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WorksheetsTACKLE YOUR BRAIN TOPIC 6 BBPP1103
Total questions: 10
Worksheet time: 20mins
What is the flow of information received by the receiver from the message sender referred to?
Decoding
Feedback
Perception
Grapevine
Which of the following is a form of non-verbal communication?
Paralanguage
Perception
Horizontal communication
Vertical communication
Which of the following is NOT considered a barrier to communication?
Selected perception
Disruption
Emotion
Grapevine
Which element of communication involves a person translating information to be delivered into a series of symbols that can be recognised and understood?
Message
Decoding
Encoding
Receiver
In which direction does the grapevines connect people in the organisation?
Vertically and horizontally
Vertically, horizontally or diagonally
Horizontally and diagonally but not vertically
Vertically and diagonally but not horizontally
Each basic function of management requires effective communication skills
TRUE
FALSE
Communication depends on the ability to deliver messages and not receive messages
TRUE
FALSE
Paralanguage consists of body language and facial expressions
TRUE
FALSE
Communication systems of organisations can move downwards, upwards and horizontally
TRUE
FALSE
The grapevine can become a source of information for managers
TRUE
FALSE
