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WorksheetsPOST-TEST FOR TODAY IN QUALITY MANAGEMENT
Total questions: 10
Worksheet time: 3mins
The ________plays important role in the hospitality and tourism industry.
INTERNET
INFORMATION TECHNOLOGY
COMPUTER SYSTEM
TECHNOLOGY
It allow easy access by the consumer or traveler professionals. This ______cut cost for travel businesses.
COMPUETR SYSTEM
BOOKING ENGINES
MOBILE GADGET
INTERNET
A mobile communication allow between branches and locations which makes it easier to streamline reservations.
TRUE
FALSE
Why we need to adopt technology in the hospitality and tourism industry?
reducing overheads
all of the above
improved quality of service
improved customer satisfaction
Below are the example of in-room technology, except?
smart room
e-dining
room service
none of the above
It is used internally to keep all of the staf on the same page and to access information that improve guest experience.
personal computer( PC)
computer system
mobile communication
communication
GIVE ATLEAST ONE DEVICE OR GADGET THAT THE TRAVELER IS USUALLY USED.
(a)
GIVE TWO EXAMPLE OF A RESERVATION SYSTEM.
(a)
WHAT IS ON THE PICTURE?
(a)
The _______ has a powerful impact on hospitality and tourism industry.
INTERNET
MOBILE COMMUNICATION
TECHNOLOGY
COMPUTER SYSTEM
