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WorksheetsElectronic Communication
Total questions: 10
Worksheet time: 10mins
Electronic communication is
the transmission of messages in a form that can be looked at
sending information through electronic mail (email)
information transmitted by use of an electronic device
transmission of information through the internet
This produces a digital (soft) copy of a document
Electronic mail
Videoconferencing
Internet and World Wide Web
Scanning
Which electronic communication channel allows participants to use a microphone, speaker and video camera?
Facsimile
Teleconferencing
Videoconferencing
Telemarketing
Telemarketing is used to
Send a digital copy of good and services
Contact potential customers about good and services
Send information through mail about goods and services
Contact suppliers and personnel
Videoconferencing should be used when you want to
Send a digital copy of a file to employees
Call more than one of your suppliers
See and hear each other and share visual information
Share a lot of information at once
A group call using telephone or computers that allows participants to speak with each other
Videoconference
Instant messaging
Teleconference
Online meeting
Instant messaging allow users to
Exchange messages instantly in written conversation
Exchange messages instantly in telephone conversation
Send a written information by scanning
Send written information by facsimile
What is the World Wide Web?
A remote working area that allows access to the internet
A device that uses video clips, graphics and sounds to send information
Software that allows information to be converted into an image
Software that allows access to information on the internet
This device allows transmission of a scanned document via the telephone
Scanners
Tablet
Touchpoint
Facsimile
Working from a remote area using equipment such as computers and telephones is
Online meeting
Videoconferencing
Teleconferencing
Telecommuting
