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WorksheetsISE HR FINAL TEST SAMPLE - 1031/1032
Total questions: 82
Worksheet time: 42mins
____________ consists of the knowledge, skills, and health that people accumulate over their lives enabling them to realize their potential in workplace.
Human capital
Firm capital
Physical capital
Financial capital
Which of the followings are the functions of HRM? I - Corporate social responsibility II - Staffing and Recruitment III - HR planning IV - Strategic planning V - Compensation and benefits VI - Corporate governance
I
II
III
IV
V
Which of the following trends will have great impact on a labor market in the future?
Industrial Revolution
Equal employment opportunity
Industry 4.0 and increasing application of artificial intelligence in economy
Economic growth and integration
Which of the following variables can help HR managers to predict personnel needs?
demand for additional funding
changes in the tax rate
minimum wage
demand for company products or services
Which of the following HR planning methods use studying variations in the firm employment levels over the last few years for forecasting personnel needs?
trend analysis
managerial judgment
the nominal group technique
the Delphi technique
Which of the following HRM Planning methods can be used for forecasting the availability of internal job candidates?
Ratio analysis
Markov analysis
The Scatter plot
Task analysis
Which of the following are the qualitative methods of workforce planning? I - the nominal group technique II - the Scatter plot III - the Delphi technique IV - ratio analysis V - Markov analysis
I
II
III
IV
V
A concept that highlights the importance of matching characteristics of people with characteristics of jobs is known as:
Person-Job Fit concept
Model - Hackman and Oldham model
Job simplification
Job enlargement
The result of the job analysis can be used for the following purposes, EXCEPT:
Recruitment and Selection decision
HR analytics
Training requirements
Performance appraisal
A well-developed job description includes all of the following, EXCEPT:
Tasks and Duties
Responsibilities
Reporting relationship
Education and qualification
Which of the following is a quantitative job analysis method?
Interview
Observation
Position Analysis Questionnaire
Critical incidents
The Structured Interview implies standardization of the following components of interview? I - standardization of questions II - standardization of time duration III - standardization of interviewers IV - standardization of procedures used to evaluate V - standardization of job adds
II, IV
I, V
II, III
I, IV
Which of the following can be used as measurements for employee performance? I - Quality of output II - Job description III - Benchmarks IV - Effectiveness of work completed V - Timeliness of output VI - Coaching
I, IV, V
II, IV, VI
I, III, VI
II, III, V
Which of the following are the quantitative methods of workforce planning? I - the nominal group technique II - the Scatter plot III - the Delphi technique IV - Markov analysis V - ratio analysis VI - the rule of thumb method
II, III, V
II, IV, V
I, III, VI
I, III, V
In a low unemployment market, if an employer does not provide pay those employees view as equitable compared to other employees performing similar jobs in other organizations that employer is likely to experience?
a high loyalty
a high productivity
a high profitability
a higher turnover
Which of the following metrics can be used for the evaluation of organizational health and safety policies
accident rate
turnover rate
yield ratios
success base rate
The following information sources can be used in organizational level training needs assessment, EXCEPT?
Assessment Center
Accidents
Customer complaints
Attitude survey
Which of the following is the main focus of the talent management efforts of business organizations?
attracting and creating a pool of candidates for all vacancies
retaining, and decreasing turnover rate
attracting, retaining, and developing High-Potential Individuals
reducing recruitment costs and promoting employees internally
The basic compensation that an employee receives, usually as a wage or a salary is known as?
Variable pay
Base pay
Benefits
Bonus
The indirect reward is given to an employee or group of employees as part of membership in the organization is known as?
Benefit
Variable pay
Base pay
Bonus
GLM consulting firm conducted a wide assessment in PLM International company and used McKinsey 9 box matrix for the development of talent management programs. 6 employees from the production department were placed in box C2 (low-performance low potential), The most appropriate managerial decision regarding these employees will be?
termination of contract
involving in training programs
increasing pay grades
rotation of employees
The followings are characteristics of the Big Five Personality concept, EXCEPT:
Agreeableness
Fellers
Openness to experience
Conscientiousness
_________ helps to determine which current employees might be qualified for the projected openings?
Job specification
Staffing tables
Ratio analysis
Skill Inventory
_________ method that implies learning knowledge and skills by performing?
computerized training
on-the-job training
vestibule training
job instruction training
A good career planning program includes the following elements, EXCEPT?
job place audit
performance appraisal
opportunities for transfer and promotion
terminations
A learning and development manager of Global Inc. Co. Ann is examining the effectiveness and usefulness of a training program. She is in the ________ phase of the systematic training process.
