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TACKLE YOUR BRAIN TOPIC 6 BBPP1103

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

What is the flow of information received by the receiver from the message sender referred to?

a)

Decoding

b)

Feedback

c)

Perception

d)

Grapevine

2.

Which of the following is a form of non-verbal communication?

a)

Paralanguage

b)

Perception

c)

Horizontal communication

d)

Vertical communication

3.

Which of the following is NOT considered a barrier to communication?

a)

Selected perception

b)

Disruption

c)

Emotion

d)

Grapevine

4.

Which element of communication involves a person translating information to be delivered into a series of symbols that can be recognised and understood?

a)

Message

b)

Decoding

c)

Encoding

d)

Receiver

5.

In which direction does the grapevines connect people in the organisation?

a)

Vertically and horizontally

b)

Vertically, horizontally or diagonally

c)

Horizontally and diagonally but not vertically

d)

Vertically and diagonally but not horizontally

6.

Each basic function of management requires effective communication skills

a)

TRUE

b)

FALSE

7.

Communication depends on the ability to deliver messages and not receive messages

a)

TRUE

b)

FALSE

8.

Paralanguage consists of body language and facial expressions

a)

TRUE

b)

FALSE

9.

Communication systems of organisations can move downwards, upwards and horizontally

a)

TRUE

b)

FALSE

10.

The grapevine can become a source of information for managers

a)

TRUE

b)

FALSE