What is the least secure place to locate an omnidirectional access point when creating a wireless network?

Consider the virtual memory configuration for the Windows 10 system shown in the exhibit.

Given that this Windows 10 system has 16 GB of system RAM and three hard disks installed, which configuration change could you make to the paging file to increase system performance?

Your computer seems to be running slowly. In particular, you notice that the hard drive activity light stays lit constantly when running multiple applications and switching between open windows, even though you aren't saving large files.

What could you do to troubleshoot the problem? (Select two.)

One of the Windows workstations you manage has four user accounts defined on it. Two of the users are limited users while the third (your account) is an administrative user. The fourth account is the Guest user account, which has been enabled to allow management employees convenient workstation access.

Each limited and administrative user has been assigned a strong password. File and folder permissions have been assigned to prevent users from accessing each other's files. Autorun has been disabled on the system.

Which of the following actions is MOST likely to increase the security of this system?

Applications for mobile devices fall into two categories. Some have been reviewed, approved, and signed with a certificate by the app service, and some have not.

Which category do apps fall into if they have been signed with a certificate?

Applications for mobile devices fall into two categories. Some have been reviewed, approved, and signed with a certificate by the app service, and some have not.

What category do apps fall into if they have not been reviewed, approved, and signed with a certificate?

Which of the following protocols provides authentication and encryption services for VPN traffic?

After receiving several complaints from the employees in your company, you start to troubleshoot a laser printer. After a short while, you have concluded that the most probable cause is a dirty drum.

Which of the following is the MOST logical reasons for this conclusion?

System Restore has been enabled for all volumes on a Windows system. Recently, a new network driver was installed on the system. However, the driver code contained bugs, and now your network board no longer functions. You are unable to access the internet to download an older version of the driver. You need to revert the system to a prior restore point that was taken before the driver was installed.

Click the option you would use to do this.

You just purchased an iPad tablet device. You want to synchronize your photos, music, email, and contacts from your Windows 10 PC to the device. How can you connect the device to the PC? (Select TWO. Each option is a complete solution.)

Which of the following describes a man-in-the-middle attack?

Which system utility would you use to troubleshoot hardware devices, examine and control the resources used by specific devices, and install updated device drivers?

A user installs a new graphics application on her Windows system. During the installation process, the application prompts the user to load a custom video driver that has been optimized for the application. She does so and then completes the installation.

Several days later, the user reports that her display doesn't seem to be working properly under some conditions. To fix the problem, you need to reload the old video driver.

Which of the following actions are the BEST choices? (Select TWO).

If you want to boot from a hard drive, what must it have?

Which documents are generally finished and approved before a project begins? (Select THREE.)

After using your computer for a few months, you have decided it is best to install anti-malware software. After the software has been installed, you want to ensure that there are no existing files on your system that are infected.

Which of the following is the BEST next step? (Select TWO).

You are the PC technician for a company. An employee has gone to a meeting while you fix the computer in her office. She accidentally left a report open next to her computer. It states that a friend of yours in accounting will be submitted for review if their poor work performance continues.

Which of the following is the BEST action to take?

A user has created a complex spreadsheet on her workstation containing many graphs and charts. She sent the document to an older network laser printer that is shared by everyone in her department. When she picked up the output, only the top half of each page was printed, and the bottom half was blank.

Which of the following will MOST likely rectify this issue?

You need to boot a Windows 10 system into Safe Mode. Which steps will accomplish this task? (Select TWO. Each choice is a complete solution.)

Which of the following techniques are used in a pharming attack to redirect legitimate web traffic to malicious websites? (Select TWO).

Mary and Pablo share a customer support workstation. Mary works in the morning, and Pablo works in the evening.

One day Mary is helping a customer with a support issue. Because her shift is over, she creates a Word document with details about the customer she is helping. She saves it to the C:\Customer folder on the computer. When Pablo comes in, he is unable to open the file.

Which of the following will MOST likely allow Pablo to open the file?

A technician is assisting Ann, who reports that the display on her company-issued smartphone is too dim to read in a dark room, even after she adjusts the brightness setting.

Which of the following actions should the technician perform FIRST? (Choose TWO).

You have a folder that you would like members of your development team to access. You want to restrict network and local access to only specific users. All other users must not be able to view or modify the files in the folder.

Which of the following would be the BEST actions to take next? (Select TWO).

Nathan, a long-time Mac user, has been using his Mac computer for some time now with no issues. Recently, however, he reported that his cursor turns into a pinwheel and he can't do anything.

