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Audience, Customers, and Clients

Total questions: 9

Worksheet time: 11mins

Name
Class
Date
1.

While some audience members will be one-time investors, members who've made a connection have the potential to become a (a)   .

2.

Customers begin to form deeper connections with brands through:

a)

Emotion

b)

Need

c)

Reputation

d)

All of the above

3.

This person knows of your products/services and/or reputation and believes that you are worth the investment. From a previous experience, they have formed a deeper connection with your brand.

a)

Audience Member

b)

Customer

c)

Client

d)

I'm not sure.

4.

Describe how you arrived at your answer to the previous question.

4 lines
5.

Describe how you arrived at your answer to the previous question.

4 lines
6.

This person is more invested in your brand than invested in your product/services. The reputation of your business allows for specific and consistent buying patterns. This person is likely to recommend your business to a friend/family member. Even when this person is presented with similar products/services, your business is their choice.

a)

Client

b)

Customer

c)

Audience Member

d)

I'm not sure.

7.

True or False: Customers only make one-time investments.

a)

True

b)

False

8.

I feel confident about my ability to differentiate between an audience member, customer, and a client.

a)

Yes!

b)

Almost.

c)

No, I don't.

9.

Which of the following does NOT represent a commonality between audience members?

a)

Excellence

b)

Expectation

c)

Elevation

d)

Experience