motivation theory that suggests employees have five fundamental needs which they strive to fulfil in a set order

a need or desire that directs, energises and sustains a person’s behaviour

the basic requirements for human survival, such as food, water and shelter

the minimum income an employee needs to afford basic shelter, food and other necessities

the desires for protection from dangerous or threatening (to their physical, mental or emotional health) environments

the occupational health and safety rules and laws that aim to protect the wellbeing of employees and the public

the desires for a sense of belonging and friendship among groups

the desires to feel important, valuable and respected

the realisation of one’s full potential through creativity and personal growth

the lowest amount an employee can be legally paid for the work that they're doing

a motivation theory that suggests that employees strive to fulfil four fundamental needs

the desire to participate in social interactions and feel a sense of belonging

the desire to achieve rewards and high status

the desire to gain knowledge, skills and experience

the desire to protect personal security as well as the values of a business

a motivation theory which states that employees strive to achieve well defined objectives

goals should be specific and easy to measure; employees clearly understand expectations

goals should be incorporate the personal interests of employees; employees involved in goal setting

goals should be difficult enough to encourage employees to improve in order to achieve it

goals should be achievable by employees; employees should receive adequate training and time

managers should monitor progress and provide support to employees to keep them on track, clarify misunderstandings, and provide encouragement and adjust goals as needed

a financial reward for reaching or exceeding a set business goal

a non-financial strategy that can increase an employee’s performance through promotions or more challenging roles

allocating resources to improve employees’ skills and knowledge

providing employees with any assistance that improves their satisfaction at work

penalising employees for poor performance or breaching business policies

a senior employee assisting a junior employee in developing the skills and knowledge needed for their work

the money paid to an employee by an employer in exchange for completing work tasks

a payment provided to an employee for selling a good or service, usually paid as a percentage of the price of the good or service being sold

employees improving their knowledge and skills within the workplace

employees improving their knowledge and skills in a location external to the business

both managers and employees collaboratively setting individual employee goals that contribute to the achievement of wider business objectives

a manager assessing the performance of an employee against a range of criteria, providing feedback and establishing plans for improvement in the future

a range of employees from different levels of authority assessing another employee's performance against a set criteria

an employee assessing their individual performance against a set criteria

an individual deciding to leave the workforce as they no longer wish to work

an employee no longer working for a business because there is insufficient work or their job no longer exists

an employee voluntarily terminating their own employment, usually to take another job position elsewhere

paid time off work that is provided to an employee when they are not working

an extended period of paid leave that is granted to an employee after a sustained period of work at a single business

financial compensation for the termination of employment in the form of redundancy; generally not paid for term of employment which is less than 12 months

sufficient notice for any redundancies and dismissals to provide the employee with time to prepare for their loss of employment

difficulties faced by employees when leaving one job and before finding another; good opportunity for a business to demonstrate CSR

individuals who coordinate the relationship between employees and management within businesses

advisory bodies who assist employers in understanding and upholding legal business obligations

organisations composed of individuals who represent and speak on behalf of employees in a particular industry to protect and improve their wages and working conditions

Australia’s independent workplace relations tribunal and has a range of responsibilities outlined by the Fair Work Act

legal documents which outline the wages and conditions of employees within a business

a legal document which outlines the minimum wages and conditions of work across an entire industry

minimum wages and conditions set out by the FWC

a legal document which outlines the wages and conditions of employees and is applicable to a particular business or group of businesses

the process of two or more parties coming to a mutual agreement

a conflict between workplace participants as a result of a disagreement

an impartial third party facilitating the discussion between disputing parties to help each side of the conflict reach a resolution themselves

an independent third party hearing arguments from both disputing parties and making a legally binding decision to resolve a conflict