need assessment
evaluation
delivery
design
A managerial technique that makes jobs more rewarding or satisfying by adding more meaningful tasks is known as?
job enrichment
job rotation
job enlargement
industrial democracy
A pay-for-performance philosophy assumes that individual pay increase must reflect:
performance differences
tenure of service and working years
performance
quality of work done
A performance appraisal method that implies setting specific measurable goals with each employee and then periodically reviewing the progress is known as?
progress review method
behavioral anchored rating scale method
management by objectives
paired comparison scale method
A performance appraisal method that lists the individuals being rated from highest to lowest based on their performance levels and relative contributions is known as?
ranking method
graphic rating scale method
behavioral anchored rating scale method
paired comparison scale method
A performance appraisal system implies which all related stakeholders, including his/her manager, peers, customers, and subordinates should evaluate the performance of employees is known as?
graphic rating scale
paired comparison scale
multisource - 360-degree feedback
behavioral anchored rating scale
A quantitative job analysis method that uses a set of standard basic activities called worker functions to describe what a worker must do with respect to data, people, and things is known as:
Position Analysis Questionnaire
Department of Labor (DOL) Procedure
Observation
Interview
A strategic HRM tool that allow HR professional to identify how each departments performance will contribute achieving the company’s overall strategic goals is known as?
Strategy map
Corporate social responsibility
Corporate governance
Diversification strategy
A type of compensation that is linked directly to the individual, team, or organizational performance is known as?
Bonus
Benefits
Variable pay
Base pay
A well-designed employee development system that targets the identification of potential emergency replacements for critical positions are known as?
Rotation planning
Succession Planning
Job replacement
Job enrichment
A well-developed job specification includes all of the following, EXCEPT:
Education and qualification
Training/experience in the specific job
Relatable skills
Tasks and Duties
According to the Big Five Personality concept, the followings are attributes of openness to experience characteristics, EXCEPT?
open to new ideas
neurosis
flexible in thoughts
curious
An organization-wide incentive plan that gives the right to employees to purchase a specific number of shares of company stock at a specific price during a specified period of time is known as:
Stock option plan
Scanlon plan
Gain-sharing plan
Piecework (Piece rate) plan
An organization-wide incentive plan that implies distributing some portion of organizational profits to employees is known as?
Rucker plan
Scanlon plan
Gain-sharing plan
Profit-sharing
As a result of the fourth industrial revolution (Industry 4.0) the following employee skills most likely to be automated by artificial intelligence?
problem solving skills
routine job-specific skills
non-routine cognitive
socio-behavioral skills
As an important element of training design, transfer of training implies?
transfer of knowledge and skills from the class to the job place
transfer of knowledge and skills from the job place to class
transfer of technologies from one organization to another
transfer of employees from one organization to another
Employee turnover rate focuses on ________ of employees in the organization?
efficiency
effectiveness
productivity
stability
Executive compensation plan is more likely to be effective if it is linked to?
job evaluation
organizational performance
cost-reduction strategy
internal issues
External environment directly or indirect influences HR management through?
increasing empowerment
decreasing work force diversity
labor market conditions
organizational climate
GLM consulting firm conducted a wide assessment in PLM International company and used McKinsey 9 box matrix for the development of talent management programs. 3 employees from the marketing and sales department were placed in box A2 (high-performance, high potential), The most appropriate managerial decision regarding these employees will be?
promotion of employees
termination of contract
involving in training programs
increasing pay grades
In Kirkpatrick's training evaluation model behavior of participants after the training can be evaluated by the following tool?
questionnaires
tests
observation of managers
examines
Instructors can use the following training methods, EXCEPT?
Transfer of training
Roleplaying
Business simulation
Management by objectives (MBO) performance appraisal systems focus primarily on employees:
traits
results
competencies
Most executive compensation plans rely on the idea that executives should be:
linked with their individual performance
linked with the performance of the board of directors
linked with organizational performance
Recently AzSmart company has implemented the new performance appraisal system which grouped employee’s performance as follows: - 5 % - unsatisfactory - 10 - below expectations - 50% - meets expectations - 25% - above expectations - 10% - outstanding The company rewarded "outstanding", and "above expectations" groups and terminated contracts with the unsatisfactory group. This is an example of?
forced distribution method
ranking method
graphic rating scale method
The average productivity of masters in PVC window manufacturers company is 66 windows per month (3 doors per day). However, some masters were able to make 3, in best cases 4 windows per day. The company developed the following incentive plan for its masters: - Base salary - 300 AZN - For each produced door up to 65 - 20 AZN - For each produced door above 65 - 35 AZN This is an example of?
