What is a group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable?

What are the standards of behavior that a work group uses to evaluate the behavior of its members?

What is the "interpersonal glue" that makes members of a group stick together?

What is the failure of a group member to contribute personal time, effort, thoughts, or other resources to the group?

What is not a benefit of group work?

What are official or assigned groups gathered to perform various tasks?

What are unofficial or emergent groups that evolve in the work setting to gratify a variety of member needs not met by formal groups?

Which of the following group development stage includes:

little agreement, unclear purpose and a need for guidance and direction?

Which of the following group development stage includes:

conflict, power struggles, and increased clarity of purpose?

Which of the following group development stage includes:

clear vision and purpose, focus on good achievement, and delegation of tasks?

What should you do as soon as you get with a new group after introductions and getting everyone talking?

Leaders can be either permanent or rotating.

What is not a good way to deal with social loafing?

You should always complete a reflection after working with a formal (and even informal group).