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Performance Appraisal

Total questions: 75

Worksheet time: 58mins

Name
Class
Date
1.

______ is an objective assessment of an individual's performance against well-defined benchmarks.

a)

Performance Appraisal

b)

HR Planning

c)

Information for goal identification

d)

None of the above

2.

What is linked with performance appraisal?

a)

Job Design

b)

Development

c)

Job analysis

d)

None of the above

3.

Which of the following is an alternate term used for performance appraisal?

a)

Quality and quantity of output

b)

Job knowledge

c)

Employee assessment

d)

None of the above

4.

Which of these is an issue while designing an appraisal programme?

a)

Quality

b)

What methods of appraisal are to be used

c)

Quantity

d)

Cost of effectiveness

5.

When appraisals are made by superiors, peers, subordinates and clients then it is called ____.

a)

360 degree feedback

b)

180 degree feedback

c)

Self - appraisal

d)

None of the above

6.

Which is the simplest and most popular technique for appraising employee performance?

a)

Rating Scales

b)

Critical Incident

c)

Cost accounting

d)

BARS

7.

What is the full form of "BARS"?

a)

Behaviorally Anchored Rating Scales

b)

Baseline Accounting and Reporting System

c)

Budgeting Accounting and Reporting System

d)

None of the above

8.

What do behaviorally anchored scales represent?

a)

The scales are anchored by descriptions of actual job behavior

b)

Superiors would feel comfortable to give feedback

c)

A range of descriptive statements of behavior varying from the least to the most effective

d)

None of the above

9.

Which performance appraisal methods consumes a lot of time?

a)

Essay method

b)

Rating Scales

c)

Critical incident

d)

Tests And Observation

10.

What does the 360 degree feedback assess?

a)

Communication Skills

b)

Behavioral Aspect

c)

Team - building skills

d)

Soft skills

11.

Martin gives Susan a high appraisal rating because he likes the fact that Susan is always early to work. This is an example of:

a)

halo error

b)

horn error

c)

contrast error

d)

leniency error

12.

The appraisal done is based on current performance and ignore earlier work is called as _______.

a)

halo effect

b)

recency effect

c)

central tendency

d)

prejudice and stereotyping

13.

Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.

a)

central tendency bias

b)

halo effect

c)

similar to me effect

d)

recency effect

14.

"The tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas"


(Above definition belong to which ratter biases?)

a)

Leniency Errors

b)

Halo Effect

c)

Severity Error

d)

Recency Errors

15.

Which performance appraisal tool is being used when a supervisor places predetermined percentages of ratees into various performance categories?

a)

behaviorally anchored rating scale

b)

graphic ranking scale

c)

alternation ranking

d)

) forced distribution

16.

Which of the below is not an objective of Performance appraisal?

a)

assessment of performance

b)

Measuring the efficiency

c)

maintaining organisational control

d)

Designing Organisational goal

17.

Performance appraisal aims at

a)

goals of employees

b)

Goals of organisation

c)

both a & b

d)

Neither a nor b

18.

_____________ is not a step of performance appraisal

a)

Communicating standards

b)

comparing actual with standards

c)

Discussing the results

d)

adjusting the standards

19.

When the actual performance of the employees are measured then it will be compared with

a)

standard

b)

other members

c)

previous performance

d)

group performance

20.

Communicating the ________________________ to the employees is necessary so that they can perform accordingly

a)

Rewards

b)

standards

c)

awards

d)

targets

21.

_________________ method is used to have a detailed evaluation of an employee from all the perspectives.

a)

BARS

b)

Assessment Center

c)

MBO

d)

3600 degree

22.

Which of the following is not a Performance Appraisal Biases

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Wrong survey

23.

“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Stereo Typing

24.

“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

25.

“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

26.

The actual performance of an individual is measured in terms of its ________________

a)

Input and output

b)

efficiency and effectiveness

c)

Returns to the organisation

d)

Business earned by him

27.

