WorksheetsAllstate Roadside (AMC)/JJ
Total questions: 10
Worksheet time: 3mins
What's the meaning of AMC
Allstate motor club
Allstate members Club
Allstate mayor cases
Allstate Motor cars
What are the 2 partners we work with?
AMC and Roadside Advantage
JJ and AMC
Platinum Elite and JJ
The claim limit for JJ is:
4 claims per year
2 claims per month
Unlimited
5 claims per year
What are the 2 types of JJ customers?
JJ Enhanced and AMC Enhanced
JJ Enhanced and Non Enhanced
JJ Non Enhanced and Basic
JJ Enhanced and Platinum
If an AMC customer calls to set up a service for a rental car, can you provide the service?
Yes
No
It depends on the plan
PPU would be offered
What does Sign and Drive Service mean?
The member must pay for the service and then get reimbursed. The member has to present a signed Allstate Motor Club membership card in order to receive service.
Sign the membership documents and drive the car.
The member is covered for roadside service up to their benefit limit without any out-of-pocket costs unless the service costs more than what the member is covered for.
The member gets a new car
What is the coverage amount for JJ customers?
$1000
$36
Whatever Omni says the dollar amount is
$55
True or False Allstate Roadside covers up to the benefit limit of the plan.
Yes, the customer will be covered up to the benefit limit of their plan
No, Allstate will pay the full service, no matter the amount
If JJ covers cars, what does AMC cover?
Recreational Vehicles
People
Motorcycle
Families
If the customer submits a reimbursement consideration, do they receive the full amount of the service back?
No, they will be reimbursed up to their benefit limit
Yes, the full amount of the service
