Only one offer is allowed to run at a time
Merchant did not fill in the details properl
None of the above
Select the appropriate Business Type and Category for this store (Refer Image)
Services & Utilities > Services > Charges
Services & Utilities > Utilities > Municipal Charges/ Government Charges
Services & Utilities > Utilities > Prepaid
Services & Utilities > Services > Hyperlocal
CBS fetched name is "Meena Saurav Prasad" in Ace & on the KYC document is "Meena Prasad". Will it get approved in Manual KYC process?
Yes, this will be approved as two out of three names match
No, exact name is not matching
If your merchant is mapped to a wrong sector, you will raise a ticket under which topic in ACE helpdesk?
Login Related
Onboarding Related
Servicing Related
Dashboard Related
Amit is a BDE, who has done the servicing of a merchant in cohort P-1. Post servicing this merchant will move into which cohort?
P2
P3
P5
P9
What is PhonePe's market share in UPI ecosystem?
21%
10%
44%
71%
Select the appropriate Business Type and Category for this store (Refer Image)
Retail Shopping --> Books & General Merchandise --> Gift Shops
Retail Shopping --> Books & General Merchandise --> Home & Kitchen
Retail Shopping --> Books & General Merchandise --> Stationery, Office Supplies
Retail Shopping --> Discount Stores --> Discount Stores
While doing servicing of P1 merchant, which all points/ aspects a BDE should perform at the store?
Inquire on merchant experience and handle queries
Check collaterals and deploy necessary collaterals
Explain Personalized QR and place a request for same
Pitch PhonePe – User base, merchant base, online store, store analytics, voice notification with language customization.
Chandan, a BDE wants to add the Trade License of a merchant as KYC proof. What all details he should check before uploading the document?
Document Type
Document ID or Number
Document issued to ‘Name’
All of the above
A BDE has selected Id proof type as Bank proof & uploaded electricity bill as a KYC document in it. What will happen in this case?
KYC will get rejected
KYC will be verified & if the name matches, the document will be accepted
Not sure
Subhajit, a grocery merchant wants to deploy PhonePe QR code at his store. With his current bank account he was unable to verify his KYC with personal PAN details. What should he do?
KYC of Current Account should be on the Firm Name/ Proprietor Name
Wrong details captured
PAN Card cannot be accepted as a KYC document
None of the above
Which new role has been added under Manage Staff & Roles in PFB?
Receptionist
Front Desk
Agent Plus
True Agent
Partha, runs an ice-cream parlor & has provided the Pan details for instant KYC, but it got rejected. What should a BDE do next?
Upload Business proof only
Upload Bank proof only
Upload both business proof & bank proof (name should match)
None of the above
Mihir, a BDE has uploaded GST Certificate under BANK PROOF, will that be verified the team?
Yes
No
The instant verification of Pan & GSTIN details got failed, which documents should a BDE upload for the KYC process?
Only canceled cheque
Only GST Certificate
Both GST Certificate & Canceled cheque
We cannot upload GST Certificate
Which all supporting documents can be uploaded by a BDE in case instant validation fails?
Shop Establishment Act Certificate
Rent Agreement
Food Licence
Certificate of Incorporation
What are the benefits of Online store offers created through PFB App?
Increase Visibility
Access to nearby PhonePe customers
Increase footfall
All of the above
PhonePe customers can pay using _______ and ________ to a P2ML onboarded merchant?
UPI + Credit Card
UPI + Credit Card
Debit & Credit Card
UPI & PhonePe Wallet
How many notification receivers a merchant can add per QR code?
3 mobile notification receivers & 3 email notification receivers
2 mobile notification receivers & 3 email notification receivers
2 mobile notification receivers & 2 email notification receivers
There is no limit on adding notification receivers
