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Wednesday CRM Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What tab will you use in the CRM to update your personal information?

a)

Dashboard

b)

Agent

c)

Profile

d)

Documentation

2.

True or false

It is imperative you follow the valuation sequence in order to give the correct offer to the client

a)

True

b)

False

3.

What is the correct valuation sequence?

a)

Last Sold Date

RVM

CRM

Remine

CMA

b)

CMA

RVM

Last Sold Date

CRM

Remine

c)

Last Sold Date

Remine

CRM

CMA

RVM

d)

CRM

Last Sold Date

RVM

Remine

CMA

4.

Which two columns do you find when opening the claim page?

a)

Name

Number

b)

Important Leads

Unimportant Leads

c)

High Priority

Normal Priority

d)

Call list

Do not list

5.

If a property's RVM is 575,000

What should we offer the client?

a)

1,550

b)

1,600

c)

1,755

d)

1,825

6.

Where can you find the property valuation tool?

a)

RPR

b)

Slack

c)

Remine

d)

CRM Dashboard

7.

What is the process to claim a lead

a)

Agent> Clients>Unassigned>Claim Lead

b)

Agent> Claim Page> High normal priority> claim lead

c)

Agent> Clients>Claim lead

8.

What is the minimum amount of leads you should be claiming each day?

(a)  

9.

What do we multiply the valuation by in order to determine how much we can offer?

a)

.0027

b)

.27

c)

.03

d)

27

10.

How do you disposition a Spanish speaking lead?

a)

Wrong number

b)

Invalid number

c)

Wrong language

d)

Contacted (non english)

11.

True or false: When creating an offer in the notes tab you should always include time, time zone, and state?

a)

True

b)

False

12.

True or false: When the homeowner says not interested we automatically DNC (do not contact) the lead?

a)

True

b)

False

13.

The property you claimed sold 3 years ago, RPR only shows the AVM. You used the CRM valuation tool to find your offer amount. What PDF would you upload to create the offer

a)

CRM

b)

RPR

c)

Remine

14.

You should always confirm the accuracy of the valuation you found by pressing the "valuation" button inside of the lead page after claiming.

a)

True

b)

False

15.

How much time do you have to disposition your lead from the time you claim it?

a)

1 hour

b)

4 hours

c)

20 minutes

d)

35 minutes