NEW
Font size
WorksheetsCommunication: Chapter 6 (Non-verbal) & 7 (Conflict).
Total questions: 20
Worksheet time: 3600secs
Effective nonverbal communication enhances attraction, popularity, and well-being.
a. true
b. false
Facial feedback hypothesis states that most of our feedback to other people is through facial expression.
a. true
b. false
The four space zones are intimate, personal, social, and public.
a. true
b. false
Pushing your hair out of your eyes while talking functions as an alter-adaptor.
a. true
b. false
Self-disclosing, maintaining appropriate eye contact, and talking about commonalities are ways to communicate immediacy.
a. true
b. false
________ is the study of spatial communication.
a. Kinesics
b. Haptics
c. Proxemics
d. Chronemics
Paralanguage is _______.
a. the nonvocal and nonverbal dimension of speech
b. the same as metacommunication
c. the dialect of a particular culture
d. the vocal but nonverbal dimension of speech
Territories that are yours and yours alone are called ________ territories.
a. personal
b. social
c. intimate
d. primary
The silent treatment is an example of how silence can be used to _______.
a. hurt others
b. convey specific thoughts
c. convey emotions
a
d. give you time to think
Which of the following is an example of an object-adaptor?
a. clicking a ball point pen
b. crossing your arms over your chest
c. scratching an itch
d. responding with nonverbal feedback
Conflict is a sign of a deeply troubled relationship.
a. true
b. false
An advantage of conflict is that it forces you to examine a problem and work toward a potential solution.
a. true
b. false
Argumentativeness is the same as aggressiveness.
a. true
b. false
When you say something to someone that you know will really hurt them, you are engaging in beltlining.
a. true
b. false
Crying is an example of a silencer.
a. true
b. false
_______ techniques help the other person maintain a positive image.
a. Face-detracting
b. Face-enhancing
c. Avoidance
d. Gunnysacking
_______ is an unproductive conflict strategy in which one person tries to win an argument by inflicting psychological pain.
a. Face-detracting
b. Verbal argumentativeness
c. Verbal aggressiveness
d. Force
Physical flight, falling asleep, or just mentally withdrawing are all examples of _______.
a. avoidance
b. redefinition
c. empathy
d. gunnysacking
Marie and Stephen were trying to decide which movie to go to—the new James Bond film or the new horror flick. They decide to go to the Bond film tonight and see the horror film next week. This is an example of _______.
a. competing
b. avoiding
c. accommodating
d. compromising
Devauris did not want to take on another Saturday shift, but he did not want to cause trouble with his supervisor, so he said yes. This is an example of the _______ conflict style.
a. accommodating
b. avoiding
c. collaborating
d. compromising
