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Intro to DM W1

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

Which statement best describes push marketing?

a)

Encouraging customers to seek out your brand

b)

Actively sending promotional messages to reach customers

c)

Building relationships through SEO and content

d)

Waiting for customers to initiate contact

2.

When consumers browse in-store but purchase online, this is called:

a)

Webrooming

b)

Showrooming

c)

E-tailing

d)

Click-and-collect

3.

Why is showrooming a challenge for traditional retailers?

a)

It eliminates competition

b)

It reduces online engagement

c)

It increases in-store purchase rates

d)

It drives store traffic without conversions

4.

What defines an omnichannel strategy?

a)

Selling through third-party platforms only

b)

Focusing on many disconnected channels

c)

Creating a seamless experience across touchpoints

d)

All are correct.

5.

Which of the following is an example of effective omnichannel marketing?

a)

A brand app that syncs with in-store loyalty points and online recommendations

b)

A company with multichannels for different campaigns

6.

In the RACE framework (Reach–Act–Convert–Engage), what does “Act” represent?

a)

Making a purchase

b)

Encouraging interaction and consideration before conversion

c)

Maintaining loyalty after purchase

d)

None

7.

Retargeting ads and email remarketing are most effective in which funnel stage? (multi-option applied)

a)

Awareness

b)

Consideration

c)

Conversion

d)

None

8.

According to Chaffey & Ellis-Chadwick (2016), what is the main purpose of digital marketing?

a)

Create viral content and build brand awareness online

b)

To increase sales across channels.

c)

Achieving marketing objectives through applying digital technologies

d)

None

9.

Which technologies are typically applied in digital marketing according to the slides?

a)

Web, e-mail, databases, mobile, IPTV

b)

Radio, billboards, magazines, TV

c)

ERP, accounting, HR systems

d)

ERP, accounting, HR systems

10.

In the P-O-E media model, which of the following correctly matches the media type with its example?

a)

Paid media – Brand’s blog and email newsletter

b)

Owned media – Influencer review on TikTok

c)

Earned media – Unpaid user-generated mentions and shares

d)

Paid media – Organic search ranking on Google