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Quality Management System

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

It provides structural management and support for quality standards and organizational management system.

a)

Quality Assurance

b)

Quality Management

c)

Quality Assurance Framework

d)

Quality Management Framework

2.

Provides formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.

a)

Quality Management System

b)

Quality Assurance Framework

c)

Quality Assurance System

d)

Quality Management Framework

3.

QMS involves a series of interrelated processes that must be coordinated and cooperated to produce the required outcome.

a)

True

b)

False

4.

PDCA stands for what?

(a)  

5.

Which of the following characteristic is not a dimension of Quality?

Integrity, Performance, Reliability, Durability, Serviceability, Aesthetics, Features, and Conformance to Standards.

(a)  

6.

It is a degree to which a set of inherent characteristics fulfills requirements.

a)

Management

b)

System

c)

Quality

d)

Standard

7.

The organization's processes and products/services should meet written specifications.

a)

True

b)

False

8.

He developed fundamentals of what we now call “total quality practices."

a)

Henry Ford, Sr.

b)

Frederick W. Taylor

c)

Honore Blanc

d)

Thomas Jefferson

9.

He introduced the principles of Scientific Management.

a)

Henry Ford, Sr.

b)

Frederick W. Taylor

c)

Honore Blanc

d)

Thomas Jefferson

10.

What is the output of Quality Management System?

a)

Customer Satisfaction

b)

Quality

c)

Service Delivery

d)

Standards

11.

Quality in Education must be understood as a complex system embedded in a political, cultural, and economic context.

a)

True

b)

False

12.

It is important to keep in mind education’s systemic nature, where independent dimensions influence each other in ways that are sometimes unforeseeable.

a)

True

b)

False

13.

According to UNICEF who has the right to quality education?

a)

Children

b)

Community

c)

Stakeholders

d)

Parents

14.

Who is our ultimate customer?

(a)  

15.

What is our input in QMS?

(a)