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Effective Communication

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Who initiates communication?

a)

speaker

b)

listener

c)

both

d)

message

2.

Is age considered to be a barrier in communication?

a)

No

b)

Yes

3.

What makes communication effective?

a)

When we speak our ideas with clarity.

b)

When the speaker knows how to listen.

c)

When both parties understand each other.

d)

When there are no barriers during the communication process.

4.

What direction of communication takes place when people at the same level work with those who are at the higher leve?

a)

upward

b)

downward

c)

lateral

d)

diagonal

5.

A direction in communication which sends suggestions from the employees to those who are in the higher position.

a)

downward

b)

upward

c)

diagonal

d)

lateral

6.

This type applies with same people at the same level works together.

a)

downward

b)

upward

c)

diagonal

d)

lateral

7.

Communication is the basis for decision-making. Therefore, it should be?

a)

CONCISE

b)

COMPLETE

c)

CORRECT

d)

CLEAR

8.

Message should be simple, organized and easier to understand. This is the principle of?

a)

CORRECTNESS

b)

COMPLETENESS

c)

CLARITY

d)

CONSIDERATION

9.

Which is not a type of direction of communication according to Chand?

a)

Upward/Upward

b)

Horizontal/Lateral

c)

Diagonal/Crosswise

d)

Vertical/Horizontal

10.

What is the most important element of communication?

a)

speaker

b)

listener

c)

message

d)

feedback