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WorksheetsMGT Quiz 1 Practice (Selected Qs)
Total questions: 56
Worksheet time: 32mins
Which one of these statements is correct?
Functional structures are effective in reducing or eliminating inter-departmental conflict.
Divisional structures work best when the divisions are tightly controlled by a central headquarters organization
The concept of profit centres is central to the concept of the divisional organization.
Project teams are unable to cope with rapidly changing markets.
The activities of HRM, can be groups under 4 areas, employee resourcing, employee development, _____________ and _____________.
employment relations, recruitment and selection
employment relations, pay and performance
issues relating to equality, pay and performance
work-life balance, pay and performance
Which one of these statements is correct?
In most private sector organizations goal conflict does not occur because all interest groups see profit as their goal.
In most public sector organizations goal conflict does not occur because all interest groups share the goal of public service.
In most organizations goal conflict presents a significant problem.
In most organizations goal conflict can be limited by a range of controls such as training and reward.
Which one of these statements is correct?
Downsizing and delayering will lead to increased profits or cash surplus.
Downsizing and delayering will be welcomed by employees because they will have more responsibility and power
Downsizing and delayering will be better for customers because they will be closer to the firm.
Downsizing and delayering tend to be used in many organizations as cost-cutting exercises.
__________ relates to various approaches to communication and participation, the relationship between management and staff and, in general, issues relating to the employment relationship.
Employee termination
Pay and performance
Employee resourcing
Employment relations
___________ has increased the importance of developing international managers, the need to manage increased and more complex information flows and the need to develop policies and practices to manage staff in cross-border locations.
Globalisation
Innovation
Technology
Labour
Selection methods include ___________
interviews, tests, online applications and references
interviews, gender segregation, online applications and references
dinners, tests, online applications and references
interviews, tests, online applications and nationality
Many international HR managers ___________
seldom see tension between HQ and local practices in multinational firms
can easily ignore local requirements and operate with HQ practices.
would like to operate the same HR practices globally but are constrained by local requirements
prefer working with local practices.
The development of ___________ is typically associated with the growth of e-business and e-commerce
the telephone
air travel
the internet
the automobile
Which one of these statements is correct?
A clear mission statement leads to improved employee performance.
Goals, mission and vision are really different terms for the same thing.
Evidence exists to suggest that mission statements produced by management and employee involvement can result in improved performance.
Operative goals refer to those set for shop floor workers
In relation to using Hofstede's framework for providing a cultural explanation for the emergence of the Japanese economy, the time taken by Japanese firms in the planning process and the detailed content of the plans themselves could be explained by Japan's very high score for ___________.
Uncertainty Avoidance
Masculinity
Collectivism
None of the above
An Anglo-Saxon model of capitalism is associated with which of the following?
New Zealand
The Netherlands
Japan
None of the above
In terms of selection methods, ___________ often involve groups of candidates and a range of selection methods, including discussion groups and problem-solving exercises.
Tests
Interviews
Assessment centres
Application form
In relation to the activities of HRM, ___________ includes planning, recruitment and selection and issues relating to equality and work-life balance.
employee development
employment relations
employee resourcing
None of the above
For the ___________ approach to performance management, performance is judged along a range of criteria, usually including financial measures of outputs; the value of outputs as seen by the customer, co-workers and other stakeholders; individual productivity and associated costs; and measures of learning and growth.
balance scorecard
traditional
360-degree appraisal
All of the above
Employee development activities relate to which of the following?
Recruitment
Communication and participation
Salaries and remuneration
Training
Businesses that have to manage the effects of currency exchange rates and competition from cheap labour in several different international markets, relate to firm interactions at the ___________ level.
transnational
local
national
multinational
The ____________ industry contributes approximately 60% of GDP in developed countries
Quaternary
service
primary
manufacturing
Which of the following is NOT a mode of entry into an international market?
Licensing
Wholly owned subsidiary
New State/Emirate
Joint Venture
Gross Domestic Product (GDP) ____________
is a measure of the purchasing power in different countries and represents a good measure of the relative cost of living
is the total value of goods and services produced in a country in a given year plus income earned by residents from their overseas activities minus the income earned by non-residents in that country
is the total value of all goods and services produced in a country in a given year
none of the other answers
The study of culture shows ________________
that cultures are different but that multinational companies can operate in exactly the same way around the world
the transfer of business practices from one country to another is possible if the cultures are similar
that cultures are different but that managing large scale organizations has considerable similarities wherever they are located
the impossibility of transferring business practices from one country to another
Which of the following countries are classified as a coordinated market economy?
Germany
Australia
USA
UK
The biggest effect on business from technology was the __________
fewer legal regulations and the reduction of tariffs
availability of cheaper and more products with impact on productivity and quality
higher wages for experts in their field of science
availability of cheaper and more powerful computers with impact on productivity and quality
Which of the following represents a strategy through which management can influence the workings of the labour market?
Training
Recruitment
Payment
All of the answers combined
Which of the following is not an advantage to consumers typically associated with e-commerce?
