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WorksheetsS1.25 BUSM4568 Week 10 Rooms Rates & Housekeeping
Total questions: 16
Worksheet time: 13mins
For many hotels, an ideal occupancy rate or healthy yield is from........... to above
50%
60%
70%
80%
Hotel Cost: Labor can take up to 70% of your operating expenses
True
False
The Concept of Hotel Revenue Management by Landman (2011)
Sell the 1/Right …………..to the 2/Right ………….. at the 3/Right…………..at the 4/Right…………..on the 5/Right ………….. with the best commission efficiency
1/Room
2/Price
3/Moment
4/Client
5/Distribution Channel
1/Room
2/Client
3/Price
4/Moment
5/Distribution Channel
1/Room
2/Client
3/Moment
4/Price
5/Distribution Channel
1/Room
2/Moment
3/Client
4/Price
5/Distribution Channel
Total Available Rooms = Total number of rooms – Number of rooms out of order/not in service/out of inventory
True
False
Average Daily Rate (ADR) = Rooms Revenue / Rooms available
True
False
Occupancy % = Paid Rooms Occupied / Rooms Available
True
False
Revenue Per Available Room (REVPAR) is used to measure the profit and success of a hotel.
REVPAR=ADR x Occupancy Rate
REVPAR=ADR x Paid Rooms Occupied
REVPAR=ADR x Rooms Revenue
REVPAR=ADR x Total number of Rooms
What define a hotel room rates
1.Building
2. Feature/Facilities
3. Location/Locale
4.Brands & Operations
All of the answers
Price Floor = Total Cost + Minimum Profit
True
False
Compared to other hotel departments, the ______ department employs the largest workforce in most hotels.
Front Office
Housekeeping
F&B
Maintainance
Main sections under the Housekeeping Department Management
1.Guest Rooms Cleaning
2.Laundry & Linen Service
3.Public Cleaning
4.Store & Restocking
All of the answers
On average, it takes approximately__-__ minutes to clean a regular five star hotel room
10-20 minutes
15-25 minutes
20-30 minutes
25-35 minutes
Each housekeeper cleans ..............rooms or clean and service 15-20 rooms in a day/shift but can not be more than 30 by law in some of states in the US
11-13
13-15
15-17
17-19
..........................of guests depart every day in a hotel
36% - 61%
46% - 71%
56% - 81%
66% -91%
The total grade for BUSM4568 Assignment 3 is ___percent
35%
40%
45&
50%
The ASM3AM ask you to ................. located in a major city.
restructure a new hotel
convert an existing hotel
develop a new hotel
add new yet attractive products and service to a current hotel
