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WorksheetsISO REVIEW 2021 v2
Total questions: 25
Worksheet time: 25mins
Quality Management Policy:
“We are a _________ team enabling business & generating competitive advantage to create __________ value while safeguarding corporate __________."
passionate, sustainable, governance
inclusive, shared, growth
diverse, innovative, guidance
shared, impactful, solutions
Quality Management Policy:
This is signed by two people, and they are?
Carsten Knobel, Marco Swoboda
Fritz Henkel, Slyvie Nicol
Roland Haefs, Juergen Hellmann
Wolfgang Konig, Jan-Dirk Auris
Quality Management Goals:
Under Henkel GBS+ QMG 's to strengthen our position as a full solution provider, we will increase the share of non-transactional activities by 3 ppt. What does "ppt" means?
Power point Presentation
Points Percentage
Percentage Points
Percentile Points
Check all that applies.
Quality Management Goals:
To further engage and energized our global GBS+ Team, we will...
Implement a comprehensive, integrated and engaging concept of learning and development within GBS+ by Q4.
Launch our Digital Transformation program according to plan.
Conduct 2 Design Thinking workshops in all processes contributing further to shape continuous improvements via innovative and customer-centric methods.
Grow & leverage collaboration & exchange across locations.
Check all that applies.
Quality Management Goal:
To drive powerful financial performance, we will...
Increase the share of non-transactional activities by 3 ppt.
Launch our Digital Transformation program according to plan.
Develop a concept to measure and track GBS+ value contributions beyond savings ambition by end of Q3.
Implement the projects “Leverage AI & Analytics to maximize operational cashflows in receivables” and “Transport Management Optimization” according to project plan.
Check all that applies.
Quality Management Goals:
To foster our Digital transformation, we will...
Launch our Digital Transformation program according to plan.
Define and kick-off pilots for Advanced Analytics in GBS+ by end of Q3 2021.
Leverage Signavio for GBS+ and run two Celonis projects by end of Q4 2021.
Foster team spirit & collaborative culture.
How many are the GBS+ Strategy 2025 focus areas/priorities?
(a)
Check all that applies.
Which of this are the GBS+ Strategy 2025's strategic priorities/focus areas?
Lead in ESG. (Environmental, Social, Governance).
Excite with value-adding business solutions.
Transform to digital.
We shape our future with a strong entrepreneurial spirit based on our family business tradition.
Win with energized F-Team.
Is Henkel GBS+ Strategy 2025 relevant within Global Business Solutions+?
Yes
No
Maybe
I don't know what you are talking about.
How many are the Strategic Framework focus areas/priorities?
(a)
Check all that applies.
Which of this are the Strategic Framework priorities/focus areas?
We put our customers and consumers at the center of what we do.
Winning Portfolio
Competitive Edge: Innovation, Sustainability, Digitalization
Future-ready Operating Model
Collaborative Culture & Empowered People
Is the Strategic Framework applicable within the entire Henkel organization?
I don't know what you are talking about.
Maybe
No
Yes
Check all that applies:
Henkel's Corporate Culture is consist of:
Mission
Values
Desire
Purpose
Vision
Values:
We drive excellent sustainable _________ __________.
financial freedom
financial delivery
financial performance
financial excellence
Values:
We are committed to leadership in (a) .
Values:
We value, challenge and reward our (a) .
SHE:
Henkel prioritizes the safety of our people; therefore, we have set the ultimate and ambitious long-term goal of (a) accidents.
BCP:
In case the BCP Coordinator is not available, who will you contact for any BCP-related issues?
Team Lead
Process Manager
Sustainability Coordinator
Team Manager
True or False:
CSIS-IT: Make sure your password is secure and then, you may now share it to your Process Manager.
True
Or
False
I don't care anymore.
Check all that applies.
Another term for Desktop Procedures.
L5
Process Documentation
Job Description
Step-by-Step Guide/Manual
Documentation Card
Can you show the Auditor your Yearly Team Target?
(a)
Check all that applies:
Where can we see our training records?
Onboarding Plan
Process Documentation
Training Plan
GBS+ Manila Share Point
Henkel Global Academy
What is our Team's Satisfaction Survey Result for the Year 2020?
1.1
1.2
2.1
2.2
Is the BACK UP STRUCTURE included on the required documents by ISO 9001:2015?
(a)
Are the Henkel Values and Purpose included on the required knowledge of documents for Auditees?
(a)
