Two logistics students, Mark and Sarah are discussing hazmats. Mark says that a hazmat is a substance or material capable of posing an unreasonable risk to health, safety and property when transported. Sarah says that hazmats include hazardous wastes and marine pollutants. Which student – Mark or Sarah – is correct?

Which of the following regulates industrial waste disposal?

Which of the following are benefits of C-TPAT membership? (select all that apply)

Which security initiative focuses on ports that send the highest volumes of products into the U.S.

A warehouse with a receiving dock at one end which follows a straight line to the loading dock at the other end of the building uses which type of layout?

What was the first major global supply chain security inititiative?

In terms of facility design, what is throughput?

What is the most common dock design used in the United States?

FAST is a trade initiative between which of the following countries?

Two logistics students, Mark and Sarah are discussing docks. Mark says that enclosed docks must have adequate

ventilation and drainage to ensure the safety of drivers and loaders. Sarah says that inside an enclosed dock, the dock area can be either flush or open.

Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing docks. Mark says that in the U.S., flush docks are the most commonly used today. Sarah says that flush docks provide the most security and protection from the elements. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing space and storage in warehousing. Mark says that when thinking about space availability in a warehouse, square footage is the only relevant measure. Sarah says that the storage areas of a warehouse/distribution center can vary greatly depending on the types of products to be stored. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing transportation logistics. Mark says that all advance manifests must be submitted at least 24 hours before loading regardless of the mode of transportation. Sarah says that FAST truck carriers do not need to submit advance manifests. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing storage options. Mark says that an advantage of rack storage over pallet on pallet storage is that rack storage provides more protection for fragile items. Sarah says that a disadvantage of rack storage is that it takes more time to put away and retrieve goods. Which student – Mark or Sarah – is correct?

Which government body is responsible for enforcing environmental regulations on industry?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that slips and falls are one of the top causes of injuries in the workplace. Sarah says that proper drainage and slip resistant floors are good ways to prevent slips and falls in a warehouse. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that routine safety inspections are one way to determine if safety measures are working. Sarah says that if something is not included on a safety checklist, it should not be considered hazardous. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that proper ventilation is an important part of fire prevention. Sarah says that clearly marked fire exits and practice fire drills are an important part of fire safety. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that since OSHA was created workplace deaths have increased by 50 percent. Sarah says that OSHA was established to assure safe and healthful working conditions for workers. Which student – Mark or Sarah – is correct?

What color is most often used for safety signs, such as first-aid stations?

Two logistics students, Mark and Sarah are discussing safety in the workplace. Mark says that it is important to keep aisles and walkways clear. Sarah says that clear walkways are critical in the event of a fire or other emergency. Which student – Mark or Sarah – is correct?

What color combination is used to indicate radiation?

Which of the following is the federal agency devoted to workplace safety?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that once used, a fire extinguisher must be recharged. Sarah says that regular maintenance and inspection of fire extinguishers is a critical element of fire safety and prevention. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that it is the amount of voltage, not the amount of current, which determines the danger of an electrical shock. Sarah says that it is possible for a shock of 100 volts to be more deadly than one of 10,000 volts. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that employers are required to create a safe and healthy workplace for their employees. Sarah says that employers can be fined or imprisoned for violating OSHA standards. Which student – Mark or Sarah – is correct?

Red safety signs are usually used to depict:

What class of fire extinguisher is used to fight grease and oil fires?

What class of fire extinguisher is used to fight fires of wood, paper or plastic?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says when lifting from the floor, you should bend at the waist to reach the load. Sarah says that using team lifting or mechanical assistance is a good safe lifting practice. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that awkward positions, repetitive motions and static postures are all risk factors associated with workplace injuries. Sarah says that environmental conditions such as heat, cold, noise and lighting do not affect workplace safety. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that load stability is not an important factor to consider when lifting a load. Sarah says that when lifting heavy objects, wearing two pairs of gloves does not affect your grip strength. Which student – Mark or Sarah – is correct?

Your power zone is located:

Who is responsible for the safe operation of material handling equipment?

One way of ensuring safety in a logistics facility is to perform regular maintenance checks on equipment.

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that ensuring a good fit between tasks and capabilities can help prevent workplace injuries and increase productivity. Sarah says that ensuring a good fit between tasks and capabilities includes considering differing abilities due to differences in age, gender and stature. Which student – Mark or Sarah – is correct?

Load stability is NOT an important factor to consider when lifting a load

What type of PPE is used to protect workers from falling objects?