Reduced prices
Reduced size of work force
Access to a range of products globally
Access to a broader range of products
BRIC stands for ___________
the G20 countries
the European growth countries
the largest developing countries
the main developed countries
___________ reward systems include basic rates of pay, overtime payments and performance-related pay, as well as non-pay factors such as company car, health insurance and education allowance.
Extrinsic
Both extrinsic and intrinsic
Intrinsic
Neither extrinsic and intrinsic
The costs associated with the separation of ownership and control and the potential conflicts that subsequently arise between owners and managers are known as
Agency costs
Opportunity costs
Management costs
Transaction costs
The job description identifies the knowledge, skills and attributes required of a candidate.
true
false
neither
Which of the following represents a strategy through which management can influence the workings of the labour market?
Recruitment
All of the answers combined
Training
Payment
The PEST framework incorporates political, economic, socio-cultural and transnational environment influences.
true
false
none
___________ represents the attempt by government to achieve stability by integration, involving representatives of business and trade unions in the economic decision-making process.
Privatisation
state ownership
corporatism
liberalisation
Mining, quarrying, fishing, forestry, and farming are all example of _______________ industries
manufacturing
secondary
service
primary
The ___________ perspective of globalization accepts that changes have occurred in the global economy, but that the net result is exploitation which has resulted in a widening of the gap between rich and poor nations and people.
anti globalist
sceptical
none
globalist
A "culture" is the set of customs, ___________ and ___________ of a society or community, such as an ethnic group or nation. Culture ____________ over time
laws, beliefs : changes
laws, values : evolves
traditions, values : changes
tribes, norms : stays the same
In relation to modes of entry, ___________ companies favour centrally controlled and coordinated activities involving a mix of wholly-owned subsidiaries and joint ventures.
multidomestic
global
transnational
international
Which of the following are considered to be key barriers to the increased take-up of e-business?
privacy
cost
all the answers
security
Globalization is a process in which the world appears to be ___________ economically, politically and culturally.
diverging
converging
none
embedded
Which of the following statements is correct?
The 'Business in Context' model is an interactive influence model.
The 'Business in Context' model identifies the organizational context as having most influence on business activities.
The 'Business in Context' model identifies the environmental context as having most influence on business activities.
The 'Business in Context' model identifies business strategy and management decision-making as having most influence on business activities.
Which of the following statements is correct?
A business is any organization that aims to make a profit.
None of the activities of public sector organizations can be classed as business
In many of the activities it performs a university may be considered a business.
The terms enterprise, company and firm have different legal definitions.
The Anglo-Saxon model of capitalism favours a free market regulated by the states, with an emphasis on job protection and social welfare.
true
false
none
Issues relating rates of pay, the employment of child labour and the use of energy fall under ethical environmental influence within the PESTEL framework.
true
false
none
Culture comprises
Institutions
Ideas through which individuals perceive and interpret the world
All of the above
Symbols individuals use to communicate ideas
Which one of these statements is correct?
The most significant changes in the labour market are due to changes in technology.
The most significant changes in the labour market are due to social and economic change rather than technology.
Most job changes in the industry and manufacturing sectors are the result of technology change.
Very little of job growth in the service sector is due to changes in technology.
Small firms can benefit an economy by
filling gaps in the market place by offering specialist goods and services that would be uneconomic for a large firm to offer
creating employment and self-employment opportunities, therefore reducing levels of unemployment
All of the above
acting as a ‘seedbed' for future big business
Of all the structural types, the ___________ structure most closely reflects the relationship between hierarchy and specialization.
functional
holding company
multidivisional
project team
_________ branding occurs when companies wish to brand themselves as attractive organizations to influence candidates to join them and also to create strong corporate values to assist them in managing a more distributed global work force.
employer
employee
cultural
corporate
The globalist approach to HRM
Argues that the most effective HR policies and practices are those that work best in specific situations
Argues that there is a model of HRM that can be applied in all countries
None of the above
Argues for a mix of global and local practices
In ___________ capitalist systems there is an emphasis on welfare provision in the form of housing and sports facilities, an upon other mechanisms to cement commitment between the employee and the firm,, as wit the emphasis placed on corporate values and lengthy induction processes.
Asian
Social market
Anglo Saxon
All the above
In relation to the role of the state in HRM, ___________ represent/s the means through which most governments try to achieve a stable balance between supply and demand in the labour market.
third party intervention
employment legislation
All of the above
employment policies
Employment legislation is concerned with the rights and obligations of ___________ and the conduct of employment relations.
employees
employees and employers
employers
None of the above
An Anglo-Saxon model of capitalism is associated with which of the following?
Korea
Japan
The Netherlands
Australia
Culture is ____________
broad and differences are based mainly around differences in core values
narrow and differences are based mainly around differences in food
in most societies and we can identify cultural differences through the way people dress
relatively easy to define and cultural differences can be measured
Which of the following are considered to be key barriers to the increased take-up of e-business?
security
cost
privacy
all the above
Across the global work force, agricultural jobs have recently been surpassed by ___________ sector Jobs
manufacturing
farming
industry
service
HRM is ________
only performed by specialists in an HR department
generally outsourced to external consultants for small businesses
the responsibility of all those who manage people
an overrated function of line management in any organisation
