WorksheetsMGT 1003 - Chapter 1 Review
Total questions: 31
Worksheet time: 28mins
What is planning, leading, organizing and controlling?
the meaning of effectiveness
the meaning of management
the challenges of management
the meaning of efficiency
Aesha holds a one-hour meeting for her employees. She gives all of the important points in 45 minutes. What is this an example of?
Efficieny
Effectiveness
Controlling
Challenges
Aesha, the manager, has asked her employees to email with updates on their tasks, so they no longer need meetings. What is this an example of?
Efficiency
Effectiveness
Controlling
Challenges
What are 3 things managers do? (Choose all correct)
make decisions
take credit for others' work
assign tasks
give directions
A manager should be a figurehead, a leader, and a liaison. What role is this?
informational
decisional
informal
interpersonal
Who is someone who communicates between departments? Ex: someone who handles IT problems for the business department
negotiator
liaison
spokesperson
resource allocator
A manager must be a monitor, disseminator and spokesperson. What roles are these?
interpersonal
informational
decisional
informal
The teacher walks around the room and monitors the students' work. What is the teacher doing?
controlling the students
teaching the students how to work
checking the students' work
completing the students' work
Maryam needs to disseminate the news of going back to school to every department. What does "disseminate" mean?
lead all people
teach all people
control all people
communicate to all people
What skills does a good spokesperson need?
confidence and speaking skills
courage and typing skills
technological skills
decision-making skills
Entrepreneur, disturbance handler, resource allocator, and negotiator are examples of which role?
interpersonal
informational
decisional
informal
Afra is a resource allocator for Starbucks. She decides how money will be spent daily in each shop and which machines will be updated. What else might she do?
spread information among employees
decide which shop new employees will go to
speak well and confidently
Google wants to partner with eBay for a new idea. Jasem, the manager, has to negotiate with both Google and eBay to make a fair contract. What does negotiate mean?
gives directions
transfers information
starts a business
decides and agrees on a plan
USE YOUR NOTES: What are 2 examples of interpersonal roles?
USE YOUR NOTES: What are two examples of informational roles?
USE YOUR NOTES: What are two examples of decisional roles?
How many levels of managers are there?
0
1
2
3
Which manager supervises non-managerial employees on their daily work?
top managers
middle managers
first-line managers
CEOs
Which manager sets goals for the entire company and manages different departments?
top manager
middle manager
first-line manager
Which manager decides the best way to use resources in a department and reach the goals?
top manager
middle manager
first-line manager
What are the three types of skills all managers need? (Choose all correct)
conceptual
human
effectiveness
technological
Abdulla has not been himself lately. He is always forgetting his tasks. His manager notices and calmly asks what has been happening in his life. What skill is this an example of?
conceptual
human
technical
decision-making
Amna notices that sales have been down this month. She learns that there have been some problems with their machines. Not as many products were made this month. What skill is this an example of?
conceptual
human
technological
decision-making
Ali is an IT expert. He knows all the latest trends in IT and efficiently fixes network problems, computer problems, and even mobile problems. What skill is this an example of?
conceptual
human
technological
decision-making
Which of these is NOT a challenge for management in a global organization?
managing people from different backgrounds and cultures
making a lot of products
staying honest
high competition
What are 2 more challenges of a global organization?
learning and using the latest technology
having a lot of companies
staying unique to stay ahead of the competition
entertaining people
What are some rewards for managers? (Choose all correct)
creating a happy work environment
being creative
support others
do hard work
Check all other rewards for managers.
work with different people
be known to other people for your work
get a good salary
being needed and wanted by organizations
What is the Arab Model of Management?
when an Arab manager works only in Arab countries
when all Arab managers act the same in different organizations
when an Arab manager is influenced by their culture and religion
when all Arab people want to be managers
Which one is NOT an influence on how Arab managers think?
knowledge of technology
religion: the role of Islam
family and tribal customs
western culture
Dr. Abdulatif makes decisions for all of HCT campuses. However, he makes these decisions based on the rules of the country. What Arab management influence is this an example of?
role of Islam
family customs
government and politics
western culture
