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TLE 9 - Housekeeping - Week 1-2

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

These are fixed charges to goods and services offered in hotels.

a)

Tariff

b)

Tax

c)

Payment

d)

Charge

2.

The guest should settle his/her bills while still in the hotel.

a)

True

b)

False

c)

Maybe

3.

Guests are not liable to any damage of properties.

a)

True

b)

False

c)

Maybe

4.

It is considered as the management of household affairs. It includes cleaning and maintenance of the household.

a)

Hotel

b)

Household

c)

Housekeeping

5.

Hotel rules and regulations are polcies or agreements between hotel management and guests.

a)

True

b)

False

c)

Maybe

6.

Housekeepers are not hardworking because their job doesn’t require much.

a)

True

b)

False

c)

Maybe

7.

Does good communication a requirement to becoming a good housekeeper?

a)

Not really

b)

No

c)

Yes

8.

Housekeepers should know how to keep privacy of guests.

a)

Not really

b)

No

c)

Yes

9.

Housekeepers should maintain the cleanliness and overall appearance of guest rooms.

a)

True

b)

False

c)

Maybe

10.

Housekeepers are allowed to steal any of the guests valuable items.

a)

True

b)

False

c)

Maybe

11.

As a housekeeper, you should wear your uniform and PPE.

a)

True

b)

False

c)

Maybe

12.

Chemicals in housekeeping must be handled carelessly.

a)

True

b)

False

c)

Maybe

13.

A housekeeper must work in an unprofessional

manner.

a)

True

b)

False

c)

Maybe

14.

House attendants are required to clean and maintain the apperance of approximately 12-20 rooms per shift.

a)

True

b)

False

c)

Maybe

15.

What is the real full name of your TLE teacher?

a)

Rence Zulueta Abando

b)

Renz Zulueta Abando

c)

Clarnce Zulueta Abando

d)

Clarence Zulueta Abando