This step of performance appraisal process finds out the deviation occurred in actual performance

a)

Fixing standards

b)

Communication of standards

c)

Measuring actual performance

d)

Discuss Appraisal With The Employee

28.

The concept of MBO was developed by

a)

Philip Kotler

b)

Peter Drucker

c)

Elton Mayo

d)

F.W. Taylor

29.

First Impression in a performance appraisal bias denotes ____________________

a)

Primary effect

b)

Halo effect

c)

Horn effect

d)

Stereo Typing

30.

1. A specialized service whose primary concern is with the individual and to help them to solve their problems.

a)

Teaching

b)

Guidance

c)

Learning

31.

Communicating the ________________________ to the employees is necessary so that they can perform accordingly

a)

Rewards

b)

standards

c)

awards

d)

targets

32.

_________________ method is used to have a detailed evaluation of an employee from all the perspectives.

a)

BARS

b)

Assessment Center

c)

MBO

d)

3600 degree

33.

Which of the following is not a Performance Appraisal Biases

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Wrong survey

34.

“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

35.

The actual performance of an individual is measured in terms of its ________________

a)

Input and output

b)

efficiency and effectiveness

c)

Returns to the organisation

d)

Business earned by him

36.

This step of performance appraisal process finds out the deviation occurred in actual performance

a)

Fixing standards

b)

Communication of standards

c)

Measuring actual performance

d)

Discuss Appraisal With The Employee

37.

What is linked with performance appraisal?

a)

Job Design

b)

Development

c)

Job analysis

d)

None of the above

38.

Which of the following is an alternate term used for performance appraisal?

a)

Employee assessment

b)

Quality and quantity of output

c)

Job knowledge

d)

None of the above

39.

The measurement item "how many goals the player made in the game" can be considered as which approach?

a)

Behaviours

b)

Results

c)

Trait

40.

What the technique is in this picture?

a)

Forced Distribution technique

b)

Behaviourally Anchored Rating Scale

c)

Balanced Scorecard technique

d)

Graphic Rating Scale

41.

1. Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.

a)

True

b)

False

42.

Which of the following is an alternate term used for performance appraisal?

a)

Quality and quantity of output

b)

Job knowledge

c)

Employee assessment

d)

None of the above

43.

Which of these is the main purpose of employee assessment?

a)

Making correct decisions

b)

To effect promotions based on competence and performance

c)

Establish job expectations

d)

None of the above

44.

How performance appraisal can contribute to a firm's competitive advantage?

a)

Ensures legal compliances

b)

Minimising job dissatisfaction and turnover

c)

Improves performance

d)

. All of the above

45.

Successful defenders use performance appraisal for identifying ____________.

a)

Staffing needs

b)

Job behaviour

c)

Training needs

d)

None of the above

46.

Analysers tend to emphasise both ______ and _______ and employee extensive training programmes.

a)

Skill building and skill acquisition

b)

Current performance and past performance

c)

Strategy and behaviour

d)

None of the above

47.

What do successful analysers tend to examine?

a)

Division and corporate performance evaluation

b)

Current performance with past performance

c)

Ideal appraisal process

d)

None of the above

48.

Which of these is an issue while designing an appraisal programme?

a)

Quality

b)

What methods of appraisal are to be used

c)

Quantity

d)

Cost of effectiveness

49.

Which company first developed the 360 degree system of appraisal?

a)

Wipro in 1990

b)

Godrej Soaps in 1991

c)

General Electric, US in 1992

d)

None of the above

50.

Which of these is one of the seven criteria for assessing performance?

a)

Community service

b)

Interpersonal contact

c)

Need for supervision

d)

All of the above

51.

Which is the simplest and most popular technique for appraising employee performance?

a)

Rating Scales

b)

Critical Incident

c)

Cost accounting

d)

BARS

52.

