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WorksheetsIndustrial relations
Total questions: 40
Worksheet time: 21mins
Industrial relations is
relations between the employer and the union
relations between the employer and the employer
relations between the employer and the employees
relations between the employees and the employees
Industrial relations emphasis on the
employees
employer
trade unions
unionised employees
Roles of Government in Industrial Relations (more than 1 answer)
Industrialist
Employer
Trade Unionist
Participant
Principle of Dispute Resolution means
to settle dispute by industrial actions
to settle dispute by picket
to settle dispute by arbitration
to settle dispute by strike
Harmonious industrial relations means (more than one answer)
no industrial dispute and industrial action
settlement of dispute at an early stage
minimal industrial dispute and industrial action
settlement of dispute by picket and strike
The strongest reason for employees to join a union is because they want to socialize with other workers in the organization.
TRUE
FALSE
Members of the police force, armed forces and the prison service are restricted from joining trade unions.
TRUE
FALSE
For a collective agreement to be a valid and binding contract, it must be in writing, signed by both parties and must specify their duration which shall not be less than three years.
TRUE
FALSE
Below are the responsibilities of Ministry of Human Resource in industrial relations EXCEPT:
actively involved in settling trade disputes
preparing the legislation which establishes the rights of employers and employees
ensuring harmonious relationship between employer and employee
avoiding illegal trades like bribes in the industry
Workers in different companies in the same industry, trade or occupation who combined together and establishing a union is called as __________.
national unions of employees
in-house unions of employee
employers associations
industry relation association
Picket is a stoppage of work done by employee to show their protest and dissatisfaction towards worker.
TRUE
FALSE
Below are some reasons worker involved in trade unions EXCEPT:
to have a voice
to gain bargaining power
to show their solidarity with other workers
to improve individual skills and knowledge
Why do some workers join a Trade Union?
They believe that a Union can help them find a job.
To help them live a better life.
They just feel better when they're in a Trade Union.
To get better payments and better working conditions.
What type of industrial action is taking place here?
Lockout
Use of temporary or scab workers
SCare tactics
Firing
Where both sides agree to a trusted third party ruling and agreeing in advance to a binding settlement
Mediation
Arbitration
Legal Action
Collective Bargaining
The process of negotiating work-related issues with the anticipation of coming to an agreement
Grievance procedure
Striking
Legal Action
Collective Bargaining
It is illegal to go on strike when...
you give seven days notice
you work in the army
carry out a secret ballot
you have union consent
Anything done for the comfort and (intellectual or social) improvement of the employees, over and above the wages paid is called
Human resource
Employee welfare activities
Leadership
None of the above
A situation involving opposing parties, in which no progress can be made is called __________
Procrastination
Philatilism
Industrial Democracy
Conflict Resolution
Deadlock
A form of industrial action in which work or progress is deliberately delayed or slowed down is called ________
No-strike Agreement
Go-Slow
Industrial Democracy
Work-to-rule
Deadlock
Action taken by employees of a company as a protest, especially striking or working to rule.
Go-Slow
Industrial Action
Industrial Democracy
Deadlock
Work-to-Rule
Discussion aimed at reaching an agreement is called ______
Cheese
Strikes
Negotiation
Work-to-rule
Deadlock
To leave an event such as a meeting or performance because you are angry or disapprove of something is called __________
Work-out
Strikes
No Strike Agreement
Walk-out
Which of the following roles in the ministry of Human Resources is FALSE?
Responsible for preparing the legislation which establishes the rights of employers and employees.
Responsible to enforce labor standards, encourage of safe practices at work and provision of training of the workforce.
Actively involved in creating trade disputes
Ensuring the maintenance of a harmonious relationship between workers and employers.
Any group of seven or more workers can form a trade union providing they work in different trade, occupation or industry.
True
False
The following are types of trade unions in Malaysia (hint: more than 1 correct answer)
National Union of Employees
In-house Unions of Employees
Employers' Associations
International Union of employees
A trade union can invite an employer to commence collective bargaining even before it has been recognized by the employer as the legitimate representative of the employer’s workers.
True
False
What is the outcome of collective bargaining?
Collective dispute
Collective action
Collective arbitration
Collective agreement
It is illegal for employers to lockout workers when a trade dispute occurs.
True
False
A strike is considered legal when the following conditions are met:
The strikers are members of a trade union.
A secret ballot is held prior to starting the strike.
Two-thirds of the workers agree to strike.
The workers must wait for at least 14 days before commencing the strike.
This is the ideal method of settling dispute where both parties come to the negotiation table to solve the dispute amicably: ____________________ _________________.
Indirect negotiation
Direct arbitration
Indirect arbitration
Direct negotiation
Process of arriving at a settlement of a trade dispute with help of a third, neutral party is called (a) .
Compulsory conciliation is common in public utilities & other important industries where _______________
public might be inconvenienced if a settlement is found quickly.
public might be inconvenienced if a dispute is not found quickly.
public might benefit if a settlement is not found quickly.
public might be inconvenienced if a settlement is not found quickly.
Who has the power to arbitrate in Malaysia for industrial disputes?
High court
Magistrate court
Supreme court
Industrial court
The following are definition of strike EXCEPT:
the cessation of work by a body of workmen acting in combination or concerted refusal to continue work or to accept employment
stoppages of work, restriction and reduction
work to rule
limitation in the performance or execution of the whole or any part of the duties connected with their employment
What is the purpose of a lockout?
force employee to accept the terms and conditions
tool to support the industrial action taken by the trade union of the employees.
force employee to reject the terms and conditions
force the employee to collectively resign.
Once a dispute has been referred to the Industrial Court, it is illegal for the workers to strike on the issues under dispute.
True
False
Which method is highly encouraged in the Industrial Relation Act?
Direct dispute
Direct arbitration
Strike
Direct negotiation