Gainsharing
Piecework (Piece rate) plan
Scanlon plan
The average salary for electrical engineers in the labor market is 850 AZN. LK Electrics offers a vacant electrical engineer position 640 AZN salary. LK Electrics follows ________compensation strategy?
Lag the Market Strategy
Market average strategy
Lead the Market Strategy
The average salary for marketing specialists in the labor market is 950 AZN. LBB Smart Solutions offers a vacant marketing specialist position 1190 AZN salary. LBB Smart Solutions follows ________compensation strategy.
Lag the Market Strategy
Lead the Market Strategy
Average market strategy
The following are the reasons of ineffective performance evaluation, EXCEPT:
Multisource/3600 – degree feedback
Unclear performance criteria
Poor working relationship with your boss
The following can be used as measurements for employee performance, EXCEPT?
Workflow and job description
Quality and quantity of output
Efficiency of work completed
The following information sources can be used in individual-level training needs assessment, EXCEPT?
Assessment Center
Strategy and strategic objectives
Performance appraisal
The following variables can help HR managers to predict personnel needs: I - Demand for additional funding II - Demand for products or services III - Changes in the tax rate IV - Minimum wage V - Growth plans VI - Productivity changes
II, V, VI
II, III, IV
III, IV, VI
The followings are advantages of off-the-job training, EXCEPT:
Low cost of training
Professional learning environment
Expertise and experience of training instructors
The followings are advantages of on-the-job training (OJT) training, EXCEPT?
Job-related context
Low cost of trainings
Expertise and experience of training instructors
The followings are behavior-based d performance information, EXCEPT?
Customer satisfaction
Units produced
Verbal persuasion
The followings are characteristics of Jobs, EXCEPT?
Honesty
Task
Authority/Responsibility
The followings are common interviewing mistakes EXCEPT:
poor knowledge of job
using behavioral question
making snap judgments
The followings are Group/team-level incentives, EXCEPT?
Piecework (Piece rate) plan
Gainsharing
Improshare
The followings are individual-level incentives, EXCEPT:
Gainsharing
Piecework (Piece rate) plan
Bonuses
The followings are result-based performance information, EXCEPT:
Teamwork
Sales volume
Cost reduction
The followings are the key instructional strategies, EXCEPT?
Open and closed questions
Practice/Feedback
Behavioral Modeling
The followings are the key phases of the Systematic training process, EXCEPT?
Training design
Training needs assessment
Training pricing
The followings are trait-based performance information, EXCEPT?
Customer satisfaction
Teamwork
Initiative
The followings are types of employee benefits, EXCEPT?
medical insurance
sales commission
vacation pay
The main purpose of effective safety programs in organizations is to prevent _________________?
work-related injuries and accidents
any problem related to the health of employees
conflicts between peers at the workplace
The well-known Kirkpatrick’s training evaluation model includes the following levels, EXCEPT?
reaction to the training
cost of training
learning
Time lost from work and loss of efficiency by crew are _______ costs of workplace accidents?
direct costs
fixed costs
indirect costs
Which of the following are direct costs of workplace accidents?
medical costs and compensation
time lost from work
loss of efficiency by crew
Which of the following are indirect costs of workplace accidents?
loss of efficiency by a crew
medical costs and compensation
medical treatment costs
Which of the following factors determine the compensation of employees?
Responsibility, Qualification, Company Success
Gender, Labor Market, Region
Nationality, Responsibility, Occupation
Which of the following is an organizational-level incentive?
Employee Stock Options
Gainsharing
Which of the following is common interview mistakes?
stereotyping
behavioral question
open questions
Which of the following is the first and utmost issue in talent management programs?
identifying target jobs and high-potential Individuals
developing job ads, and attracting a pool of candidates
to identifying job specifications and KSA's
Which of the following sources can be useful in assessing the training needs of an organization?
strategy, customer complaints, employee KSAs, performance appraisals
environmental scanning, competitor analysis, employee KSAs, performance appraisals
job analysis, competitor analysis, employee KSAs, performance appraisals
Which of the following metrics can be used for the evaluation of the stability of staff?
turnover rate
accident rate
yield ratios
Which of the followings are internal candidate search sources? I - Promotion II - Headhunting III - Transfer IV - Employment agencies V - Rotation
I
II
III
IV
V
Which of the following variables can help managers to identify internal talents? I - Performance of employee II - Personality of employee III - Loyalty of employee IV - Tenure of employee V - Position of employee VI - Motivation of employee
I
II
III
IV
VI
