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Revision Chapter 1

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

How do you defined Consumer Behaviour?

a)

The behaviour that consumers display in searching for, purchasing, awareness and disposing of products that they expect will satisfy their needs.

b)

The behaviour that consumers display in searching for, trial, using and disposing of products that they expect will satisfy their needs.

c)

§The behaviour that consumers display in searching for, purchasing, using, evaluating, and disposing of products and services that they expect will satisfy their needs

d)

The behaviour that consumers display in searching for, purchasing, trial and using of products that they expect will satisfy their needs.

2.

.............is refering to someone who buys the product for their own consumptions

a)

Customer

b)

Consumer

c)

Buyer

d)

Influencer

3.

There are........ interdisciplinary science in Consumer Behaviour

a)

3

b)

4

c)

5

d)

6

4.

Interdisciplinary Science of Consumer Behaviour are :

a)

Psychology,     Sociology, Beliefs, Economics

b)

Psychology,     Sociology, Values, Economics

c)

Physiology,     Sociology, Cultural antrapology, Economics

d)

Psychology,     Sociology, Cultural antrapology, Economics

5.

................ process by which an individual selects, organizes and interprets stimuli into a meaningful and coherent picture of the world.

a)

Perception

b)

Motivation

c)

Learning behaviour

d)

Personality

6.

The act of wearing Baju Kurung in attending malay weddings is consider as

a)

Culture

b)

Values

c)

Belief

d)

Customs

7.

The act of wearing Face Mask in public and confined space is consider as

a)

Culture

b)

Beliefs

c)

Values

d)

Customs

8.

Determine factors influence the growth of consumer behaviour:

a)

The shorten Product Life Cycle, Environment Sustainability awareness, Consumerism Awareness,International Marketing Growth.

b)

The shorten Product Life Cycle, National Marketing Growth, Demarketing, Environment Sustainability Awareness.

c)

The shorten Product Life Cycle, Environment Sustainability Awareness, Consumer Awareness, Computer and Statistic Growth

d)

A.      The shorten Product Life Cycle, National Marketing Growth, Public Policy, Environment Sustainability Awareness

9.

When government announce the flexibility in wearing black shoes to school refers to :

a)

The shorten PLC

b)

Public policy

c)

Growth of NPM

d)

Environment Sustainability Awareness

10.

The act of bringing your own shopping bag is refers to:

a)

Shorten of PLC

b)

Growth of NPM

c)

Environment Sustainability Awareness

d)

Public policy

11.

_______ divides buyers into different groups based on their advocator on brands, buying habits and trend of purchasing.

a)

Demographic segmentation

b)

. Psychographic segmentation

c)

Geographic segmentation

d)

Behavioral segmentation

12.

Mcdonalds implements different sets of strategies to cater the demand from their worldwide customers. This refers to :

a)

Demographic segmentation

b)

Psychographic segmentation

c)

Geographic segmentation

d)

Behavioral segmentation

13.

Emas Anuar execute different pricing strategy to cater the demand for their levels of customers. This refers to :

a)

Demographic segmentation

b)

Psychographic segmentation

c)

Geographic segmentation

d)

Behavioral segmentation

14.

What is Marketing Plan?

a)

Business document written for the purpose of describing the past market position of a business and its marketing strategy for the period covered by the marketing plan

b)

Business document written for the purpose of describing the future market position of a business and its marketing strategy for the period covered by the marketing plan

c)

Business document written for the purpose of describing the current market position of a customer and its marketing strategy for the period covered by the marketing plan

d)

Business document written for the purpose of describing the current market position of a business and its marketing strategy for the period covered by the marketing plan

15.

Any action or promotion to discouraged people from using the product or services is called

a)

Remarketing

b)

Demarketing

c)

Marketing

d)

Pre-marketing