WorksheetsOPM530 CHAPTER 8
Total questions: 10
Worksheet time: 20mins
Utilization will always be lower than efficiency because
effective capacity is less than design capacity.
effective capacity is greater than design capacity.
effective capacity equals design capacity.
expected output is less than actual output.
Which of the following represents a common way to manage capacity in the service sector?
appointments
reservations
changes in staffing levels
first-come, first-served service rule
Adding a complementary product to what is currently being produced is a demand management strategy used when
demand exceeds capacity.
capacity exceeds demand for a product that has stable demand.
price increases have failed to bring about demand management.
the existing product has seasonal or cyclical demand.
An aggregate planning strategy satisfies forecast demand by potentially adjusting all EXCEPT which of the following?
labor levels
inventory levels
overtime work
facility capacity
Dependence on an external source of supply is found in which of the following aggregate planning strategies?
varying production rates through overtime or idle time
subcontracting
using part-time workers
back ordering during high demand periods
Which of these is among the demand options of aggregate planning?
back-ordering during high-demand periods
changing inventory levels
varying workforce size
varying production rates through overtime or idle time
Makdiahijau Inc hast lost 20% of its customers to a competitor because Makdiahijau Inc indirectly exposed them to the competitor when it used the ____________ strategy,
varying production rates through overtime or idle time
subcontracting
using part-time workers
back ordering during high demand periods
Which of these aggregate planning strategies is a capacity option?
back ordering
counterseasonal product mixing
using part-time workers
changing price
Which of the following actions is consistent with the use of level strategy?
vary work force to meet demand requirements
vary production levels to meet demand requirements
use overtime to meet higher-than-average demand requirements
use inventory to meet demand requirements
The image on the left showcases the appearance of pineapple tarts produced by Perusahaan Kuih Error Fazeera Sdn Bhd before December 2021, while the one on the right is the new look after January 2022. Based on the revised look, which tactic is being adopted by the company to match its capacity to demand?
Improving processes to increase throughput
Redesigning products to facilitate more throughput
Adding process flexibility to meet changing product preferences
Making staffing changes
