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WorksheetsCompany Knowledge
Total questions: 15
Worksheet time: 5mins
The toll free number of our Customer Care Centre is ...
1-300-22-9977
1-300-21-9977
1-300-22-9777
1-300-21-9777
What is our SMS short code for customers to recall?
33922
33911
33992
39392
Customer Self Service Portal
Welcome to _______.
Easy access to _____ certificates.
MyPortal ; my
My Portal ; my
MyPortal ; your
My Portal ; your
Customer Service Charter
At AmMetLife Takaful, customers are at the _____ of everything we do.
mind
thought
core
heart
We leverage on AmMetLife Insurance branches.
How many branches are there nationwide?
12
13
14
15
If the customer is not satisfied with the Company's decision, to whom can they refer to, if their claim is below RM100,000?
Customer Service email address:
customercare@ammetlifetakaful.com
customer-care@ammetlifetakaful.com
customer.care@ammetlife.com
CustomerCare@ammetlife.com
What are the Islamic principles adopted by AmMetLife Takaful?
(select all that apply)
Tabarru'
Hibah
Wakalah
Ta'awun
Shariah
Our Motto
Our Core Values
Our Mission Statement
Our Tagline
If the customer is not satisfied with the Company's decision, to whom can they refer to, if their claim is above RM100,000?
AmMetLife Takaful General Line Number
0 3 - 2 2 _ _ _ _ _ _
(a)
Replacement for Loss of Takaful Certificate
Fee of RM ____ will be imposed as takaful certificate reprinting fee.
20
30
40
50
Product
The following are saving plans offered by our Company
(select all that apply)
ProtectSecure-i Murni
FlexiCare-i Plus
HomeSecure-i
GoldenCare-i Style
Customer can check the status of agent/bank representative for takaful thru the following portal:
Customer can participate in AmMetLife Takaful product via the following, except:
Authorised Takaful agents
Online Sign Up
AmBank branches
AmMetLife branches