Two logistics students, Mark and Sarah are discussing safety in logistics facilities. Mark says that one way of ensuring safety in a logistics facility is to perform regular maintenance checks on equipment. Sarah says that there are two basic types of maintenance: corrective and preventive. Which student – Mark or Sarah – is correct?

In logistics, the most common PPE is:

Safe lifting practices include (select all that apply):

Which of the following describe internal communication (select all that apply)?

Two logistics students, Mark and Sarah are discussing communication in the logistics environment. Mark says that most service failures in logistics can be traced back to breakdowns in communication. Sarah says that many communication problems are the result of small mistakes, such as speaking to quickly, but they can lead to costly errors. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing communication in the logistics environment. Mark says that communication is not effective unless it is understood by the receiver. Sarah says that communicating effectively is critical to ensuring that correct products are delivered to the correct customer at the correct time. Which student – Mark or Sarah – is correct?

Which of the following describe external communication (select all that apply)?

Two logistics students, Mark and Sarah are discussing communication in the logistics environment. Mark says that when writing or speaking it is important to consider your audience. Sarah says that you should always double check documents for accuracy. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing communication in the logistics environment. Mark says that if you do not understand what a speaker is saying, you should interrupt them to seek clarification. Sarah says that restating something in your own words is one way to ensure that you have correctly understood the speaker’s message. Which student – Mark or Sarah – is correct?

Which of the following are important guidelines for effective writing (select all that apply)?

Preview, question and visualization are three strategies to improve your:

Most service failures in logistics can be traced back to breakdowns in communication.

Communication is not effective unless it is understood by the receiver.

Two logistics students, Mark and Sarah are discussing material handling equipment. Mark says that hydraulic dock plates can have capacities of up to 30,000 pounds. Sarah says that a scissor lift is a piece of equipment that allows a worker to drive on at ground level and be lifted to the loading platform level. Which student – Mark or Sarah – is correct?

What type of equipment is used to bridge the gap between a vehicle deck and the warehouse doors?

Two logistics students, Mark and Sarah are discussing material handling equipment. Mark says that sit-down counterbalance trucks are the most common piece of equipment in many warehouses. Sarah says counterbalance refers to the weight of the truck balancing the weight of the load to keep the truck from tipping over. Which student – Mark or Sarah – is correct?

What guides an AGV?

Two logistics students, Mark and Sarah are discussing material handling equipment. Mark says that manual material handling equipment requires the worker to use force to push, pull or lift the materials. Sarah says that a hand truck is an example of manual material handling equipment. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing material handling equipment. Mark says that advantages of electric fork trucks are that they are environmentally friendly, easy to maintain and quieter than gas or propane trucks. Sarah says that a disadvantage of propane fork trucks is that they can travel faster and carry heavier loads than electric trucks. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing material handling equipment. Mark says that very narrow aisle equipment is the most common type of lift truck in use today. Sarah says that very narrow aisle equipment was developed to make better utilization of cubic space. Which student – Mark or Sarah – is correct?

What is the most common piece of equipment in most warehouses?

Two logistics students, Mark and Sarah are discussing material handling equipment. Mark says that a gantry crane does not require a track. Sarah says that to maximize space usage, some facilities use overhead handling equipment, such as a gantry crane or overhead conveyor. Which student – Mark or Sarah – is correct?

The Japanese term, kaizen, means:

Kaizen is a important element of which quality control system?

Two logistics students, Mark and Sarah are discussing quality control in logistics facilities. Mark says that non-conforming materials may be used if they have been properly repaired. Sarah says that non-conforming materials should be thrown away immediately. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing quality control in logistics facilities. Mark says that improvement is not possible unless there is some way to measure the results. Sarah says that quality improvement means finding a better way to meet customer needs. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing quality control in logistics facilities. Mark says that front-line logistics workers do not play an active role in quality control programs. Sarah says that it is important that frontline workers know how to identify and report problems to superiors. Which student – Mark or Sarah – is correct?

What type of audit would be used to prove that a company quality program meets ISO 9000 standards?

Improvement is not possible unless there is some way to measure the results.

Two logistics students, Mark and Sarah are discussing quality control in logistics facilities. Mark says that positive working relationships with suppliers can reduce problems with materials used in production. Sarah says that total workforce involvement is a critical element to a good quality control system.. Which student – Mark or Sarah – is correct?

What are the four steps in the PDCA cycle?

