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WorksheetsTerm 3 Business Studies
Total questions: 30
Worksheet time: 34mins
the human resources ( HR) is responsible for..
planning for a business future need for labour
the right workers in the right numbers, in the right places and the right time
A & B
the salary of the fabric foreman
what must enterprises do?
They must employ people of he community.
Deal with administrative task of a Union.
Look at workers performances.
They should develop detailed descriptions of each job
one of the recruitment resources is..
Recruitment agencies
Tertiary institutions
In-house employees
All of the above
The reward for capital resources in a company is:
Rent
Salaries and wages
Interest
Profit
The insurance industry forms part of the..... sector
Primary
Secondary
Tertiary
Informal
The........ sector includes the production industry/ services that is offered by the business and consumers
quality control
primary
Government
secondary
what is a trade union?
(a) It is an organisation
(b) A group of workers
(c) Trade unions are independent organisations that represent workers to their employers
(d) To register a trade union, you must apply to the Registrar of labour Relations
1. Why should employees be allowed to vote by secret ballot when deciding whether to support unionization in the workplace?
(a) Protects the workers themselves.
(b) Protects the employers and the unions.
(c) Everyone’s vote is a secret.
(d) All of the above
What are the roles and responsibilities of Trade union?
(a) Is to ensure the welfare of its members such as safeguarding the interests of its members
( b) Protecting the reliability of its trade.
( c) achieving higher wages by securing economic benefits.
(d) All of the above
Which one is a fair reason for dismissal
( a) Capability/Performance.
(b) Unreasonable manner
(c) Dismissed on a job harsh.
(d) Dismissed without a warning.
The term collective bargaining refers to:
actions aim to force employers to meet the demands of workers
measures taken by the workforce to put pressure on the employees
negotiations between representative of workers and employers
industrial action in which workers refuse to work
Which of the following is the definition of industrial action?
Measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.
workers working hard in the workplace
employees agreeing to settle conflict as soon as they arise.
Recruitment means
Total number of inquiries made
Total number of applications received
Total number of persons short listed
Total number of selections made
_________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.
Selection
Training
Recruitment
Induction
Which of these is the purpose of recruitment?
Make sure that there is match between cost and benefit
Help increase the success rate of the selection process by reducing the number of visibly underqualified or over qualified job applicants.
Help the firm create more culturally diverse work - force
None of the above
Which of the selection steps is the most critical?
Physical examination
Selection decision
Reference and background checks
Employment interviews
When will a company recruit?
When a competitor closes down
When it is growing
When it has a lot of money
When sales are high
Should include: title of the position, department, management level, general tasks and requirements, key areas of responsibility, assigned team members and work groups, terms of employment, qualifications
Job Description
Needs Assessment
Person Spec
Recruitment Policy
What is communication?
Two people talking
Asking questions
Expressing information that is clearly understood
Expressing information that is not clearly understood
When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.
good
misunderstood
effective
confusing
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
What is this called?
cell phone
telegraph
television
radio
