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Unit 2

Total questions: 24

Worksheet time: 9mins

Name
Class
Date
1.

The benefit that is lost in making a choice between two competing uses of business resources is the:

a)

sunk cost

b)

fixed cost

c)

social cost

d)

opportunity cost

2.

When an investment analyst uses an already completed decision tree in order to predict the expected values and net gains from competing business projects, she must work through the calculations using figures from:

a)

top to bottom

b)

bottom to top

c)

left to right

d)

right to left

3.

Which of the following is not a resource constraint which can influence business decision-making? A shortage of:

a)

financial capital

b)

factory space

c)

trained staff

d)

measuring objectives

4.

Employees, customers and suppliers are business:

a)

resources

b)

rewards

c)

shareholders

d)

stakeholders

5.

A business uses a decision tree to aid decision making. The decision tree will show:

a)

lead time

b)

expected value

c)

total costs

d)

confidence levels

6.

The Tannenbaum Schmidt Continuum shows the relationship between the level of freedom that a manager chooses to give a group of staff and the level of authority used by the manager. How many levels of delegated freedom does this model identify?

a)

3

b)

5

c)

7

d)

9

7.

Stakeholder mapping is a technique that plots business stakeholders in terms of:

a)

accurate postal codes to identify specific locations and length of the supply chain

b)

overall ethical awareness relative to current cash flow

c)

their relative influence on share price movements

d)

how much power they have and how interested they are in business activities

8.

When constructing a decision tree a business analyst must draw it from:

a)

top to bottom

b)

bottom to top

c)

left to right

d)

right to left

9.

Which one of the following leadership/management styles will not feature on the Blake Moulton Grid?

a)

Country club

b)

Impoverished

c)

Urban guerrilla

d)

Team leader

10.

On a decision tree a square indicates:

a)

a possible choice

b)

a possible outcome

c)

where a decision has to be made

d)

a chance

11.

Which one of the following is a feature of scientific decision making?

a)

Using last year's sales figures to predict future sales?

b)

Introducing a suggestion box

c)

Asking employees to discuss potential decisions

d)

Eliminating risk and uncertainty

12.

Which of these is a feature of a decision tree?

a)

Estimated gain

b)

Net worth

c)

Guaranteed outcomes

d)

Net gain

13.

Which one of the following is a leadership style on the Blake Mouton grid?

a)

Country production

b)

Impoverished employees

c)

Team style

d)

Top of the road

14.

A director expects that the launch of a new product has a 40% chance of being successful, which would result in sales of £90,000. If the launch fails, the anticipated sales are £5,000. If the decision carries a cost of £20,000, what is the net gain?

a)

£39,000

b)

£36,000

c)

£19,000

d)

£3,000

15.

Which of the following is an opportunity cost of investing in the development of a new website?

a)

An increase in e-commerce sales

b)

The cost of hiring a web developer

c)

Increased risk of a cyber attack

d)

A fall in retail store investment

16.

Opportunity cost is best described as

a)

the next best alternative

b)

the initial cost of an investment

c)

the average cost of a new idea

d)

the money spent on the choice made

17.

According to the Tannenbaum & Schmidt continuum of leadership what type of manager behaviour would give the lowest area of freedom for subordinates?

a)

Tells

b)

sells

c)

Delegates

d)

Consults

18.

A country club leadership style is one where the leader has

a)

A low concern for people and a low concern for production

b)

A high concern for people and a high concern for production

c)

A low concern for people and a high concern for production

d)

A high concern for people and a low concern for production

19.

What type of leadership style would be most appropriate for when a rapid decision is needed?

a)

Democratic

b)

Laissez faire

c)

Autocratic

d)

None of the above

20.

A short-term decision which is taken regularly and involves few resources is known as what type of decision?

a)

Strategic decision

b)

Tactical decision

c)

Non-programmed decision

d)

Programmed decision

21.

What would be the most appropriate action to take to engage with a group of low interest/low power stakeholders?

a)

Consultation

b)

Partnership

c)

Participation

d)

'Pull' communication

22.

Which of the following best describes a country club manager in the Blake Mouton grid?

a)

Leaders try to maintain a balance between goals and needs of people

b)

Leaders focus on both team and people

c)

Leaders have a high focus on people but low focus on task

d)

Leaders have a high focus on task but low focus on people

23.

Which of the following is not a method that might be used in scientific decision making?

a)

Market research data analysis

b)

Decision trees

c)

Investment appraisal

d)

Gut reaction

24.

In a relocation decision, which groups of stakeholders are likely to have the most impact and power?

a)

Employees and government

b)

Government and local community

c)

Local community and shareholders

d)

Shareholders and employees