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Worksheets

TGCS Week 1 pop quiz

Total questions: 27

Worksheet time: 1hrs 19mins

Name
Class
Date
1.

This is a condition or situation that presents the possibility of a loss.

a)

Insured

b)

Billing

c)

Loss Exposure

d)

Risk

2.

This is a person covered by an insurance policy.

a)

Insured

b)

Insurer

c)

Policy Term

d)

Risk

3.

This is a company that sells insurance policies.

a)

Insurer

b)

Insured

c)

Policy

d)

Risk

4.

This is the possibility of loss

a)

Risk

b)

Policy Term

c)

Insurer

d)

Lapse

5.

This represents the dates an insurance contract is in force for either 6 or 12 months,

a)

Policy

b)

Insured

c)

Insurer

d)

Policy Term

6.

This is a document that explains the rights of the insured and insurer.

a)

Insurance policy

b)

Policy Term

c)

Risk

d)

Transfer

7.

This represents the dollar amount not paid by the insurance company but is shared and paid by the insured in the event of a loss.

a)

Limit

b)

Deductible

c)

Loss Exposure

d)

Claim

8.

This represents a coverage that reimburses an insured for rental expenses incurred while their vehicle is being repaired for a covered claim,

a)

Rental Reimbursement

b)

Towing and Labor Reimbursement

c)

Liability

d)

Med Pay

9.

This is an individual who has a contractual agreement with several insurance companies to sell policies on their behalf. They are not employed to these companies but are loyal to them due to this agreement.

a)

Retail Agents

b)

Broker

c)

Independent Agent

d)

Supplier

10.

What is The General's fastest growing distribution method?

a)

Retail

b)

Independent Agent

c)

Broker

d)

Internet

11.

John is your caller and he is listed as the active spouse on the policy. He would like to get a quote to increase the liability limits on the policy. Without speaking to anyone else, can we provide John with a quote and submit the changes?

a)

Yes

b)

No

12.

Jenny is listed as an active driver on the policy. She is calling in today to get a quote to add a vehicle to the policy. Without speaking to anyone else can we provide her with a quote?

a)

Yes

b)

No

13.

Jenny is listed as an active driver on the policy. She is calling in today to get a quote to add a vehicle to the policy. Without speaking to anyone else can we submit the changes on this policy?

a)

Yes

b)

No

14.

Assume today is March 11. What amount should be collected if the customer calls to pay their current installment?

a)

160.82

b)

180.82

c)

697.28

d)

178.82

15.

This policy type is selected when the insured needs to insure their registered vehicle to meet state minimum coverage and/or lienholder requirements.

a)

Bond

b)

Restricted

c)

Personal Auto

d)

Broad Form

16.

This policy is designed for the customer who would like to insure their registered vehicles and any other operators in the household. This policy does not allow permissive use of any kind and only rated drivers will be covered in the event of a claim.

a)

Restricted Endorsement

b)

Bond

c)

Personal Auto

d)

Broad Form

17.

What is the opt-in status on this policy?

a)

Not yet offered

b)

Declined

c)

Blank

d)

Paperless

18.

If the phone or email opt-in status on a policy shows not yet offered what should we do?

a)

We should reoffer it

b)

Ignore it

c)

Find out how much the customer would like to pay

d)

Do nothing

19.

What is the status of this policy?

a)

Expired

b)

Declined

c)

New

d)

Active

20.

This is the date coverage was initiated for the current policy term.

a)

Reinstatement Date

b)

Effective Date

c)

Cancel Date

d)

Future Cancel Date

21.

This is the date in which coverage ended midterm for a certain reason ( missing information, non-payment etc)

a)

Cancel Date

b)

Renewal Date

c)

Expiration Date

d)

Reinstatement Date

22.

This is the date the policy reaches its full 6 or 12 month term.

a)

Expiration Date

b)

Effective Date

c)

Future Cancel Date

d)

Reinstatement Date

23.

This is the next scheduled date coverage will end if sufficient payment is not received.

a)

Cancel Date

b)

Future Cancel

c)

Effective Date

d)

Reinstatement Date

24.

This is the date coverage is restored after a cancellation has taken place.

a)

Expiration Date

b)

Reinstatement Date

c)

Cancel Date

d)

Effective Date

25.

Why was this policy cancelled?

a)

Non-payment cancellation

b)

Missing information

c)

Company election

d)

The policy is active

26.

What date was coverage suspended on this policy?

a)

1/23/

b)

1/15

c)

3/23

d)

1990

27.

Once payment is made to reinstate a policy, when does coverage resume?

a)

In 24 Hours

b)

In 1 Business day

c)

Immediately, however policy status updates at 12:01 am

d)

12:01 AM The following day