Which is the simplest and most popular technique for appraising employee performance?

a)

Rating Scales

b)

Critical Incident

c)

Cost accounting

d)

BARS

53.

What is the main source for getting KRAs

a)

Job Description

b)

Job Specification

c)

Reporting Manager

d)

Employee

54.

All people who wear glasses are intelligent. This is an example of which bias?

a)

prejudice

b)

stereotype

c)

cultural bias

d)

misunderstanding

55.

The person who is being rated is called as

a)

Client

b)

Rater

c)

Ratee

d)

Manager

56.

When should Performance reviews take place

a)

Quarterly

b)

Annual

c)

Quarterly / Half-yearly

d)

Quarterly/Half-yearly + Annual

57.

Ashwin had achieved the targets set for him in line with the organisational goal. But his manager was not happy, since he was not cordial with his co-workers. When confronted in the review meeting, Ashwin responded that it was no where in his performance goals. What system of performance management are we speaking about?

a)

BARS

b)

BOS

c)

MBO

d)

PMS

58.

How can a supervisor make members of their team more receptive to feedback?

a)

By using the sandwich technique when you deliver all feedback

b)

By making them comfortable; staff listen better when they are comfortable

c)

By making them uncomfortable; staff listen better when they are uncomfortable

d)

By speaking louder

59.

Identify two (2) characteristics of effective appraisal systems:

a)

receive top management support

b)

low cost for organization

c)

safe and healthy

d)

reliable and unbiased

60.

Below are the factors affecting employees performance EXCEPT:

a)

employee's personality

b)

knowledge and skills

c)

motivation

d)

work environment

61.

Objective setting for performance appraisal should be __________.

a)

measurable

b)

high

c)

cost effective

d)

timeless

62.

Below are the parties involved in performance appraisal EXCEPT:

a)

manager

b)

employee

c)

customers

d)

government

63.
Which of these factors should be considered when setting performance goals?
a)
Team's Target
b)
Individual's Goals
c)
Organisational Strategy
d)
Career Goals
e)
All of the above
64.

A ______________________ is a method by which the job performance of an employee is documented and evaluated. These are a part of career development and consist of regular reviews of employee performance within organisations.

a)

Perfect Review

b)

Employee Report

c)

Performance Appraisal

d)

Employment Verification

65.

Why is bias possible in a performance appraisal?

a)

reliance over judgement

b)

many people are doing them

c)

having specific goals

d)

provisions of resources

66.
Which of the following is a way to compensate employees that pays employee a percentage of sales made?
a)
Commission
b)
Base +Incentive
c)
Piece Rate
d)
Time Rate
67.
Compensation is made up of two parts, salary and wages and
a)
Overtime
b)
Benefits
c)
Extras
d)
Bonuses
68.
Employment is considered Full-Time if a person works over _____ hours per week.
a)
30
b)
40
c)
25
d)
20
69.
When employees are hired to work only a specific time period or for a specific assignment, they are considered__________________.
a)
Temporary
b)
Permanent
c)
Occasional
d)
Under-employed
70.
A ________________ results from reduction in number of employees due to business conditions, and is of no fault of the employee.
a)
Promotion
b)
Transfer
c)
Termination
d)
Layoff
71.
Attracting, finding, and selecting new employees.
a)
Headcount
b)
Job description
c)
To recruit
d)
Incentives
72.
A ________________ is the ending of employment, often times due to inappropriate work behavior or violation of policy.
a)
Termination
b)
Promotion
c)
Layoff
d)
Transfer
73.
Lists the tasks, responsibilities, and qualifications of a job.
a)
Incentives
b)
Job description
c)
To recruit
d)
Headcount
74.

Which of the following is used as the basis for setting future performance goals?

a)

training session

b)

performance evaluation

c)

employee orientation

d)

application form

75.

What kind of questions encourage applicants to talk about themselves?

a)

Closed

b)

Open ended

c)

Direct

d)

Indirect