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BTS Mock Exam

Total questions: 68

Worksheet time: 1hrs 7mins

Name
Class
Date
1.

มุมขวา

(a)  

2.

เส้นสัมปทาน

(a)  

3.

ซอย

(a)  

4.

สี่แยก

(a)  

5.

ทิศตะวันออก

(a)  

6.

Bottom

(a)  

7.

Take the train

(a)  

8.

Turn right

(a)  

9.

Damage

(a)  

10.

How many levels does the station has? What are they?

(a)  

11.

Platform 2

(a)  

12.

Platform 4

(a)  

13.

I cannot use Rabbit Card. I top-up 5 trips 46 days ago and did not use.

a)

Trips are valid 45 days from last use

b)

Your card is damaged. I will issue you a new card.

c)

Trips are valid 30 days from first use

d)

Trips are valid 45 days from last top-up

14.

Unlimited trips

a)

เที่ยวไม่กำจัด

b)

เที่ยวจำกัดสุดๆ

c)

เที่ยวไม่จำกัด

d)

เที่ยวๆไปเหอะ

15.

Thai person: I would like to refund Rabbit Card. (remaining value 2,300 Baht)

a)

Refunds over 1,000 Baht will take 5 business days

b)

Maximum refund at the Ticket Office is 4,050 Baht

c)

May I check your card? Here is your refund.

d)

Change over 1000 Baht will take 5 business days

16.

I cannot use Rabbit Card. I top-up 10 trips 48 days ago and use 2 times.

a)

Trips are valid 30 days from last use

b)

Your card is damaged. I will issue you a new card.

c)

Trips are valid 30 days from first use

d)

Trips are valid 45 days from last top-up

17.

I would like a copy of CCTV Footage

a)

ID card

b)

Student ID

c)

Police form

d)

Passport (Foreigners)

e)

Police report

18.

I would like to refund One-Day Pass. I did not use the ticket.

a)

I'm sorry but One-Day Pass is non-refundable

b)

I'm sorry but ticket is valid on date of purchase

c)

Please pay 140 Baht to exit

d)

Ticket is valid 30 days from first use

19.

Foreigner: I would like to refund Rabbit Card. (remaining value 4,500 Baht)

a)

May I check your card? Here is your refund

b)

Change over 100 Baht will take 5 business days

c)

Refunds over 1,000 Baht will take 5 business days

d)

Maximum refund to foreigners at Ticket Office is 4,050 Baht

20.

I lost my ticket and cannot exit.

a)

Pay the maximum fare

b)

Pay the minimum fare

c)

Pay the difference

d)

Pay the total fare of 59 baht

21.

I cannot use Single Journey Card. I bought it yesterday and use 2 times.

a)

Ticket is valid 45 days from last top-up

b)

Ticket is valid on date of purchase

c)

Ticket is valid 30 days from first use

d)

None of all

22.

My Be 1st Card is damaged. Can you help me?

a)

Please contact Bangkok Bank or call 1133

b)

Please pay maximum fare to exit.

c)

Please contact Bangkok Bank or call 1333

d)

I will issue you new card. Issuing fee is 100 Baht

23.

I cannot exit. I bought the ticket for Mo Chit - Ari but got off at On Nut.

a)

Your ticket is under fare. Please pay the fare difference

b)

Ticket is valid on date of purchase

c)

Please pay maximum fare to exit.

d)

Please pay minimum fare to exit.

24.

Where are the MRT interchange?

a)

Asok

b)

Sala Daeng

c)

Mochit

d)

Bangwa

25.

BTS Interchange

a)

Syam

b)

Phaya Thai

c)

Samrong

d)

Siam

26.

Gold Line Interchange

a)

Krung Sri Ayutthaya

b)

Krung Thong Buri

c)

Krung Thep Maha Nakhon

d)

Krung Sukothai

27.

BRT Interchange

a)

Saphan Taksin

b)

Chong Nonsi

c)

Talat Phlu

d)

Wongwian Yai

28.

Bus Terminals

a)

Mo Chit

b)

Ekkachai

c)

Victory Monument

d)

Phaya Thai

29.

Where are the boat piers?

a)

Bang Wa

b)

Mochit

c)

Saphan Taksin

d)

Pak Nam

30.

Please lift __________ above the gate and enter

a)

Belonging

b)

Children

c)

Durian

d)

Belongings

31.

Passenger: I lost my bag.

SP: Please fill out ____ ___ _____ form

a)

Found and lost

b)

Lose and found

c)

Lost and found

d)

Found and lose

32.

I'm sorry but you cannot enter for free. It is ____ ____

a)

15 Baht

b)

Pay area

c)

Paid area

d)

Paid spot

33.

________ ______ plays at 8 a.m. and 6 p.m.

a)

National Athen

b)

National Stadium

c)

National Area

d)

National Anthem

34.

Passengers must stop during _____ __________ (_________)

a)

Royel procestion/Motorcade

b)

Royal procestion/Motor bike

c)

Royal Procession/Motorbike

d)

Royal Procession/Motorcade

35.

_______ ___ for a new rabbit card is 100 Baht

a)

Issue fee

b)

Issuing fee

c)

Itchy fee

d)

Outing fee

36.

