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WorksheetsComputer Repairs and Maintenance Final Exam
Total questions: 80
Worksheet time: 40mins
Identify the component that protects the internal hardware of a computer system unit
RAM
Case
Hard Drive
Power Supply
Which component is the brain of the computer?
CPU
RAM
Hard drive
Motherboard
Identify the component that stores the information being accessed by the CPU.
RAM
Hard Drive
Power Supply
Motherboard
Which type of hard drive has no moving parts?
RAM
Motherboard
Magnetic Drive
Solid State Drive (SSD)
Which of the following is an input device?
Monitor
Projector
Speaker
Keyboard
Which input device can verify a person's identity for security purposes?
Stylus
Gamepad
Barcode reader
Fingerprint Scanner
Which of the following is an output device?
Mouse
Monitor
Keyboard
Microphone
Which of the following is a storage device?
Monitor
Scanner
Speaker
Flash Drive
Which type of connector can you find at the end of a telephone landline?
DVI
VGA
DB-9
RJ-11
Identify the most common type of connector for a keyboard and mouse.
USB
VGA
RJ-45
DB-25
Computer Maintenance refers to;
Make sure the machine has optimal performance and lengthen the device's lifespan.
It involves keeping a computer in a good state of repair and physical health.
It is a set of tasks and procedures that help to keep the computer software and hardware updated and operational.
All of the above
This type of maintenance refers to using a tool to anticipate possible failures and avoid possible issues.
Corrective Maintenance
Preventive Maintenance
Predictive Maintenance
Evolutionary Maintenance
One of the maintenance aim is
develop new system in line with business need
report the IT system problem as they occur
preserve our IT systems in optimal condition
to buy a new one
Type of maintenance that can detect weak points in the system, decrease the system downtime and reduce the number of repairs.
Preventive Maintenance
Predictive Maintenance
Corrective Maintenance
Evolutionary Maintenance
This type of maintenance is to develop the system of your computer so it can perform more efficiently.
Predictive Maintenance
Preventive Maintenance
Corrective Maintenance
Evolutionary Maintenance
How to conserve your Hard Drive?
Run Disk Clean Up
Defragment
Back Up data
all of the above
How to remove malwares?
clean your system thoroughly
configure your start up
run disk clean up
update antivirus software
How to manage your files?
Delete unused programs
Power down or reboot your device regularly
Get rid of your mouse's dust and particles
Configure your start up
(a) is a set of instruction that tells the computer what to do. Simply called as programs.
(a) is the tangible parts or the physical component of the computer system.
Identify software preventive maintenance tasks from the following (select all that is right)
security and driver updates
update virus definitions
remove unwanted programs
remove dust from power supply
check and secure loose cables
What does POST stand for ?
Power Off Self Test
Power On Self Test
Power Only Self Test
Problem On System Timer
Which of the following OS tools can be used for troubleshooting system issues (select all that is correct) ?
Event Viewer
Task Manager
MS Word
Device Manager
Notepad
Identify the advantages of UEFI over BIOS (select all that is right).
UEFI enables users to handle drives that are larger than 2 TB, while the old legacy BIOS couldn't handle large storage drives
UEFI supports more than 4 primary partitions with a GUID Partition Table
Computers that use UEFI firmware have faster booting process than the BIOS. Various optimizations and enhancement in the UEFI can help your system boot more quickly than it could before
UEFI supports secure startup, which means that the validity of the operating system can be checked to ensure that no malware tampers with the startup process
UEFI is supported by all computers or devices
What are some common computer problems (select all that is right) ?
Motherboard and internal components
Power supply
Air conditioning
CPU and Memory
Storage devices
What are the functions of the Windows Firewall (select all that is right) ?
Prevent malicious attacks to the computer
Allows for adjusting firewall settings for home, work or public networks
Allow a specific program through the firewall
Install / update drivers on peripherals
Turn the firewall on or off and manage firewall notifications
What are the functions of the Device Manager (select all that is right) ?
Allows for configuring audio devices or changing the sound scheme of the computer
Provides a list of all the devices installed in the computer and their statuses
A useful troubleshooting tool
Allows Windows computers to share resources
Which feature of widows logs the history of application, security, system events and is crucial in troubleshooting windows issues ?
Device Manager
Task Manager
Event Viewer
Services
What are the functions of the performance monitor and windows memory diagnostics (select all that is right) ?
Displays real-time information about the processors, disks, memory, and network usage
Displays detailed data about the resources currently in use
Check the computer for memory problems
Consolidates files for faster access
Scans the hard drive for file structure or disk surface errors
Which of the following statements are true about Disk Defragmenter and Disk Error Checking Tool (select all that is right) ?
Disk Defragmenter consolidates files for faster access
Combines information about software, drivers, hardware configurations, and computer components in one place
SSDs do not need user-triggered defragmentation; the drive controller defrags as it writes to the disk
Disk Error-Checking scans the hard drive for file structure or disk surface errors
What is the purpose of application software?
To make business activities more efficient
To assist with graphics and multimedia projects
To support home, personal and educational tasks
To facilitate communications
Which of the following are the categories of application software?
Business
Graphics and Multimedia
Home/personal/educational
Communications
(a) software provide users the right to use, modify and redistribute. It has no copyright restrictions. it is freely downloaded from the internet.
________________________________ is mass produced, copyrighted retail software that meets the needs of a variety of users, not just a single user of company.
Packaged software
Custom software
Shareware
Freeware
(a) serves as the interface between the user, the application software, and the computer's hardware.
(a) is a type of system software that allows a user to perform maintenance-type tasks.
The following functions are related to a file manager.
Displaying a list of files
Organizing files in folders
Copying, renaming, deleting, moving and sorting files and folders
Creating shortcutes
A (a) is a program that attempts to locate a file on your computer based on you specify
A disk cleanup utility searches for and removes unnecessary files. Which of the following are NOT the example of unnecessary files?
Downloaded program files
Temporary Internet files
Used program files
Deleted files
Which of the following are the example of utility programs?
Disk defragmenter
Disk cleanup
Search utility
Backup and restore utility
A ____________________________ describes a potentially damaging computer program that affects a computer negatively.
Virus
Worm
Trojan Horse
Antivirus
A (a) copies itself repeatedly in memory or over a network.
____________________ is a program placed on a computer without the user's knowledge that secretly collects information about the user.
Spyware
Adware
Trojan horse
Worm
Which of the following are the example of business software?
Word processing
Enterprise computing
Spreadsheet
Note Taking
A ____________________________ is a collection of data organized in a manner that allows access, retrieval and use of data.
Word processing
Spreadsheet software
Database
Presentation software
Which of the following is NOT the function of a personal information manager (PIM)?
Appointment calendar
Address book
Presentation
Notepad
I prefer Dr Goh to use the following teaching and learning tools in this IT Fundamentals module?
H5P video in TIMeS
Hangman
Group presentation
Quizizz
Which of the following are the example of Graphics and Multimedia Software?
Computer-aided Design (CAD) software
Paint/Image Editing software
Desktop Publishing software (DTP)
Personal Finance softare
Name ONE of the application software that you use daily for communications
Name of example of the software application that is use during the pandemic Covid-19.
