WorksheetsLUX - DAY 1
Total questions: 10
Worksheet time: 5mins
NAP stands for
Net-A-Potter
Net-A-Porter
Nett-A-Porrter
Nest-ey-Portey
MRP stands for
MR POTTER
MRS PORTER
MR PORTER
MRS POTTER
PIDS stands for
Product Instrument
Product Code
Product Image Department
Product ID
Do we still have Gift Card as payment option?
Yes
No , suspended temporarily until further notice
True or False : PayPal is not available for MRP Middle East and MRP China.
True
False
Where is the MAIN SHIPPING HUB / DISTRIBUTION CENTER for NAP and MRP ?
DC4 Milan
DCI - London
DC2 - New Jersey
DC3 - Hongkong
___ occurs when a customer places an order and the item is not available locally.
Fraud
Cancellation
JIT
DIT
For Premier Service , do we guarantee the time slot?
Yes
No
OPS team handles
Works with order fulfilment in CC Tool, which falls under “alerts”.
e.g. Stock Discrepancies, Invalid Addresses etc.
Payments and Refunds transactional tasks, including pre-auth, payments and refunds issue.
Manage failed QC orders and faulty items
All of the above
Why do we get hit by online fraud?
No pin number or signature
Difficulty in verifying billing / shipping addresses
A & B
None of the above