I'm sorry but balloons are not allowed. Please _______ them.

a)

Deflate

b)

Inflate

c)

Defrate

d)

Infrate

37.

Pregnant women, elderly, wheelchair can use _____ ____.

a)

Frush gate (Swing gate)

b)

Swing gate (Flush gate)

c)

Frush door

d)

Swing enter

38.

Rabbit cards can't be used with ...

a)

BRT

b)

BTS

c)

Gold Line

d)

MRT

39.

SJC: How do I use ticket to enter and exit?

a)

Insert to enter and tap to exit

b)

Tap to enter and insert to exit

c)

Tap to enter and exit

d)

Insert to enter and exit

40.

What is the BTS Call Center number?

a)

02-6176000

b)

02-6776000

c)

02-6177341

d)

02-6777341

41.

How can I get the refund?

a)

Pick up at the ticket machines

b)

Pick up at the ticket office

c)

transfers to your rabbit account

d)

transfers to your bank account

42.

SJC

a)

Round-trip

b)

Single trip

c)

Valid on a date of purchase

d)

Refundable if used

e)

Can buy at ticket machines/tiicket office

43.

One-Day Pass

a)

140 Baht

b)

Non-refundable

c)

Valid 6 a.m. to 12 p.m.

d)

Unlimited trips

e)

Can buy at the Ticket Office and Ticket Machines

44.

TIM

a)

SJC

b)

One-Day Pass

c)

Accepts 2,5, 10 coins only

d)

Maximum 4 tickets

e)

Can pay by QR Code

45.

How much is the minimum top-up and the maximum top-up?

a)

Minimum top-up is 4000 Baht and Maximum top-up is 100 Baht

b)

Minimum top-up is 1000 Baht and Maximum top-up is 4000 Baht

c)

Minimum top-up is 100 Baht and Maximum top-up is 4000 Baht

d)

No min or max

46.

Who can use the Student Rabbit Card?

a)

Full-time (Thai and Foreign) Students aged over 23 years old

b)

Full-time Thai Students aged not over 23 years old

c)

Full-time Thai Students aged over 23 years old

d)

Full-time (Thai and Foreign) Students aged not over 23 years old

47.

Who can use Senior Rabbit Card?

a)

Thai citizens aged 60 years and over

b)

Thai and foreign citizens aged 60 years and over

c)

Thai citizens aged not over 60 years

d)

Thai and foreign citizens aged not over 60 years

48.

Where can I check Rabbit Card trips and purse?

a)

Ticket office

b)

TVM

c)

TIM

d)

Automatic Gate

49.

TVM: Ticket machine did not give me 150 Baht change.

a)

Here is your change

b)

Refund will take 3 days

c)

Refund will take 5 days

d)

Refund will take 5 business days

50.

Where can I use the Rabbit Card?

a)

BTS

b)

Participating shops

c)

7-eleven

d)

TVM

51.

How do I get to Suvarnabhumi Airport from Wongwian Yai?

a)

- Take the train heading to National Stadium >> Interchange at Siam

- Take the train heading to Khu Khot >> Get off at Phaya Thai

- Interchange with ARL >> Get off at Suvarnabhumi

b)

- Take the train heading to Siam >> Interchange at Siam

- Take the train heading to Khu Khot >> Get off at Phaya Thai

- Interchange with ARL >> Get off at Suvarnabhumi

c)

- Take the train heading to National Stadium >> Interchange at Siam

- Take the train heading to Phaya Thai >> Get off at Phaya Thai

- Interchange with ARL >> Get off at Suvarnabhumi

d)

- Take the train heading to Siam >> Interchange at Siam

- Take the train heading to Phaya Thai >> Get off at Phaya Thai

- Interchange with ARL >> Get off at Suvarnabhumi

52.

Boat piers are at Bang Wa, Pak Nam, Ratchawithee and Saphan Taksin.

a)

True

b)

False

53.

The first train and last train of Sukhumvit line is at 5 a.m. to 12 p.m. and Silom line is at 5.15 a.m. to 12 p.m.?

a)

True

b)

False

54.

You can redeem 1,3,5,10 trips via Rabbit Rewards

a)

True

b)

False

55.

Children over 90 cm can enter for free.

a)

True

b)

False

56.

Every station has elevators except Saphan Taksin.

a)

True

b)

False

57.

Senior citizens with senior rabbit cards pay the full fare of 44 baht.

a)

True

b)

False

58.

Balloons are allowed in the BTS system if you inflate them

a)

True

b)

False

59.

BTS call center no. is 02-6177341.

a)

True

b)

False

60.

Overstay in the system pays the minimum fare.

a)

True

b)

False

61.

You can buy the maximum of 10 cards at TVM.

a)

True

b)

False

62.

Pho nimit - Bang wa are Silom Line Extensions

a)

True

b)

False

63.

Wongwian Yai, Wat Phra Sri Mahathat and Victory Monument do not have roundabout.

a)

True

b)

False

64.

You can buy the minimum of 4 tickets at TIM.

a)

True

b)

False

65.

To go to MBK Center, I need to get off at National Anthem.

a)

True

b)

False

66.

Refund less than 1000 Baht takes 5 business days.

a)

True

b)

False

67.

Sai Yud is a station next to Khe Ha.

a)

True

b)

False

68.

Strollers cannot use the flush gate

a)

True

b)

False

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