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Quality Circle Basics

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

In which year was Quality Circle established

a)

1964

b)

1962

c)

1982

d)

1974

2.

Which country was first to start Quality Circle

a)

USA

b)

India

c)

China

d)

Japan

3.

Who is the founder of Quality Circle

a)

Joseph M. Juran

b)

Henry Ford

c)

Dr. Kaoru Ishikawa

d)

W. Edwards Deming

4.

In 1980, which company in India was first to adapt Quality Circle

a)

Motherson Group

b)

B.H.E.L (Bharat Heavy Electricals Ltd)

c)

TATA Motors

d)

Maruti Suzuki

5.

In which year QCFI (Quality circle forum of India) was formed

a)

1982

b)

1992

c)

1980

d)

1984

6.

What are the key features of Quality Circles

a)

They are small groups of voluntary employees

b)

They meet regularly for an hour every week

c)

They identifies, analyze and resolves work-related problems

d)

They may be from the same work area or doing similar type of work

e)

All the above

7.

Which of the below option is NOT TRUE about Quality Circle

a)

Develop a positive attitudes among workers

b)

Increases product quality and decrease defective problems

c)

Does not support self development and social development

d)

Increase employee motivation and emphasis on team work concept

8.

Who in Quality Circle forms the link between the circles and top management

a)

Facilitator

b)

Leader

c)

QC Member

d)

Co-ordinator

9.

What are the key roles of a Facilitator

a)

Forms the link between the circles and the rest of the organization

b)

Maintains circle records

c)

Preparation for presentation

d)

Supports and organizes meetings

e)

All the above

10.

Who in Quality Circle encourages non members to become members

a)

Leader

b)

Steering committee

c)

Facilitator

d)

Co-ordinator

11.

A member need not attend all meetings on time

a)

True

b)

False

12.

How many steps are there in Quality Circle

a)

9

b)

10

c)

12

d)

11

13.

12 steps of Quality Circle follows PDCA (Plan-Do-Check-Act) cycle

a)

True

b)

False

14.

Identify 7 QC tools from below options (Multiple option)

a)

Stratification, Check sheet

b)

Control Chart,

Histogram

c)

Brain storming,

flow diagram

d)

Ishikawa diagram, Pareto diagram, Scatter diagram

e)

Pie chart,

Bar graph

15.

Identification of work related problems is Step 01

a)

True

b)

False

16.

In Quality Circle, step 04 (Problem analysis) and step 07 (Data analysis) are the same

a)

True

b)

False

17.

Which is 'most' appropriate step to use Why-Why analysis.?

a)

Step 4 (Analyze the problem)

b)

Step 5 (Identification of causes)

c)

Step 6 (Finding the root cause)

d)

Step 7 (Data analysis)

18.

Step 9 is _______

a)

Developing Solution

b)

Foreseeing probable resistance

c)

Trial Implementation

d)

Target achieved

19.

In which step is 'Brain storming' is least applicable

a)

Step 3 (Define the problem)

b)

Step 6 (Finding out the root cause)

c)

Step 8 (Developing solution)

d)

Step 7 (Data analysis)

20.

Data collection is one tool among 7 QC tools

a)

True

b)

False