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WorksheetsPerformance Appraisal
Total questions: 75
Worksheet time: 58mins
______ is an objective assessment of an individual's performance against well-defined benchmarks.
Performance Appraisal
HR Planning
Information for goal identification
None of the above
What is linked with performance appraisal?
Job Design
Development
Job analysis
None of the above
Which of the following is an alternate term used for performance appraisal?
Quality and quantity of output
Job knowledge
Employee assessment
None of the above
Which of these is an issue while designing an appraisal programme?
Quality
What methods of appraisal are to be used
Quantity
Cost of effectiveness
When appraisals are made by superiors, peers, subordinates and clients then it is called ____.
360 degree feedback
180 degree feedback
Self - appraisal
None of the above
Which is the simplest and most popular technique for appraising employee performance?
Rating Scales
Critical Incident
Cost accounting
BARS
What is the full form of "BARS"?
Behaviorally Anchored Rating Scales
Baseline Accounting and Reporting System
Budgeting Accounting and Reporting System
None of the above
What do behaviorally anchored scales represent?
The scales are anchored by descriptions of actual job behavior
Superiors would feel comfortable to give feedback
A range of descriptive statements of behavior varying from the least to the most effective
None of the above
Which performance appraisal methods consumes a lot of time?
Essay method
Rating Scales
Critical incident
Tests And Observation
What does the 360 degree feedback assess?
Communication Skills
Behavioral Aspect
Team - building skills
Soft skills
Martin gives Susan a high appraisal rating because he likes the fact that Susan is always early to work. This is an example of:
halo error
horn error
contrast error
leniency error
The appraisal done is based on current performance and ignore earlier work is called as _______.
halo effect
recency effect
central tendency
prejudice and stereotyping
Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.
central tendency bias
halo effect
similar to me effect
recency effect
"The tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas"
(Above definition belong to which ratter biases?)
Leniency Errors
Halo Effect
Severity Error
Recency Errors
Which performance appraisal tool is being used when a supervisor places predetermined percentages of ratees into various performance categories?
behaviorally anchored rating scale
graphic ranking scale
alternation ranking
) forced distribution
Which of the below is not an objective of Performance appraisal?
assessment of performance
Measuring the efficiency
maintaining organisational control
Designing Organisational goal
Performance appraisal aims at
goals of employees
Goals of organisation
both a & b
Neither a nor b
_____________ is not a step of performance appraisal
Communicating standards
comparing actual with standards
Discussing the results
adjusting the standards
When the actual performance of the employees are measured then it will be compared with
standard
other members
previous performance
group performance
Communicating the ________________________ to the employees is necessary so that they can perform accordingly
Rewards
standards
awards
targets
_________________ method is used to have a detailed evaluation of an employee from all the perspectives.
BARS
Assessment Center
MBO
3600 degree
Which of the following is not a Performance Appraisal Biases
Halo effect
Central Tendency
Personal Biases
Wrong survey
“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Personal Biases
Stereo Typing
“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
The actual performance of an individual is measured in terms of its ________________
Input and output
efficiency and effectiveness
Returns to the organisation
Business earned by him
This step of performance appraisal process finds out the deviation occurred in actual performance
Fixing standards
Communication of standards
Measuring actual performance
Discuss Appraisal With The Employee
The concept of MBO was developed by
Philip Kotler
Peter Drucker
Elton Mayo
F.W. Taylor
First Impression in a performance appraisal bias denotes ____________________
Primary effect
Halo effect
Horn effect
Stereo Typing
1. A specialized service whose primary concern is with the individual and to help them to solve their problems.
Teaching
Guidance
Learning
Communicating the ________________________ to the employees is necessary so that they can perform accordingly
Rewards
standards
awards
targets
_________________ method is used to have a detailed evaluation of an employee from all the perspectives.
BARS
Assessment Center
MBO
3600 degree
Which of the following is not a Performance Appraisal Biases
Halo effect
Central Tendency
Personal Biases
Wrong survey
“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
The actual performance of an individual is measured in terms of its ________________
Input and output
efficiency and effectiveness
Returns to the organisation
Business earned by him
This step of performance appraisal process finds out the deviation occurred in actual performance
Fixing standards
Communication of standards
Measuring actual performance
Discuss Appraisal With The Employee
What is linked with performance appraisal?