Two logistics students, Mark and Sarah are discussing quality control in logistics facilities. Mark says that quality is centered on the shipping function. Sarah says quality control revolves around three objectives for material handling: accurate, on-time and damage free. Which student – Mark or Sarah – is correct?

Which type of audit is requested by your manager?

Which of the following described the process of finding a better way of meeting customer needs?

Quality starts with which department:

Which of the following is true about bar codes and RFID tags and their respective scanners?

What is the most common numbering system for RFID devices?

Two logistics students, Mark and Sarah are discussing computer usage in logistics facilities. Mark says that most mistakes in logistics records are caused by human entry error. Sarah says that automating data entry and retrieval processes is one way to reduce errors in logistics records. Which student – Mark or Sarah – is correct?

Which system has a primary purpose of controlling the movement and storage of materials within a warehouse?

What is the most common bar code symbol?

Two logistics students, Mark and Sarah are discussing computer usage in logistics facilities. Mark says that front-line logistics workers do not need to know how to use computers because they are not usually allowed to use computer systems on the job. Sarah says that computers play an important role in the logistics environment because manual data management is too costly and tedious. Which student – Mark or Sarah – is correct?

How might a front-line worker use a WMS (select all that apply)?

What type of computer application

is used to edit and format a document?

Which of the following is true about bar codes and RFID tags and their respective scanners?

What is the most common numbering system for RFID devices?

Two logistics students, Mark and Sarah are discussing computer usage in logistics facilities. Mark says that most mistakes in logistics records are caused by human entry error. Sarah says that automating data entry and retrieval processes is one way to reduce errors in logistics records. Which student – Mark or Sarah – is correct?

Which system has a primary purpose of controlling the movement and storage of materials within a warehouse?

What is the most common bar code symbol?

Two logistics students, Mark and Sarah are discussing computer usage in logistics facilities. Mark says that front-line logistics workers do not need to know how to use computers because they are not usually allowed to use computer systems on the job. Sarah says that computers play an important role in the logistics environment because manual data management is too costly and tedious. Which student – Mark or Sarah – is correct?

How might a front-line worker use a WMS (select all that apply)?

What type of computer application

is used to edit and format a document?

Two logistics students, Mark and Sarah are discussing teamwork. Mark says that building consensus is a good way to make decisions because every team member has a voice. Sarah says that Resolving a conflict means that one person wins and one person loses. Which student – Mark or Sarah – is correct?

Which type of team is made up of members from different departments?

Which type of team focuses on a single major issue of concern within a given process?

What type of training prepares workers to work in multiple areas within a facility?

When problem solving, which step involves creating a schedule and assigning tasks?

Two logistics students, Mark and Sarah are discussing teamwork. Mark says that honest, direct communication is one way to build trust among team members. Sarah says that it is more important to focus on day-to-day challenges than to focus on overall goals. Which student – Mark or Sarah – is correct?

When problem solving, which step involves determining why the problem is occurring?

Two logistics students, Mark and Sarah are discussing teamwork. Mark says that the ability to give and receive constructive criticism is an important part of teamwork. Sarah says that high performance teams understand the importance of cross-training because it helps workers’ abilities to adapt to changing tasks and technologies. Which student – Mark or Sarah – is correct?

When problem solving, which step involves constant review and evaluation?

Two logistics students, Mark and Sarah are discussing teamwork. Mark says that one downside to teamwork is that it brings people with different perspectives together. Sarah says that one benefit of teamwork is that each member has something unique to contribute. Which student – Mark or Sarah – is correct?

Two logistics students, Mark and Sarah are discussing teamwork. Mark says that members of high-performance teams should listen to all members even when they have differing opinions about the best course of action. Sarah says that high-performance teams try to prevent conflicts by treating each other with respect. Which student – Mark or Sarah – is correct?

Examples of workplace misconduct are (select all that apply):

Making decisions by building consensus means:

When setting goals, SMART refers to:

Which type of team is made up of a group of workers responsible for similar processes within a logistics facility?

Designing a process that is capable of meeting quality standards is called:

What is the quality control system that focuses especially on eliminating waste?

Which of the following described the process of finding a better way of meeting customer needs?

Which part of the PDCA cycle involves indentifying potential improvements?

What are the four steps in the PDCA cycle?

What type of audit is conducted by someone from within the company to ensure that a quality system is being followed?

Which type of audit is requested by your manager?

Quality Control is the process used to ensure that products meet or exceed customer expectations and are delivered on time and without damage.

The systematic examination of a quality systems carried out by an independent reviewer is called:

The Japanese term, kaizen, means:

What type of audit is requested by someone from outside the company?

