During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would she request these resources?

Which set of interpersonal skills would be most important for the manager of a change-driven project who wants to be an effective servant leader?

You say, "I cannot deal with this issue right now:' Which of the following conflict management techniques are you using?

A project is being completed by a virtual team with team members from six countries. From their various locations, the team members are arguing about which office will take the lead on the project, disagreeing over meeting schedules, and questioning the abilities of individuals whom they have not worked with before. In which stage of the Tuckman ladder is this team functioning?

A project manager at a large consulting firm is asked to report on the actual project results versus planned results. The project is going well, and the marketing department wants to see if the current results can be used in a future marketing campaign. This project manager should prepare a:

Communication is key to the success of a project. As the project manager, you had three stakeholders with whom you needed to communicate. Therefore, you had six channels of communication. A new stakeholder has been added with whom you also need to communicate. How many communication channels do you have now?

If a project has a 60 percent chance of a $100,000 profit and a 40 percent chance of a $100,000 loss, the expected monetary value (EMV) for the project is:

A watch list is an output of which risk management process?

The $800,000 contract specifies that the seller will bill the buyer at $10,000 per month. However, the seller is able to complete the project work faster than planned. Therefore, they bill the buyer for $15,000 for the work performed in the past month. The buyer should:

You are advising another project manager who is starting his first agile project. In addition to the development team, he would like to use subcontractors for some parts of the work, but he isn't sure how to define the acceptance criteria. Which statement would you advise him to include in the contracts?

A routine audit of a cost-reimbursable (CR) contract determines that overcharges are being made. If the contract does not specify corrective action, the buyer should:

The sponsor is worried about the seller deriving extra profit on the cost plus fixed fee ( CPFF) contract. Each month he requires the project manager to submit CPI calculations and an analysis of the cost to complete. The project manager explains to the sponsor that extra profits should not be a worry on this project because:

Which of the following is an output of the Collect Requirements process?

The most common causes of conflict on a project are schedules, project priorities, and:

User testing on the last product release revealed low user interest in certain features that required a significant effort to develop. The team feels demoralized, and they want to make sure their future efforts are worthwhile. Success in the next iteration is critical as the competitor product is gaining market share. How should the team respond?

The team lead is having a coaching session with a team member. Read the scenario and answer the question.

Lead: We've noticed that your work is a few days late again.
Team Member C: It is. I took extra time to fine-tune settings before handing off to the release team.
Lead: OK. We have been through this for the last four sprints, and we need to resolve it. After sprint 3, you blamed a faulty technical setup for the delay, but we found out that was not accurate. Do you think you can give us more realistic estimates next time?
Team Member C: Yes, I was wrong. I thought I was giving realistic estimates, but I realize that after three sprints, my method must be flawed.
Lead: Do you want to do a planning session together so we can figure out a better way?
Team Member C: Yes, that would be helpful. I know that my delay is causing stress on the team. Thanks!

Which two steps in emotional intelligence (EI) has this team member just realized? (Choose two)"

A production streamlining project is halfway complete. The team is working well together and optimistic about achieving their goals. The company is having significant personnel issues and has lost many of their senior technicians to start-ups that were offering great salaries.

To make matters worse, the VP of manufacturing requests to use the team’s most senior technical resource for a major new project kicking off next week.

What should the team lead do?

At a company party, people are having a friendly, open conversation about which team is the fastest. One person laughs and says that team A has a velocity of 20, whereas team B has a velocity of 40, so team B members will all be receiving bonuses. How should the leader of team A react?

A product owner has created a lot of epics and has started breaking them down into user stories. These high-priority user stories fulfill the definition of ready. At the iteration planning meeting, the product owner leaves after 2 hours. What should happen next?

Organization ABC merged with Company XYZ. The project management office (PMO) creates a team with the required expertise. They decide to prioritize an evaluation of company processes, then figure out what needs to be done to create an interim organization that meets the leadership's needs. Which two techniques should the project team use? (Choose two)

A client is making a lot of small, minor change requests, indicating that they are urgent and critical. Which action should the project manager take?

Two project managers are chatting in an airport lounge, on their way to a conference. They have never met and work in different companies. Project manager A tells a story about the last project, in which the team was given strict deadlines for updating artifacts and were audited to ensure risk registers and issue logs were updated at least once per week. Project manager B is shocked by project manager A’s story, because their project team is allowed to work independently, with very little reporting required. Which statement is true?

The CEO of a global furniture chain authorizes a project to retrofit 35% of the company’s factories with new technology in 2 years, at a maximum cost of $US48 million. The competition in this market is high and the CEO needs to see a return on the investment within 3 years. Which development approach should this project take and why?

An international bank is performing a merger as part of a major program change and hired a consulting company to perform an advisory role during the merger. The consultants recommend using agile to ensure the best chance of success. What do the consultants mean by this?

A virtual team member has recently joined a colocated team. Despite being highly qualified, the team member’s performance is constantly questioned and ridiculed by the collocated team members. Which approach should the team lead take?

A team member has reported a project manager to HR for shouting during meetings. Other team members validate the complaint, but when the PMO asked the project manager about this, their answer was they were only trying to motivate the team. What is the problem here?

A virtual project team has been working together for a month. During this time, they have bonded a little, and then at an in-person team-building day, they finally meet each other. At this meeting, the team decides they would like to make a change to the weekly status meeting ground rules and include a little time for socializing. They think it will help to ease the feelings of isolation many of them express. The current team charter states that status team meetings are to be used for work purposes only. What should the project manager do first?

A project team is brainstorming a complex issue with the prototype in development. They have consulted numerous experts in the field and together, have narrowed down the choice of possible actions to two. How should the team decide which action to take?

A project team is working in a remote location, and its operability is threatened due to severe supply chain disruption. This risk was listed in the risk register, but the severity of the disruption was not accounted for, so guidance on the response is minimal. What should the team do first?