Job Design
Development
Job analysis
None of the above
Which of the following is an alternate term used for performance appraisal?
Employee assessment
Quality and quantity of output
Job knowledge
None of the above
The measurement item "how many goals the player made in the game" can be considered as which approach?
Behaviours
Results
Trait
What the technique is in this picture?
Forced Distribution technique
Behaviourally Anchored Rating Scale
Balanced Scorecard technique
Graphic Rating Scale
1. Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.
True
False
Which of the following is an alternate term used for performance appraisal?
Quality and quantity of output
Job knowledge
Employee assessment
None of the above
Which of these is the main purpose of employee assessment?
Making correct decisions
To effect promotions based on competence and performance
Establish job expectations
None of the above
How performance appraisal can contribute to a firm's competitive advantage?
Ensures legal compliances
Minimising job dissatisfaction and turnover
Improves performance
. All of the above
Successful defenders use performance appraisal for identifying ____________.
Staffing needs
Job behaviour
Training needs
None of the above
Analysers tend to emphasise both ______ and _______ and employee extensive training programmes.
Skill building and skill acquisition
Current performance and past performance
Strategy and behaviour
None of the above
What do successful analysers tend to examine?
Division and corporate performance evaluation
Current performance with past performance
Ideal appraisal process
None of the above
Which of these is an issue while designing an appraisal programme?
Quality
What methods of appraisal are to be used
Quantity
Cost of effectiveness
Which company first developed the 360 degree system of appraisal?
Wipro in 1990
Godrej Soaps in 1991
General Electric, US in 1992
None of the above
Which of these is one of the seven criteria for assessing performance?
Community service
Interpersonal contact
Need for supervision
All of the above
Which is the simplest and most popular technique for appraising employee performance?
Rating Scales
Critical Incident
Cost accounting
BARS
Which is the simplest and most popular technique for appraising employee performance?
Rating Scales
Critical Incident
Cost accounting
BARS
What is the main source for getting KRAs
Job Description
Job Specification
Reporting Manager
Employee
All people who wear glasses are intelligent. This is an example of which bias?
prejudice
stereotype
cultural bias
misunderstanding
The person who is being rated is called as
Client
Rater
Ratee
Manager
When should Performance reviews take place
Quarterly
Annual
Quarterly / Half-yearly
Quarterly/Half-yearly + Annual
Ashwin had achieved the targets set for him in line with the organisational goal. But his manager was not happy, since he was not cordial with his co-workers. When confronted in the review meeting, Ashwin responded that it was no where in his performance goals. What system of performance management are we speaking about?
BARS
BOS
MBO
PMS
How can a supervisor make members of their team more receptive to feedback?
By using the sandwich technique when you deliver all feedback
By making them comfortable; staff listen better when they are comfortable
By making them uncomfortable; staff listen better when they are uncomfortable
By speaking louder
Identify two (2) characteristics of effective appraisal systems:
receive top management support
low cost for organization
safe and healthy
reliable and unbiased
Below are the factors affecting employees performance EXCEPT:
employee's personality
knowledge and skills
motivation
work environment
Objective setting for performance appraisal should be __________.
measurable
high
cost effective
timeless
Below are the parties involved in performance appraisal EXCEPT:
manager
employee
customers
government
A ______________________ is a method by which the job performance of an employee is documented and evaluated. These are a part of career development and consist of regular reviews of employee performance within organisations.
Perfect Review
Employee Report
Performance Appraisal
Employment Verification
Why is bias possible in a performance appraisal?
reliance over judgement
many people are doing them
having specific goals
provisions of resources
Which of the following is used as the basis for setting future performance goals?
training session
performance evaluation
employee orientation
application form
What kind of questions encourage applicants to talk about themselves?
Closed
Open ended
Direct
Indirect
