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WorksheetsMARKETING MANAGEMENT FINAL EXAM
Total questions: 40
Worksheet time: 1hrs 20mins
Which of the following involves contacting potential customers over the phone to sell products or services?
Direct mail
Telemarketing
Email marketing
Text (SMS) marketing
Which of the following is a benefit of direct marketing?
help you build relationships with customers
test the appeal of your product or service
provide customers with compelling content they can share with potential customers
all of the above
It is a simple, cost effective and measurable way of reaching your customer that include e-newsletters, promotional emails to generate leads or offers for existing customers or ads that can appear in other emails.
Direct mail
Email marketing
Email advertising
Direct marketing
Which of the following includes selling products with the help of machines, it is installed in public or even in private places?
Direct sales
Direct marketing
Automatic vending
Sales marketing
A set of activities or steps used to sell a product or a service to consumers for their personal or family use.
Advertising
Merchandising
Retailing
Pricing
A person, agent, agency, company or organization, which is instrumental in reaching the goods, merchandise or services to the ultimate consumer
Retailer
Wholesaler
Manufacturer
Broker
The following are factors in retail strategy, except.
Incentive structure followed
Promotions planned
Customer service
Display attractiveness
A process in which two or more persons attempt to consciously or unconsciously influence each other through the use of symbols or words to satisfy their respective needs.
Distribution process
Communication process
Selling process
Distribution process
Which of the following uses direct approaches to connect and communicate with the specific customers and prospects using emails, mails, business letters, telephone and fax. etc.
Direct selling
Direct marketing
Direct distribution
.Direct communication
Which of the following is an example of core elements to public relations?
Retain and create goodwill
It is planned activity
First do good, then take credit for it
All of the above
It is defined as the totality of a group that includes people who look, think, and act the same as well as those who do not.
Public
Private
Campaign
Planning
There are how many types of sales promotions?
2
3
4
5
Which of the following a primary objective of a sales promotions?
Stimulate market demand
Catch all marketing function
Improve product availability
All of the above
It is a job, an occupation that is undertaken for a major period of a person’s life.
Career
Title
Opportunity
Designation
They are the brains behind getting the word out about their organizations products or services.
Human Resource
Financial Advisers
Marketers
Managers
Which of the following is a function of a marketing generalist?
Develop brand strategies
Develop sales presentations
Track and report social media trends and engagement
Researching current marketing trends
Their function is to write blog post, marketing copy and other forms of content for the web.
Web Content Writer
Web Planner
Web Specialist
Web Developer
Which of the following is responsible for analyzing an organization’s marketing campaigns?
Marketing Generalist
Web Producer
Marketing Analyst
Advertising Coordinator
It stimulates market demand, product availability and coordinates public selling, advertising and public relations.
Sales Promotion
Sales Advertising
Sales Merchandising
Sales Distribution
Which of the following you should consider when evaluating the attractiveness of a given market or market segment?
Size of the market or market segment
Growth rate of the market
Segment competition
All of the above
The word retail is derived from the Spanish word retaillier, meaning “to cut a piece of of” or to break bulk.
TRUE
FALSE
Direct selling involves an independent salesperson selling products or services directly to customers, often at a customer’s home or workplace.
TRUE
FALSE
Brokers are intermediaries that function to bring buyers and sellers together
TRUE
FALSE
Marketers can clearly and effectively communicate their brands story and messaging across several communication channels to create awareness is a benefit of integrated marketing communication.
TRUE
FALSE
Public relations are paid form of personal and long-term communication of ideas, goods and services using direct communication platform such as –emails, newsletters, etc
TRUE
FALSE
Developing a brand character statement sets the tone of the campaign and defines what the targeted consumer should do or feel when they are exposed to it.
TRUE
FALSE
Advertising is a useful expenditure as it increases the reach, brings down the unit cost of production and adds to the growth of the economy.
TRUE
FALSE
Marketing is a fast-changing field.
TRUE
FALSE
Search Engine Optimization is considered the part of search marketing that uses PAID tactics to gain visibility in SERPs. A paid SEM strategy includes both the activities involved with setting up and optimizing ads as well as setting a budget that pays for the placement of ads.
TRUE
FALSE
Task force is a term called to the team that the marketing generates leads.
TRUE
FALSE
The process you use to develop your products or services and sell them to customers.
(a)
A wholesaling intermediary who represents multiple manufacturers of related, but not competing products, work on a commission basis and are assigned to geographic territories.
(a)
A form of advertising that specifically targets a person or company to generate new business, raise the profile of an organization or product or make a sale.
(a)
A set of different marketing approaches that marketer develop to optimize promotional efforts and reach a broader audience.
(a)
It involves oral presentation of message in the form of conversation with one or more prospective customers for the purpose of making sales
(a)
An impersonal form of communication which is paid by the marketers to promote their goods and services.
(a)
An approach used by organizations to brand and coordinate their communication efforts.
(a)
A marketing career that manages a company’s social media marketing campaign.
(a)
A marketing career specialize in providing relevant content for websites.
(a)
A hard skill for marketing that is a highly sought-after skill, particularly important in marketing, where communication is critical part of day-to-day work.
(a)
