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Marketing

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

Identify, Satisfy, Retain Customers

a)

Factors that Influence Decisions

b)

Market Research

c)

Customer Profile Dimension

d)

Roles of Marketing

2.

A Brand is

a)

All of the above

b)

An asset

c)

A symbol

d)

A promise

3.

Marketing 4 C's

a)

Consumer Solution, Communication, Convenience, Cost

b)

Consumer Solution, Connection, Comparative, Cost

c)

Communication, Comparative, Cost, Competition

d)

Cost, Competition, Consumer, Connection

4.

The SWOT analysis (strengths, weaknesses, opportunities, threats) are inclusive of

a)

Business Strategy

b)

Marketing Strategy

c)

Corporate Strategy

d)

All of the Above

5.

The centerpiece of the marketing strategy is

a)

Market Research

b)

Target Market

c)

SWOT Analysis

d)

Customer Profile Dimension

6.

Last phase of the decision-making process

a)

Purchase Decision

b)

Need/Want Recognition

c)

Post Behavior

d)

Research Competitor Options

7.

First phase of market research

a)

Report Findings

b)

Develop Goals

c)

Conduct Research

d)

Indentify problem to solve

8.

Detailed description of your current customers

a)

Customer Profile Dimensions

b)

Target Market

c)

4 P's

d)

4 C's

9.

Clear, Compelling, Differentiating

a)

Target Market

b)

Value Proposition

c)

Customer Profile

d)

Roles of Marketing

10.

Situational, Personal, Psychological, Social

a)

Factors that influence purchasing decisions

b)

Decision making process

c)

Roles of Marketing

d)

Value Proposition

11.

4 P's of Marketing

a)

Product, Potential, Public, Price

b)

Public, Person, Promotion, Price

c)

Product, Promotion, Place, Price

d)

Product, Person, Potential, Price

12.

What is the first step in the new product development process?

a)

Generate ideas

b)

Screen ideas

c)

Business Case Analysis

d)

Concept Testing

13.

What phase of the product life cycle has the highest cost and lowest profit?

a)

Maturity

b)

Introduction

c)

Product Development

d)

Growth

14.

Price/Value is calculated in marketing as

a)

Benefits - Perceived Benefits

b)

Opportunity Cost - Benefits

c)

Benefits – Costs

d)

Perceived Benefits – Perceived Costs

15.

At this stage in the product life cycle, sales volume peaks, market saturation is reached, and more competitors enter the market

a)

Decline

b)

Maturity

c)

Introduction

d)

Cash Cow