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MKT 2013 (CHAPTER 5)

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

________ consists of evaluating each market segment’s attractiveness and selecting one or more

segments to enter.

a)

Positioning

b)

Mass customization

c)

Market targeting

d)

Market segmentation

2.

________ calls for dividing the market into regions, states, counties, cities, or even

neighborhoods

a)

Benefit segmentation

b)

Geographic segmentation

c)

Demographic segmentation

d)

Psychographic segmentation

3.

________ segmentation divides the market into segments based on variables such as age, life-

cycle stage, gender, income, occupation, education, religion, ethnicity, and generation.

a)

Geographic

b)

Occasion

c)

Benefit

d)

Demographic

4.

________ segmentation divides buyers into different segments based on social class, lifestyle, or

personality characteristics

a)

Psychographic

b)

Demographic

c)

Geographic

d)

Benefit

5.

Consumers who show their allegiance to brands, stores, or companies help marketers to segment

consumers by their ________

a)

user status

b)

degree of loyalty

c)

income

d)

geographic location

6.

An American cola-manufacturing company that primarily targets rebellious and adventurous

people most likely uses ________ segmentation

a)

occasion

b)

geographic

c)

income

d)

psychographic

7.

Through ________ differentiation, brands can be differentiated on features, performance, or

style and design.

a)

Services

b)

Channel

c)

Product

d)

Price

8.

Even when competing offers look the same, buyers may perceive a difference based on

________ differentiation.

a)

Image

b)

People

c)

Services

d)

Channel

9.

________ positioning involves providing the most upscale product or service and charging a

higher price to cover the higher costs.

a)

More for the same

b)

More for less

c)

Same for less

d)

More for more

10.

A product position is the way a product is defined by consumers on important attributes.

a)

TRUE

b)

FALSE