What type of audit would be used to prove that a company quality program meets ISO 9000 standards?

What is a network of connected facilities, transportation lanes and information systems?

Mines and farms that extract raw materials needed to produce a product are:

Sites that convert raw materials into manufactured products are:

Places where materials are stored for future use or passed on to transporters are:

Individuals/companies who deliver materials to manufacturers, retailers and consumers are:

A product produced in this country and sold in a foreign country is called a:

Today, warehouses are expected to execute more transactions in less time than previously expected.

Logistics is:

Supply chain logistics involves the efficient flow and storage of materials between the point of _________ and the point of _______.

The force driving a product through its life cycle is the:

What role within the supply chain is responsible for physically connecting the sources of supply with customers?

Which government body is responsible for enforcing environmental regulations on industry?

The supply chain life cycle begins with:

Which type of inventory includes products that are in the process of being transported from a supplier to a customer?

Goods ready for storage and shipment are known as:

Which term describes the time it takes to process an order from the time the order is received from the customer until the order is delivered?

Who drives the supply chain logistics process?

Assigning products to the proper location within the distribution center is known as:

Practice of assembling products from various locations for a specific customer order

What is the key function of the shipping department?

Goods transferred directly from the incoming vehicle to outgoing vehicle without being placed in storage is known as.

The warehouse function that is the most critical is ______ but the main function of the shipping department is _____.

All advance manifests must be submitted at least 24 hours before loading regardless of the mode of transportation.

A hazmat is a substance or material capable of posing an unreasonable risk to health, safety, and property when transported.

Which of the following is NOT one of the principal security measures that helps keep supply chain facilities safe?

FAST truck carriers must submit advance manifest info 24 hours prior to approval.

Which of the following may be elements of a security system at a distribution center?

FAST is a trade initiative between which of the following countries?

C-TPAT is a voluntary system established by which U.S. organization?

In terms of facility design, throughput is:

Which of the following regulates industrial waste disposal?

What was the first major global supply chain security initiative?

Which government body is responsible for enforcing environmental regulations on industry?

Which mode of transportation is required to submit an Advance Manifest 24 hours before loading?

Under the CSI, pre-screening of containers before they arrive at U.S. Ports must occur where?

Which mode of transport requires an advance manifest 2 hours before arrival?

Which mode of transport requires an advance manifest 1/2 hour before arrival?

Which mode of transport requires an advance manifest 4 hours before arrival?

Which type of dock provides the most security from theft and weather conditions?

Which security initiative focuses on ports that send the highest volumes of products into the U.S.?

Which of the following are benefits of C-TPAT membership? (Select ALL the correct answers)

What does SOP mean?

In addition to OSHA compliance, companies may use additional guidelines from other agencies to enhance their safety policies and procedures.

What class of fire extinguisher is used for cooking fires involving combustible vegetable oils?

Which of the following is the federal agency devoted to workplace safety?

Employees are not responsible for helping to ensure safety in the workplace.

What type of process checks for anything that may cause air, ground, or water pollution?

What class of fire extinguisher is used to fight grease and oil fires?

Which of the following federal agencies studies the causes of workplace injuries and illnesses?

State governments may not set standards that are more rigorous than OSHA's federal standards.

Which of the following federal agencies regulates the labeling, packaging and safety of food products?

Red safety signs are usually used to depict:

Which of the following describes the financial aid employers are required to provide to workers who are injured on the job?

The science of designing and arranging tools people use is called:

Which of the following is a detailed assessment of each step needed to identify potential threats to worker safety?

It is possible for a shock of 100 volts to be more deadly than one of 10,000 volts.

Exhaust fans, open windows and air conditioning systems are examples of good:

Which of the following federal agencies is responsible for transportation safety regulations?

Which color combination is used to indicate radiation?

It is the amount of the voltage, not the amount of current, which determines the danger of an electrical shock.

Which color is most often used for safety signs, such as first-aid stations?

Slips and falls are one of the top causes of injuries in the workplace.

Which type of fire extinguisher is used for grease fires?

What item can secure the trailer to the building and uses flashing lights to indicate whether trailer is safe to enter?

Which of the following material handling equipment can be a portable or stationery device that lifts a platform to the height of the trailer or railcar dock to pick up the load?

What is an advantage of a gas truck over an electric truck?

Which of the following material handling equipment may rely on the operator to provide the force needed to lift the load or push the equipment short distances?

What is the most common type of equipment in most large distribution centers?

