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WorksheetsHigher DL (20+) Assessment
Total questions: 20
Worksheet time: 3600secs
If the Rooms controller is unable to pair or sync up with the Rooms computer, what would be the most common issue?
The camera is not working
The controller and the PC are on separate networks
The Room is not created in the Service Web portal
The customer has been migrated into RingCentral Video
How many digits does an RCV Meeting ID (PMI) have by default?
9
10
8
11
How many participants can you host on a RingCentral Video with Ultimate subscription plan?
100
200
500
1000
TRUE or FALSE: The Multi-Site feature can be enabled in all RingCentral Office plans.
True
False
The Analytics Portal is available for the following RingCentral MVP subscriptions (select 3):
Standard
Premium
Ultimate
Basic
It is a next-generation cloud-based video conference room solution without the expensive proprietary hardware needed with traditional video conference room systems.
RingCentral Rooms
RingCentral Video
RingCentral Meeting
RingCentral Conference Phones
Which of the following are valid license types for RCV Large Meetings? (choose 2)
300
200
1000
750
True or False: There is no option for ad-hoc Webinars, so you need to schedule it ahead of time.
True
False
What is the RingCentral accepted and recommended value for Packet Loss?
< 1%
> 1%
< 30ms
>= 3.5
True or False: RingCentral Meetings (RCM) is created and developed by RingCentral, which fully-integrates with the RingCentral App.
True
False
The user is not seeing the Analytics Portal link from his/her Service Web. What needs to be checked?
User role
Browser cache setting
Server issue
User digital line
To setup Rooms, you need to install and integrate the RingCentral Rooms app for both:
PC/MAC
iPad/Android Controller
Polycom Conference Phone
Speaker system
True or False: RingCentral Rooms for RCV is currently available for Windows and Mac PCs, as well as Apple and Android tablets for the controllers.
True
False
In RingCentral Webinars, which of the following roles have the capability to share screen and enable both camera and audio? (select 2)
Host
Panelist/Presenter
Attendee
TRUE or FALSE: To successfully install the RingCentral Rooms, you just need to make sure that the RC Rooms app is installed on the host computer, then the controller tablet will automatically synchronize with it.
True
False
In escalating a case with audio quality issue(s), what should be the least number of call samples that should be documented?
1
2
3
TRUE or FALSE: Rooms & Devices Data in
Analytics Portal are available in all RingCentral Office customer plans.
True
False
With the set RCM to RCV migration timeline, the customer can only request to delay the migration before _______ days upon receiving their heads-up email.
45
90
120
180
The "Survey" feature of the Webinar will automatically launch _______________ the session.
during
before
after
manually anytime
The Polycom phone shows the error message. What is the common cause of this issue?
no Internet connection
faulty LAN cable
the phone does not have an IP address
the RingCentral server is down
