The medical assistant's main responsibility is to assist the physician in providing patient care.

p. 6

State laws can vary on who can delegate duties to a medical assistant.

p. 9

It is important to present a confident, professional image that helps put the patient at ease.

p. 10

More and more employers are requiring credentials as a condition for employment.

p. 10

It is your responsibility as a medical assistant to only practice within your scope of practice.

p. 6

A licensed medical assistant can perform the same duties as a licensed nurse.

p. 7

The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that EVERY medical assistant is able to enter physician orders in a computerized order entry system.

p. 10

The medical assistant is uniquely qualified to perform the administrative and clinical procedures associated with the responsibilities of a medical office assigned by the physician.

p. 7

A patient navigator is the primary source of communication between the patient and their health care providers.

p. 14

One of the goals of a patient navigator is to streamline the healthcare services that the patient receives.

p. 14

A job in the medical records department would require general administrative skills, understanding of medical terminology, and knowledge of insurance coding.

p. 14

The National Healthcareer Association (NHA) offers 3 medical assisting credentials, the Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant (CMAA), and the National Certified Medical Assistant (NCMA).

p. 11, 12

Medical assisting requires mastery of a complex body of knowledge and specialized skills requiring both formal education and practical experience.

A medical assistant in a diploma program should expect to be in school for 6 months to 1 year.

p. 5

In addition to normal business hours, urgent care facilities have business hours at night and on the weekends.

p. 6

The Medical Office Assistant (NCMOA) credential is offered by the National Center for Competency Testing (NCCT).

p. 12

Potential job opportunities for medical assistants may include insurance claims coder and multifunctional technician.

p. 13

A physician's office is an example of an ambulatory care setting.

p. 13

A medical assistant who witnesses unsafe workplace behavior has a responsibility to notify OSHA.

p. 13

Which of the following is NOT an administrative responsibility of a medical assistant?

p. 6

Which of the following is NOT a clinical responsibility of a medical assistant?

p. 7

Which of the following is a clinical responsibility of a medical assistant?

p. 7

Which of the following is an administrative responsibility of a medical assistant?

p. 7

Students who desire to one day advance to management position should pursue a ________ program in the field of medical assisting.

p. 5

Which of the following is an outpatient setting that offers comprehensive health care services in one convenient location?

p. 13

Historically, medical assistants were trained on the job by a(n) ________.

p. 3

Which of the following is NOT one of the education/training programs available for the medical assistant?

p. 5

The American Medical Technologists (AMT) is a certifying agency for all of the following EXCEPT ________.

p. 11

Which of the following programs, in the field of medical assisting, is approximately 8 months to 2 years in length?

p. 5

In many cases, who will be the first health professional the patient will encounter?

p. 10

Which of the following is NOT appropriate while working with patients nearby?

p. 10

Which of the following is NOT an administrative responsibility?

p. 6, 8

Which of the following is NOT a clinical responsibility?

p. 6, 8

Which of the following is NOT a form of communication?

p. 10

Which of the following is an example of being proactive?

p. 10

Experienced medical assistants may find work as which of the following?

p. 14

Which of the following inpatient settings best fits the following job description: Requires clinical and administrative skills to schedule and assist with patients needing special medical attention.

p. 13

Choose the job title that fits the following description: Requires clinical skills to draw blood samples for testing.

p. 14

________ indicates that a candidate has met the required education or experience criteria of a credentialing agency or professional organization.

p. 10

A(n) ________ is granted for each measured increment of training or education.

p. 12

Which of the following is NOT a job opportunity that a medical assistant should pursue?

p. 13

The ________ was the first organization to place an emphasis on the educational objectives of medical assisting.

p. 4

A medical assistant who uses ________ is able to make decisions responsibly.

p. 9

A medical assistant with ________ will adhere to a code of values.

p. 9

The ability to work with the sick and the infirm depends on one's ability and willingness to show ________.

p. 9

Which of the following is one of the 4 main content areas identified by the Interprofessional Education Collaborative (ICP) for development of interprofessional competencies by the health professions students?

p. 6

The Commission on Accreditation of Allied Health Education Programs (CAAHEP) state that to provide for student attainment of "Entry-Level Competencies for the Medical Assistant," the curriculum must include certain content. Which of the following is NOT required content?

p. 5

A(n) ________ is a required part of the medical assistant's education and involves working without payment in a physician's office, clinic, or hospital setting for, typically, 160—200 hours.

p. 6

The ________ credential is awarded to candidates who pass the American Medical Technologists (AMT) certification examination.

p. 11

________ is a voluntary review undergone by an institution to determine whether their school meets or exceeds standards set forth.

p. 5

The Accrediting Bureau of Health Education Schools (ABHES) outlines which of the following content areas as part of the medical assisting curriculum?

p. 9

Confidentiality is the ability to maintain ________.

p. 9

Physicians began to hire medical assistant to handle both the administrative and clinical responsibilities of the medical office because for a period of time there was a shortage of ________.

p. 3

Which of the following is NOT a quality or characteristic regularly found in good medical assistants?

p. 9

No information is to be disclosed without the ________ permission of the patient.

p. 9

For the certified medical assistant (CMA) credential to remain current, it must be revalidated every ________ years, either by earning continuing education units (CEUs) or through reexamination.

p. 11

According to the U.S. Department of Labor Statistics, "job prospects should be best for medical assistants with formal training or experience, particularly those with ________."

p. 13

Which ambulatory care setting below best matches the job description of caring for patients who require immediate medical treatment?

p. 13

Which ambulatory care setting below best matches the job description of providing care for patients recovering from illness or injury?

p. 13

Which department/specialty below best matches the job description of working with patients, third-party payers, and insurance companies to process insurance forms; claims forms; and DRG, ICD, CPT, and HCPC coding?

p. 14

Which department/specialty below best matches the job description of performing clinical skills to sterilize surgical instruments?

p. 14

Which of the following is an example of thoroughness?

p. 9

It is the medical assistant's responsibility to become familiar with medical assistant scope of practice in his or her ________.

p. 7

________ offices treat young children, adolescents, and teens.

p. 10

Due to liability issues and increased responsibilities, most modern clinics will only employ individuals who have received some type of ________.

p. 3

The American Association of Medical Assistants (AAMA) provides which medical assisting credential?

p. 10

Providing patient education falls under which examination parameter for the Registered Medical Assistant (RMA) certification examination?

p. 11

Which of the following is NOT considered a characteristic required for a medical assistant?

p. 9, 10

A ________ streamlines the patient's healthcare experience by facilitating the patient's healthcare needs, encouraging compliance with plan of care, and helping the patient maintain or develop self-care skills.

p. 14