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TOPIC 4_PART 3

Total questions: 10

Worksheet time: 9mins

Name
Class
Date
1.

Information about an employee’s performance collected from a full circle of people, including (a)   .

2.

(a)   employees also feel greater

       sense of fairness and open communication

       when they are  able to provide upward

       feedback about their boss’s performance.

3.

Challenges of multisource feedback are ______________________.

a)

Expensive and time-consuming, Ambiguous and conflicting feedback, Peers may provide inflated rather than accurate feedback to avoid conflicts, Employees experience a stronger emotional reaction when they receive critical feedback from many people rather than 1 person

b)

Expensive and time-consuming, Ambiguous and conflicting feedback, Peers may provide inflated rather than accurate feedback to avoid conflicts, Bosses experience a stronger emotional reaction when they receive critical feedback from many people rather than 1 person

c)

Expensive and time-consuming, Unambiguous and conflicting feedback, Peers may provide inflated rather than accurate feedback to avoid conflicts, Employees experience a stronger emotional reaction when they receive critical feedback from many people rather than 1 person

d)

Low cost and time-consuming, Ambiguous and conflicting feedback, Peers may provide inflated rather than accurate feedback to avoid conflicts, Employees experience a stronger emotional reaction when they receive critical feedback from many people rather than 1 person

4.

Example of non social feedback.

a)

statistic, game graphic, chart

b)

electronic display, statistic, graphic, chart

c)

statistic, graphic, organizational chart

d)

budget, graphic, chart

5.

Feedback that people received from the study of the increasing in sales, quantity, or improving in quality is known as (a)   .

6.

(a)   tend to delay negative information, leave some of it out and distort the bad news in positive ways.

7.

The popular feedback social sources are the (a)   where performance feedback received from full circle of people around and employee.

8.

(a)   represents “tried-and-true” in organizational behaviour.

9.

Problem with goal setting is it tends to direct employee focus to a narrow subset of measurable performance indicators while ignoring aspects of job performance that are difficult to measure  - (a)   .

10.

Feedback being evaluate as an (a)   for improving employee motivation and performance.