Which of the following would be the BEST first step for troubleshooting this issue?

Your computer has a single hard disk with a single volume used by the C:\ drive. You have previously upgraded the disk to a dynamic disk. The disk has run out of disk space. You need to add more space to the C:\ volume. You add a new hard disk to the computer.

Which of the following is the BEST step to complete while adding space to the C:\ drive?

Employees in a small business have a habit of transferring files between computers using a USB flash drive and often bring in files from outside the company. Recently, a computer was infected with malware from a USB flash drive even though the employee did not access any files.

Which of the following options would prevent this issue in the future?

Which of the following functions are performed by the TPM?

There are two main types of firewalls that you should be familiar with. Which of the following describes a feature of a network-based firewall?

Some software on Rachel's computer is telling her that her computer is at risk and that she needs to purchase an upgrade for the software before the risk can be removed. Confused, Rachel calls you (the IT specialist) for advice.

After meeting with Rachel, you discover that the pop-up warnings only began after she installed a plug-in for her internet browser.

Which of the following is the MOST likely cause of these warning messages?

One of your users suspects that the battery in their notebook computer is failing. You test it by using a known good power adapter to plug it in long enough to receive a full charge. The battery reads that it is fully charged in Windows. You then disconnect the laptop from its power source and wait to see how long the battery lasts. The battery dies after only about 15 minutes.

Which of the following actions would MOST likely cix this problem?

Match the disk status on the left with the corresponding description on the right. Each status may be used once, more than once, or not at all.

Shows while a disk is being converted from a basic disk to a dynamic disk.

Match the disk status on the left with the corresponding description on the right. Each status may be used once, more than once, or not at all.

Indicates that the disk is turned on and can be accessed and the volume on the disk is valid and has no errors.

Match the disk status on the left with the corresponding description on the right. Each status may be used once, more than once, or not at all.

Indicates that errors have occurred on physical or dynamic disks.

Match the disk status on the left with the corresponding description on the right. Each status may be used once, more than once, or not at all.

Shows when a dynamic disk has been removed or turned off.

You have configured your Windows systems to automatically back up user data every night at midnight. You also take a system image backup once per month.

What else should you do to ensure that you are protected from data loss? (Select TWO.)

Which of the following security technologies stores identification information in a magnetic strip, radio frequency transmitter, or hardware contact to authorize access to a computer?

A user reports that his machine will no longer boot properly. After asking several questions to determine the problem, you suspect the user unknowingly downloaded malware from the internet, and that the malware has infected the system.

Based on your suspicions, which of the following actions would you MOST likely take to correct the problem? (Select TWO).

As you troubleshoot a problem during a customer appointment, you discover the problem is directly related to the customer's actions.

Which of the following is the BEST way to address the situation?

A VPN is used primary for what purpose?

You manage a network that has multiple internal subnets. You connect a workstation to the 192.168.1.0 subnet using the default subnet mask. This workstation can communicate with some hosts on the private network, but not with other hosts. You run ipconfig /all and see the following:

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : mydomain.local

Description . . . . . . . : Broadcom network adapter

Physical Address. . . . . . : 00-AA-BB-CC-74-EF

DHCP Enabled . . . . . . . : No

Autoconfiguration Enabled. . . : Yes

IPv4 Address . . . . . . . : 192.168.1.102(Preferred)

Subnet Mask . . . . . . . : 255.255.255.0

Default Gateway. . . . . . . . . : 192.168.2.1

DNS Servers. . . . . . . . . . . : 192.168.2.20

Which of the following is the MOST likely cause of the problem?

Joe, a user, is walking through a shopping mall. His phone frequently displays a message that additional information is needed to log in.

Which of the following is the MOST likely cause of these messages?

While on a service call at a customer site, you are discussing the problem with the customer when your cell phone rings. You check the caller ID, and you see that the call is related to parts you ordered for another customer.

Which of the following is the MOST professional way to handle the situation?

A technician is installing a network-enabled smart home control system in a SOHO.

To access the system from the internet, which of the following configurations is MOST likely required on the SOHO router?

To protect a Windows 10 system, you've configured System Restore to automatically protect your system using restore points. Will this adequately protect the user data on the system?

What is the name of the service included with the Windows Server operating system that manages a centralized database containing user account and security information?

Which of the following topologies connects each network device to a central hub?

You have installed anti-malware software on computers at your business. Within a few days, however, you notice that one computer has a virus. When you question the user, she says she did install some software a few days ago, but it was supposed to be a file compression utility. She admits she did not scan the file before running it.

