WorksheetsHosting Standards
Total questions: 8
Worksheet time: 3mins
There are _ (number) ground rules for Hosts.
(a)
How long does a Host has to reply to a Guest message it the check-in is within 3 days?
Hosts must answer all messages within 5 min
Host should respond within three days of receiving a message
Hosts should be available for the guest 24/7 even if you have things to do
Hosts should respond to messages within 12 hours
What does it means "Hosts should honor accepted reservations"?
Avoid cancelling on guests even if you cant host
Avoid cancelling unless there's valid reasons beyond the Host’s control (EC)
Avoid cancelling just because you didn't like the guest profile picture
Avoid cancelling at all cost
What does it mean "Positive reviews"?
Host can get pay the guest for a good review
Host don't need to worry about the guest review
Host should do the minimum for the guest to get a good review
Host should do their best to get the best reviews possible
The listing page at the time of booking should accurately describe the home and reflect the features and amenities that will be available at the listing from check-in to checkout
True
False
AMENITIES
List all the amenities you offer, if one doesn't work after it really doesn't matter.
Truth
False
Supporting guests during their stay:
Whether or not the host is staying in the space with their guests, it’s important to remain available throughout their stay.
True
False
How confident you feel about the Hosting Standards?
I understand it
I dont have any idea what you are talking about.
Im okay with it
Im an expert
