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WorksheetsSRMs Process Knowledge Test_May'22
Total questions: 20
Worksheet time: 10mins
When supplier mentions that he does not want to use C2FO because they do not offer discounts as a matter of company policy
Better Borrowing Rate
Don't Offer Discounts
Margins
Spend Not Material
(Inbound call)Assume,a supplier is asking to download excluded invoices only. Can he download it from the legacy portal?
Yes
No
Don't Know
"Accounts with the highest probability of repeat participation including accounts with an Open Repeat Opportunity in SFDC". Identify the correct tag from the tags given below.
At Risk
Anticipated AP Growth
DS Repeat
Assume "XYZ limited" did not receive the payment on pay date (buffer day has already passed) , what would be the next steps by SRM?
Raise a SFDC case and Send a complimentary email of missing payment with case id and missing payment details to SDR TEAM & SRMOPS.
Raise a squawk with all relevant details.Inform your respective team manager and they would assign it to respective MOPS
Is the clearing amount already added to the manually awarded amount? Refer to the snapshot and answer.
Yes
No
May be
Don't know
In NSE , from where supplier can download award file/debit notes?
Early Pay History tab
Invoice Central
Offer Activity tab
Kaynes Technology India is asking about the total amount that would be initiated on the pay date 2022-05-13. Refer to snapshot and answer
₹173,595.96
₹337,621.98
₹173,595.96+₹337,621.98
Refer snapshot(GST calling data). Is this opportunity belong to "in network" supplier or "out of network" supplier?
In Network
Out of network
Which is the latest buyer live on C2FO Platform?
Zydus Lifesciences
Ruchi Soya
Sud-Chemie
Tata Power
Which buyer recently migrated from PV to the C2FO platform?
International Tractors Limited
Britannia Industries
ITC PSPD
What does Lapse stage indicates?
Hasn't had an award in 6 months
Hasn't had an award in 4 months
When you will see an account in Attrited stage?
Account hasn't had an award in 13 month
Account hasn't had an award within 6 months
Assume, on an inbound call ,supplier is asking if there is any adjustment iinvolved in the invoices and market has been awarded so from where we can check the adjustment and tell the supplier?
In Market
Award File
SF
Suppose,supplier is saying that he is not able to log in with my registered email id and you see "User Forgotten" on the admin page. Refer to snapshot and confirm the first-time resolution?
Directly raise a helpdesk ticket
Probe from the supplier if he has done "user forgotten" and inform to register through a new email id
Ask him to wait for 2 days
At the request of the supplier, where can we unsubscribe the supplier from all C2FO communications?
SRM home
Admin
Market
A division of the MBS supplier is registered, and the decision-maker is the same for the other division, but the decision-maker email is not updated in the other division. Will the details of that division be shown to the supplier on the portal?
No
Yes
Assume, the supplier has given confirmation that we would like to participate at 10% APR on daily basis whenever invoices upload. Confirm the offer type and action. Note:-10% is the market desired rate and platform is NSE.
Term Offer
Recurring Offer ,activate offer at 10% and forget
Recurring Offer, I will take an approval over email and do a follow-up or feedback call, time to time whenever required. Update master account note
Refer to snapshot. How much amount would be credited to the Estee Auto Pressing Pvt Ltd on good funds date?
₹3,584,718.56
₹3,540,626.52
₹3,584,718.56
Suppose your manager has shared a Buyer-Supplier Id or Division ID and asking you to check the account detail and call on that account. So from where will you find the account or division?
SRm Home/In Market
Admin/SFDC
Supplier App
How do we identify the adjustments in the CSV file?
By the column " Transaction Type 1"
By the column " Transaction Type 2"