Which of the following should you add to your security measures to help prevent this from happening again?

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated.

What should you do?

You are the PC technician for a company. You received the following email from an employee:

My email doesn't work. I keep getting email sent back to me, and I can't find any of my old emails. I don't think that the email program has ever worked well.

When you arrive at the employee's desk, you observe how the employee accomplishes normal email tasks. You quickly determine that the problem is not with the email program, but that the employee needs to learn how to use the program. You have several high-priority tasks that need to be completed by the end of the day.

What is the BEST way for you to respond?

Your company has a plan in place to upgrade each employee's laptop computer to a newer model every three years. As a result, you often have old laptop batteries.

Unless otherwise dictated by your local authorities, which of the following is the BEST way to deal with these types of batteries?

Wendy had been searching the internet for a great deal on jewelry. While looking at one site, a pop-up was displayed that told her she had just been chosen as the winner of a nice prize. Being excited to win, Wendy clicked on the link provided to claim her prize. The next day, when Wendy tried to turn on her computer, her computer displayed the Blue Screen of Death (BSOD).

After interviewing Wendy, you suspect that the pop-up she clicked on installed some malicious software that has caused her computer to lock up.

Which of the following is the BEST place to begin repairing Wendy's computer?

A mobile device has poor performance and is slow to respond to screen inputs. After troubleshooting, a technician decides to perform a factory reset.

Which of the following actions should a technician take before doing so?

You have discovered that a system on your network has been infected with a worm. Your top priority is to prevent the worm from spreading to other systems while you work on removing the worm.

Which of the following is the BEST next step to take?

An intruder waits near an organization's secured entrance until an employee approaches the entrance and unlocks it with a security badge. The intruder falls in line behind the employee, who assumes the intruder is another employee and holds the door open for her.

Which of the following BEST describes the type of attack that just occurred?

A user reports that his machine will no longer boot properly. After asking several questions to determine the problem, you suspect the user unknowingly downloaded malware from the internet, and that the malware corrupted the boot block.

Based on your suspicions, which of the following actions would you MOST likely take to correct the problem? (Select TWO.)

You have recently had an issue where a user's Windows computer was infected with a virus.

After removing the virus from the computer, which of the following is the NEXT step you should take?

What is the best countermeasure against social engineering?

You are an IT technician for your company. Vivian has been receiving error messages indicating that some of her Windows system files are corrupt or missing. To fix this issue, you ran the Windows System File Checker tool (SFC.exe).

Shortly after the files were repaired, Vivian calls again because she is still having the same issue. You now suspect that the corruption or renaming of the system files is being caused by malware.

Which of the following is the next BEST step that should be taken?

Which commands can you use to create a new directory? (Select TWO).

An employee calls you to demand more RAM for her computer to complete her work tasks. However, you know that her department doesn't have a budget for new equipment. Your supervisor is the only one that has authority to allocate department funds.

Which of the following is the BEST way to respond?

Which partition type identifies the partition as one that holds the boot loader program used to start the operating system?

Your system volume is running out of disk space. You need to extend the system volume to give it more space.

Which of the following conditions MUST be met to extend the system volume? (Select TWO).

You have a workstation running Windows 10, 64-bit edition. A local printer connected to a USB port is shared so that other users can print to that printer. Users running 32-bit versions of Windows report that they can't install the driver for the shared printer. Users running a 64-bit version of Windows do not have any problems.

Which of the following actions will MOST likely fix this problem? (Select TWO).

Your company has decided to hire a full-time video editor. You have been asked to find a system with the level of display quality needed by someone who will be working with video all day.

Which of the following video related specifications will have the greatest impact on display quality? (Select TWO).

What is the purpose of an MSDS?

You manage a group of 20 Windows workstations that are currently configured as a workgroup. You have been thinking about switching to an Active Directory configuration.

Which advantages would you gain by switching to Active Directory? (Select TWO.)

Which of the following Windows command line utilities would you use to realign the file structure on the disk to optimize performance?

A user is choosing a method to secure a mobile device.

Which of the following types of screen locks is LEAST secure?

While using a Windows 10 system, you accidentally downloaded and installed a malware package from a phishing email exploit. You were able to reboot the system into Safe Mode and use System Restore to revert the system to a point in time before the malware infection occurred.

Given this information, which of the following are true? (Select TWO).