Very narrow aisle equipment is the most common type of lift truck in use today

Which of the following material handling equipment lifts the operator with the load allowing the operator to pick less than full pallet loads from rack locations?

Which of the following is an example of specialized material handling equipment?

Which of the following is an example of manual material handling equipment?

Which truck is used in confined spaces for picking items that will be put on a conveyor and sent to the shipping area?

Which equipment is used to move single pallets of products short distances?

Which equipment is used to move small items short distances?

Single and double pallet rider trucks allow the operator to ride on the truck as it moves at about 7 mph.

Almost all warehouse stand-up equipment in used today is electric powered.

Which type of truck is wire or rail guided and uses a turret truck?

Which counterbalanced truck is the most common in warehouses?

Which type of crane is not limited to a fixed path?

A _________ conveyor is the most basic and least expensive type of conveyor.

Which automated system deals with storing and retrieving loads?

A forklift truck equipped with pneumatic tires that allows for operation on rough areas is a(n):

In logistics, the most common PPE is?

You should hold the load close to your body when carrying a heavy load.

Operating checklists for equipment can be provided by the equipment's manufacturer or by an employer.

Environmental conditions such as heat, cold, noise and lighting do NOT affect workplace safety.

What federal agency issues standards about PPE usage?

Which of the following types of PPE is used to protect lungs against airborne dust or particles?

Preventative maintenance is dealing with a malfunction after it has occurred.

Heavier, bulkier containers should be stored on the floor so they can be lifted from the ground.

Who is responsible for the safe operation of material handling equipment?

Safe lifting practices include (select ALL that apply):

What type of PPE is used to protect workers from falling objects?

Your power zone is located:

At what noise decibel does OSHA require ear protection and annual training?

What item restricts a truck and trailer from moving once it is at the dock?

An operating checklist is a form of?

What color is used to indicate traffic flow?

What color is used for safety signs?

What color is used to indicate tripping or falling hazard?

What was the first major global supply chain security initiative?

FAST is a trade initiative between which of the following countries?

Which security initiative focuses on ports that send the highest volumes of products into the U.S.?

Which of the following regulates industrial waste disposal?

A warehouse with a receiving dock at one end and which follows a straight line to the loading dock at the other end of the building uses which type of layout?

In terms of facility design, what is throughput?

What is the most common dock design used in the United States?

Which of the following are benefits of C-TPAT membership?

Which government body is responsible for enforcing environmental regulations on industry?

Two logistics students, Mark and Sarah, are discussing space and storage in warehousing. Mark says that when thinking about space availability in a warehouse, square footage is the only relevant measure. Sarah says that the storage areas of a warehouse/distribution center can vary greatly depending on the types of products to be stored. Which student - Mark or Sarah - is correct?

The Customs-trade Partnership Against Terrorism (C-TPAT) is a voluntary systems established by which U.S. organization?

Two logistics students, mark and Sarah, are discussing the environmental impact of logistics activities. Mark says that the supply chain affects the environment through waste management and spillage. Which student--Mark or Sarah--is correct?

Two logistics students, Mark and Sarah, are discussing hazmats. Mark says that a hazmat employee is anyone who directly affects the safe transportation of hazmats. Sarah says that hazmat employees only include workers who manufacture hazmats not those who handle hazmats. Which student--Mark or Sarah--is correct?

Which of the following may be elements of a security system at a distribution center?

Hazmats include hazardous wastes and marine pollutants.

CBP can refuse the shipment if the correct information is not submitted in the correct timeframe.

Which mode of transportation is required to submit an Advance Manifest 24 hours before loading?

Which mode of transportation is required to submit an Advance Manifest two hours prior to arrival?

FAST truck carriers need to submit Advanced Manifest information how long prior to arrival?

What is the most common type of dock used in the U.S. today?

Which of the below are security measures a warehouse or distribution center might have?

What is the simplest way to limit access to certain areas within the facility?

After what date was the International Security Rules and Regulations concerning the global approach to supply chain security significantly changed?

What is C-TPAT?

How many companies are enrolled in C-TPAT?

Comapanies enrolled in C-TPAT account for over what % is imported into the US?

Point of access for receipt and delivery of goods

Waste steam reduction

Most commonly used docking station

Most secure dock

receiving dock on one end and loading dock on the other end of the building

ISO stands for what?

What United States body of government is responsible for enforcing environmental regulations

CSI operates at what percentage of ports worldwide?

What are hazardous materials as outlined by USDOT during transportation?