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Worksheets[Trial] REC Unit 1 Revision
Total questions: 30
Worksheet time: 16mins
Retailers need to get the right products at the right ________ to the right customers at the right _________.
store, moment
moment, price.
time, store.
price, time.
Physical store is also known as
Brick & Click
Brick & Mortar
Click & Order
Click & Mortar
Identify the retail format shown in the picture.
Conversion store.
Convenience Store.
Speciality Store.
Express Store.
One of the reasons why prices are higher at convenience store is because
the store is usually small in size.
its open 24hrs a day, 7 days a wk.
it has limited product selection.
its located at accessible locations.
As compared to convenience stores, supermarket has
lesser product selection and smaller store size.
lesser product selection and bigger in store size.
more product selection and smaller in store size
more product selection and larger in store size
Trivia: Identify the President found on Singapore Dollar notes.
President S.R. Nathan
President Benjamin Sheares
President Wee Kim Wee
President Yusof Ishak
'One-stop destination' best describes
wet market
black market
supermarket
hypermarket
Hypermarket has the features of department store and
specialty store
discount store
supermarket
wet market
More than one: Which of the following correctly describes the feature of department store?
Wide range of products
Large store and may spread to different levels.
'Under one roof'
Basic electrical household products
Decathlon, Popular and Smiggle are examples of
specialty store
department store
supermarket
hypermarket
Discount stores like Daiso are able to keep their selling price low because they
sell defective products.
sell pre-loved products.
buy stock in very small quantities.
buy stock in very large quantities.
Trivia: We are currently in Term 1 Week (a) .
Direct selling refers to consumers buying from
Retailer
Producer
Wholesaler
Importer
When receiving merchandise, one should check for
quality, quantity and condition
quality, quantity and clarity
quality, quietly and clarity
quality, quietly, and condition
When receiving products, one should match purchase order (PO) with
their hands.
their eyes.
delivery order
distribution order
Unit price of products can be found on
purchase list
purchase order
delivery note
delivery order
More than one: During receiving, when products received are less than ordered, the retailer can
Cancel the balance.
Deliver the balance
Blacklist the supplier
Reject the order
Trivia: What is the name of the training room you are currently seated in?
Giant
Esprit
ICT 1
REC
Products that are in non-sellable condition are also known as
ample products.
sample products.
non-conforming products
non-perishable products
Identify the non-conforming reason as shown in the picture.
Breakage.
Damage.
Expired.
Spillage.
To prevent customer dissatisfaction, return policy should be clear, straightforward and
accessible.
debatable.
erasable.
negotiable.
Brick to click refers to business model that first operates _______ then ________.
online, underline.
online, offline.
offline, online.
offline, underline.
Amazon Go, Love Bonito are examples of business models that first operate _________ then ________.
online, offline.
Online, underline.
offline, underline.
online, underline.
Trivia: Which CCA is Mr Chua in ?
Basketball.
Football.
Floorball.
Badminton.
More than one: Identify the advantages of online stores.
Online security
Store that never close.
Endless Aisle.
Competitive Pricing strategy.
More than one: Identify disadvantages of online stores.
Lack personal touch
Possible lack of online security.
Free Delivery.
Hassle of making exchanges.
Using real time inventory management system meant that customers can be know immediately if
the delivery time will be early.
the delivery time will be delayed.
the product is unavailable.
the product is a free gift.
Trivia: Last Friday's assembly topic was about
Globalisation.
National Day
Internet Security
Total Defence
Which one of the following is a future trend in e-commerce?
Investing online security.
Investing in social media.
Using more manpower to fulfill orders.
Using more manpower to answer general questions.
It can cost as much as _____ times to get a new customer as compared to retaining an old one.
2
3
4
5