The Hide Programs option setting is configured for a specific user as follows:
Local Group Policy - Enabled
Default Domain Policy GPO - Not configured
GPO linked to the user's organizational unit - Disabled
After logging in, the user is able to see the Programs option. Why does this happen?

You are in the process of preparing a storage device and must determine which file system to use.

Under which of the following conditions are you MOST likely to you choose exFAT over FAT32 or NTFS? (Select TWO).

You are an IT technician for your company. Rachel, who works at the receptionist desk, thinks her Windows 10 machine is running slowly today and calls you to see if you can speed it up.

None of the other employees have called regarding any related issues, so you suspect it is an issue with Rachel's computer, perhaps a malfunctioning application. To help troubleshoot Rachel's computer, you run Task Manager.

Which of the following tabs would be the MOST helpful for getting an overall view of how her computer is running? (Select TWO).

While browsing the internet, a pop-up browser window is displayed warning you that your system is infected with a virus. You are directed to click a link to remove the virus.

Which of the following are the next BEST actions to take? (Select TWO).

You have four volumes on a basic hard disk.

Which of the following are you MOST likely to see as the status of the fourth volume if it is valid and has no errors?

Micka, a tech-savvy employee, tried to upgrade her computer from Windows 7 to Windows 10 from the internet. Something went wrong during the upgrade, and Micka's computer will no longer boot to Windows. She has brought her computer to the IT department for you to repair.

You have tried to repair the computer, but you are unable to get it to boot to Windows.

Which of the following methods would be the QUICKEST way to get Micka's computer back to its original Windows 7 operating system?

You are a security consultant. An organization has hired you to review their security measures. The organization is chiefly concerned that it could become the victim of a social engineering attack.

Which of the following actions would you MOST likely recommend to mitigate the risk?

Which tool can you use to view (but not modify) hardware and configuration information for your computer?

Which of the following file extensions indicates a Windows system file? (Select TWO).

You want to set up a Windows system to also be able to boot to Linux. To be able to dual boot, the system needs a partition on which to install Linux. However, you don't have an extra hard disk that can be used for the Linux partition. The existing disk has no unpartitioned space available, but it has about 300 GB of free space.

Which of the following disk management operations will BEST prepare your hard disk for dual boot?

You have been called in to a customer's site to troubleshoot and fix one of their computers. From the description you received on the phone (prior to coming to their office), you have already given the customer an idea of which component may need to be replaced and how much it would cost to repair. You have been given permission to fix that component at the cost you quoted.

When you open the computer and begin troubleshooting, you notice that what you suspected was broken was, instead, working perfectly. The real issue is soon discovered. After checking with your suppliers, you find that the replacement component is less than the component you had intended to fix.

Which of the following is the BEST course of action?

What is the common name for a program that has no useful purpose, but attempts to spread itself to other systems and often damages resources on the systems where it is found?

While using a new Windows system, you find that the double-click speed setting on the mouse pointer is set much slower than you would prefer. You want to increase the double-click speed setting.

Click the tab you would use in the Mouse Properties window to do this.

As you arrive on-site to fix an issue, you are met by a frantic employee who immediately details how critical the issue is and how important it is to fix it as quickly as possible. Having seen this same issue many times, you say to the customer, "Stop worrying. I know what I'm doing."

Which of the following professionalism principles is the technician failing to follow?

You replaced the print cartridge on an inkjet printer. What should you do next?

An administrator configures the Time Machine application on Mac OS computers and develops scripts that use the tar command on Linux computers.

Which of the following best practices is the administrator following?

You've just set up a color laser printer on a customer's Windows workstation. You've connected it to the workstation using a USB cable and have loaded the appropriate drivers.

Which of the following are the BEST steps to take next? (Select TWO).

You work for a company that offers their services through the internet. Therefore, it is critical that your website performs well. As a member of the IT technician staff, you receive a call from a fellow employee who informs you that customers are complaining that they can't access your website. After doing a little research, you have determined that you are a victim of a denial of service attack.

As a first responder, which of the following is the next BEST step to perform?

Which of the following protocols can your portable computer use to connect to your company's network via a virtual tunnel through the internet? (Select TWO).

You have been asked to help a small office with a limited budget set up and configure a Windows network. There are only five computers in this office. In addition to the ability to share network resources, security is a top priority.

Which of the following is the BEST course of action in this situation?

If a printer is not Wi-Fi capable, how can it be set up to provide the most reliable wireless printing?

Which tool can you use to gather and display statistics that help you monitor the operation of a Windows system?